Franklin, Tennessee, United States · Hybrid
Job Description: The Senior Customer Manager, Club is responsible for managing strategic customer relationships and driving profitable sales growth within the Club Channel across key accounts including Costco, Sam’s Club…
Skills: Customer Relationship Management, Strategic Planning, Sales Growth, Financial Acumen, Negotiation
Franklin, Tennessee, United States · Hybrid
Job Description: We are looking for a Customer Execution Manager - Wet Dog. Sitting at the nerve center of commercial execution, this role acts as critical connector bridging strategic data and diagnostics, portfolio vis…
Skills: Sales Planning, Category Management, Syndicated Data Analysis, Nielsen, IRI
Franklin, Tennessee, United States · On-site
$30/hr–$50/hr
Benefits: 401(k) Competitive salary Employee discounts Health insurance Barber/Stylist Scissors & Scotch is the grooming experience every man deserves - where traditional barbering and modern spa services meet your favor…
Skills: Men's Haircutting, Barbering, Styling, Customer Service, Teamwork
Franklin, Tennessee, United States · On-site
$21/hr–$25/hr
Company Description Because you bring fashion to life Here at Primark, we love to do things our way. We help our customers keep up with high fashion at affordable prices. Our strong values run through everything we do. W…
Skills: Visual Merchandising, Product Presentation, Mannequin Styling, Trend Analysis, Customer Service
Franklin, Tennessee, United States · On-site
As a Sales Associate, you stay current with fashions and trends - inspiring customers to create their own personal style. You provide one-of-a-kind service through relationship building, sharing product knowledge, and pr…
Skills: Customer Service, Relationship Building, Product Knowledge, POS Transactions, Visual Merchandising
Franklin, Tennessee, United States · On-site
$17/hr–$24/hr
Rally House is where fans celebrate the teams, traditions, and communities they love. Every day is an opportunity to create memorable experiences that bring fans closer to the moments and teams they care about most. Behi…
Skills: Retail Management, Team Leadership, Coaching, Visual Merchandising, Customer Experience
Franklin, Tennessee, United States · On-site
Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and…
Skills: Customer Service, Verbal Communication, Written Communication, Collaboration, Multitasking
Franklin, Tennessee, United States · On-site
Liberty FCU, a full-service credit union, is seeking an Account Service Representative (Personal Banker) to assist with the daily retail operations and activities of the Liberty Station office, located at 1207 Liberty Pi…
Skills: Customer Service, Financial Product Sales, Loan Processing, Cash Handling, Notary Public
Franklin, Tennessee, United States · On-site
At Smith Douglas Homes, we pride ourselves on being one of the fastest growing home building companies in the country. We are looking for an experienced licensed New Home Sales Specialist to join our team in the Nashvill…
Skills: Real Estate Sales, Customer Service, Interpersonal Skills, Market Analysis, Lead Management
Franklin, Tennessee, United States · On-site
Summary The Assistant in Training (AIT) and Assistant Manager position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.&…
Skills: Sales Generation, Guest Service, Merchandising, Team Leadership, Recruiting
Franklin, Tennessee, United States · On-site
As a Dry Goods Keyholder, you play an important role in supporting the management team with store operations. Your focus is to provide one-of-a-kind service through relationship building, sharing product knowledge, and p…
Skills: Customer Experience, Sales, Relationship Building, Product Knowledge, Stock Management
Franklin, Tennessee, United States · On-site
Summary The Sales Teammate position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales Teammate…
Skills: Sales Generation, Guest Service, Cashiering, Merchandising, Product Knowledge
Franklin, Tennessee, United States · On-site
$17/hr–$17/hr
Job DetailsJob Location: 104 SOUTHEAST PARKWAY SUITE 100 - FRANKLIN, TN 37064Position Type: Part TimeSalary Range: $17.00 - $17.00 Hourly This position is an in-person position located at 104 Southeastern Parkway, Frankl…
Skills: Inventory Sorting, Pricing, Customer Service, Donor Relations, Organization
Franklin, Tennessee, United States · On-site
Position Description Ryder is hiring a Warehouse Associate in Franklin, TN Warehouse Positions Pay Weekly Hourly Pay $17.50 per hour Various warehouse fulfillment specialist roles at Ryder support distribution across the…
Skills: Forklift Operation, Order Picking, Packing, Shipping and Receiving, Cycle Counting
Franklin, Tennessee, United States · On-site
Starting Hourly Rate / Salario por Hora Inicial: $16.50 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and cu…
Skills: Visual Merchandising, Guest Service, Inventory Management, Retail Operations, Communication Skills
Franklin, Tennessee, United States · On-site
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwee…
Skills: Customer Service, Sales, Cash Handling, Inventory Management, Collections
Franklin, Tennessee, United States · On-site
PIZZA CASHIER JOB SUMMARY Quickly and efficiently provide friendly customer service in a fast-paced, counter-service pizza restaurant by: (1) providing an exceptional customer experience; (2) accurately ringing all sales…
Skills: Customer Service, Point Of Sale (POS), Cash Handling, Interpersonal Communication, Order Taking
Franklin, Tennessee, United States · On-site
Zone Lead – FT Job Summary: The Zone Lead (ZL) reports to the Assistant Store Manager and supports merchandising in designated zones and maintains an active selling culture by ensuring that all visual aspects are set and…
Skills: Visual Merchandising, Task Management, Inventory Control, Team Leadership, Retail Operations
Franklin, Tennessee, United States · On-site
PIZZA CASHIER JOB SUMMARY Quickly and efficiently provide friendly customer service in a fast-paced, counter-service pizza restaurant by: (1) providing an exceptional customer experience; (2) accurately ringing all sales…
Skills: Customer Service, Point Of Sale (POS), Cash Handling, Interpersonal Communication, Order Taking
Franklin, Tennessee, United States · On-site
Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If …
Skills: Merchandising, Planogram Reading, Display Setup, Inventory Management, Pricing Accuracy
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Manage strategic relationships and drive profitable sales growth within the Club Channel for accounts like Costco, Sam's Club, and BJ's. Lead business planning, promotional execution, and cross-functional coordination to meet revenue and market share objectives.
