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Part-time
Benefits for full-time employees, Bonus Program, Company Uniforms, Competitive Wage, Employee Discount Program, Flexible schedules
Posted 51d ago
~40 hrs/week
Responsibilities
Maintain high levels of customer service by assisting clients with laundry machine operation and retail purchases. Ensure the store remains clean, safe, and well-stocked while reporting maintenance issues to management.
Requirements
Candidates must be able to stand for 8+ hours, lift 35 pounds, and maintain a professional demeanor in stressful situations. Previous experience in retail or customer service is preferred along with a flexible schedule.
Full job description
Laundry Associates report to a General Manager and are responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe and friendly store.
About Laundry Capital:
Laundry Capital was founded in 1996 in New York. Operating over 70 laundromats in eight states, Laundry Capital operates two brands: Clean Rite Centers and Laundromax.
Laundry Capital pioneered the Laundromat “super store” concept by building large, bright, free standing stores, equipped with over 120 washers and dryers, ample folding tables, free parking, knowledgeable and qualified staff, and more.
Laundry Capital is recognized by the retail sales industry as the “gold standard” for laundromat retail in the United States.
Essential Job Functions:
Laundry Associates are passionate about customer service!! Our Laundry Associates are the face of the store and must be willing to perform the essential functions listed below:
Provides assistance to customers with use of laundry cards, machine selection and operation, retail sales purchases, wash and fold orders and with any other questions or concerns that arise
Responsible for accurately utilizing the cash register or point of retail sale computer
Has a thorough knowledge of the products sold and what they are used for; encourages customers to purchase additional items
Ensures retail sales items are neatly stocked at all times and communicates frequently with management when inventory or janitorial items are running low
Utilizes the log books to report any building or equipment maintenance issues; immediately informs supervisor of unsafe situations that arise during a shift
Accurately and always utilizes log books; knows how to choose the right equipment for the amount of clothing; addresses customer concerns as best as possible; informs supervisor of any customer complaints or claims.
Adheres to all company policies and procedures, including the attendance policy and presenting to work in a clean uniform
Follows all safe practices to prevent accidents and injuries to customers and employees
Understands responsibilities for emergency situations such as fires, floods and severe weather
Maintains a safe environment inside and outside of the store
Continually walks the floor picking up debris, emptying trash containers, checking bathrooms and performing other cleaning duties as required
Job Requirements:
Must be able to stand for up to 8+ hours at a time for a shift
Must be able to lift 35 pounds
Must be able to communicate with all customers and associates in a professional manner
Must be able to work well with others and remain calm in stressful situations
Previous experience in customer service or retail is preferred
Ability to resolve customer issues/complaints in a fashionable and timely manner
Ability to perform assigned tasks by management
Ability to work a flexible (open) schedule
WHAT WE OFFER:
Benefits for full-time employees
Bonus Program
Company Uniforms Provide
Competitive Wage
Employee Discount Program
Flexible schedules for full-time and part-time employment
Fun, Energetic Work Environment
Holiday Pay
Promotions
Referral Program
Retention Program
Daytime and Overnight shifts needed.
Related keywords
LaundromatRetail SalesPoint of SaleCustomer SupportWash and FoldInventory ControlStore MaintenanceCash RegisterSafety PracticesRetail Industry
The largest retail laundromat company in the United States.
Industry
Retail
Company size
201-500 employees
Founded
1996
Headquarters
Rego Park, New York
LinkedIn followers
1,311
Laundry Capital, with its affiliated companies, is the largest operator of retail Laundromats in the United States, including 40 locations in the outer boroughs of New York City and 30+ more locations across seven other states. It is the parent to Clean Rite Centers and Laundromax.
Laundry Capital was founded in New York City in 1996 and has since developed or acquired over 200 laundromats. Laundry Capital pioneered the Laundromat “super store” concept by building large, bright, free standing stores (Clean Rite Centers), equipped with over 120 washers and dryers, ample folding tables, free parking, knowledgeable and qualified staff and more.
In addition to self-serve washers and dryers, Clean Rite Centers/Laundromax offer professional drop off wash-dry-fold service in all markets. The company is headquartered in Rego Park, NY.
Offices: 97-77 Queens Blvd, Rego Park, New York 11374, US
Laundromat Operations Real EstateFinanceOperations Development and Management
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