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$19/hr–$20/hr
Full-time
Medical Coverage, Dental Coverage, Vision Coverage, Employee Assistance Program (EAP), 401(k) Match, Free Popcorn
Posted 52d ago
~40 hrs/week
Responsibilities
Direct the daily performance of the theatre crew and oversee floor operations to ensure a high-quality guest experience. Manage administrative tasks including cash reconciliation, opening/closing procedures, and crew scheduling.
Requirements
Must be at least 18 years old with six months of supervisory or leadership experience. Requires flexibility to work evenings, weekends, and holidays, and the ability to lift up to 50 pounds.
Full job description
As a Supervisor at AMC, you help direct the daily performance of the theatre crew and ensure everything runs smoothly behind the scenes and in front of our guests. You lead with energy, communicate with care, and create a space where both guests and crew feel welcomed and valued. If you're ready to take on responsibility and grow your leadership skills in a fast-paced, movie-loving environment, this is your next role!
Why Work at AMC?
At AMC, gain valuable experience and enjoy great benefits:
Opportunities to build strong communication, leadership, and time management skills
Career advancement paths for those ready to grow
Comprehensive medical, dental, and vision coverage
Free, confidential access to the Employee Assistance Program (EAP), supporting the whole person through everyday stressors and major life moments.
401(k) match to support your financial goals
Daily free popcorn and discounts on food and drinks (excluding alcoholic beverages)
Special savings on AMC gift cards
And of course—FREE movies at any AMC nationwide
Compensation
AMC provides a compensation range for open positions where required. Factors that may be used to determine actual compensation may include, but are not limited to, specific skill-set, relevant experience or geographic location. The compensation range for this position may be lower or higher in different markets based on business needs.
The compensation for this position is:$19.75 per hour - $20.80 per hour
What You’ll Be Doing
Daily/Weekly Responsibilities
Coordinate and coach theatre crew members through their daily responsibilities, ensuring strong performance and guest service.
Assist in floor operations and ensure proper crew placement based on business needs.
Oversee opening and closing procedures (excluding vault management) and provide access to vendors for deliveries and repairs during off-hours.
Assign registers, distribute banks, supply change as needed, and reconcile floor safes.
Accurately pull and count cash, coupons, and equivalents; enter results into the system and prepare deposits.
Maintain cash-handling accuracy and complete required forms.
Support inventory processes and assist in preparing crew schedules (final approval by management).
Troubleshoot system issues by opening support tickets and following up on resolution.
Resolve guest concerns and research AMC Stubs or refund-related issues.
Distribute and reconcile passes and assist in all other duties as directed by management.
Perform daily operational and administrative tasks to keep everything running on schedule.
Complete other duties as directed by management.
Leadership
Uphold AMC’s Business Practice Standards and follow all established company policies and procedures.
Model AMC’s Values by maintaining a professional, positive demeanor and leading with ownership and integrity.
Foster an inclusive environment to ensure everyone feels welcomed, valued, and respected.
Do the right thing by addressing concerns promptly and directly. If you see something, say something—speak up to support a safe, respectful, and accountable environment.
Observe team performance and provide input to management for coaching and development.
Uphold AMC’s appearance standards, including Wardrobe 101, and reinforce a culture of respect and inclusion.
Supervise safe and clean protocols to ensure a secure, welcoming space for both guests and team members.
Listen, communicate, and work effectively with guests, associates, and supervisors in a fast-paced environment.
What We Need From You
Must be at least 18 years old; other location-specific age requirements may apply.
Six months of supervisory or commensurate leadership experience.
The role requires evening, weekend, and occasional holiday availability. Our theatres are open year-round, so we value flexibility during busy times.
Be a reliable teammate by showing up on time.
Adherence to AMC Wardrobe 101 Standards, including black non-slip shoes, black pants, an AMC provided shirt (where applicable), and any items required by local regulations.
Willing to complete required training and certifications, provided by AMC.
Friendly, outgoing personality—if you love people, this is the job for you!
Strong guest service, communication, leadership, and teamwork skills.
Ability to work independently, meet deadlines, and demonstrate competency in all crew positions.
Ready to work in a fast-paced, fun environment.
A love for movies and a passion for creating a fantastic experience for every guest.
What We Also Value
One year experience in guest-focused business (retail, restaurant, hospitality, etc.).
Strong oral and written communication skills.
Demonstrated ability to lead teams and consistently achieve results through resources.
Requirements to be performed, with or without reasonable accommodation
Standing, walking, lifting, twisting, and bending on a frequent basis.
Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into a dumpster or trash compactor)
AMC and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. AMC strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.
Related keywords
Theatre OperationsGuest ExperienceCash ReconciliationStaff CoachingRetail ManagementHospitalityAMC StubsFloor OperationsBusiness Practice StandardsInventory ControlCustomer ServiceLeadership Development
AMC Theatres is the largest movie exhibition company in the U.S., Europe and the world with approximately 1,000 theatres and more than 11,000 screens across the globe serving approximately 350 million guests annually. In the U.S., AMC operates approximately 660 theatres with 8,200 screens serving 265 million guests.
Founded in Kansas City nearly 100 years ago, AMC Theatres has over the years established a reputation as an industry innovator, introducing the first multiplex in the 1960s, cup holder armrests in the 1980s and the first megaplex in the 1990s. Today, AMC leads the industry in innovations that support spectacular, guest-pleasing theatres including deploying plush power-recliner seats, delivering enhanced food and beverage choices, generating greater guest engagement through its loyalty program, web site and smart phone app, making movie-going more immersive than ever through expanded partnerships with IMAX and Dolby Cinema and playing a wide variety of content including independent programming. The company takes pride in offering “AMC Amazing” experiences to its guests.
AMC operates among the most productive theatres in the United States’ top markets, having the #1 or #2 market share positions in 22 of the 25 largest metropolitan areas of the United States, including the top three markets (NY, LA, Chicago).
Adam Aron, who joined the company as CEO and President in 2016, has taken the Company to new heights, as AMC completed 2016 acquisitions of both Carmike Cinemas in the United States, and ODEON Cinemas, the largest theatre operator in Europe. Through its Odeon subsidiary AMC operates in 14 European countries and is the #1 theatre chain in Estonia, Finland, Italy, Latvia, Lithuania, Spain, Sweden and UK & Ireland.
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