Requires a Bachelor's degree and over 5 years of experience in CPG or Retail Sales with a focus on Club Channel customers. Candidates must demonstrate strong financial acumen, negotiation skills, and the ability to influence stakeholders in a matrixed organization.
The Senior Customer Manager, Club is responsible for managing strategic customer relationships and driving profitable sales growth within the Club Channel across key accounts including Costco, Sam’s Club, and BJ’s Wholesale Club. Reporting to the Director, Club Channel, this role leads day-to-day customer management, business planning, promotional execution, and cross-functional coordination to deliver revenue, market share, and profitability objectives.
The Senior Customer Manager serves as a trusted business partner to both internal stakeholders and customer teams, ensuring best-in-class execution while supporting the broader North America sales strategy.
This role is based in Franklin, TN with regular in-office collaboration expected. Flexibility is a key enabler—empowering associates to make choices that support both business outcomes and personal needs, including occasional remote work.
Manage day-to-day business relationships with assigned Club Channel customers, including Costco, Sam’s Club, and/or BJ’s Wholesale Club.
Develop and execute customer-specific annual business plans aligned with Company growth objectives.
Identify opportunities to expand distribution, optimize assortment, and drive category growth.
Support customer line reviews, new item presentations, promotional planning, and seasonal program execution.
Monitor competitive activity, market trends, and customer insights to identify growth opportunities and risks.
Deliver sales, volume, market share, and profitability targets for assigned accounts.
Manage promotional spending and trade investments to maximize ROI and achieve financial objectives.
Support forecasting, demand planning, and inventory management processes to ensure strong customer service levels and operational execution.
Analyze sales data, customer performance metrics, and financial results to drive actionable business recommendations.
Participate in pricing discussions, contract management, and customer negotiations as needed.
Partner closely with Marketing, Supply Chain, Finance, Category Management, Revenue Growth Management, and Demand Planning teams to support customer initiatives.
Coordinate the successful execution of product launches, promotions, and customer-specific programs.
Ensure alignment between customer expectations and internal operational capabilities.
Support problem resolution related to inventory, logistics, service levels, deductions, and customer compliance requirements.
Build strong working relationships with customer buying teams and internal cross-functional partners.
Prepare and deliver customer presentations, business reviews, and performance updates.
Maintain high standards of communication, responsiveness, and execution excellence.
Contribute to a collaborative, high-performance team culture within the Club Channel organization.
Bachelor’s Degree
5+ years’ experience in CPG / Retail Sales and Customer Leadership.
Significant experience managing Club Channel customers, including Costco, Sam’s Club, and/or BJ’s Wholesale Club.
Demonstrated success contributing to high-performing sales teams and delivering profitable growth.
Strong financial acumen, negotiation skills, and strategic planning capabilities.
Proven ability to influence cross-functional stakeholders and lead within matrixed organizations.
Excellent communication, executive presentation, and relationship management skills.
Work with diverse and talented Associates, all guided by the Five Principles.
Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
A strong focus on learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.
The world we want tomorrow starts with how we do business today.
We’re a unified force of 170,000+ Associates, taking action every day toward the world we want tomorrow. Our Five Principles have kept us true to ourselves and to our commitment to treat others in ways that are consistent with those values. Having stood the test of time, these principles will continue, keeping us free to move quickly and plan for the future. Quality - The consumer is our boss, quality is our work and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as Associates, we support the responsibilities of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free. Note to Parents: https://www.mars.com/about/policies-and-practices/note-to-parents/np-english For more information, please visit mars.com. Follow us: facebook.com/mars, twitter.com/marsglobal, instagram.com/marsglobal/, youtube.com/mars For more information about careers at Mars, please visit careers.mars.com Follow us: facebook.com/LifeAtMars, instagram.com/LifeAtMars/, tiktok.com/LifeAtMars Mars, Incorporated is not responsible for any content or activity made available via third party sites or services. Page subject to: mars.com/legal mars.com/privacy
Offices: 6885 Elm St, McLean, Virginia 22101, US
There are currently 278 open retail positions in Franklin, TN listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Starbucks, Lowe's Companies, Inc., Mars, Sun Tan City, among others. Browse the listings above to see every active employer.
Yes — 14 of the 278 open retail positions offer remote or hybrid work (1 remote, 13 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
