Dubai, Dubai, United Arab Emirates · On-site
Job Requisition ID: 178970 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Em…
Skills: Effective Communication, Analytical Thinking, Problem Solving, Interpersonal Skills, Time Management
Dubai, Dubai, United Arab Emirates · On-site
FASHION MARKETING INTERN Location: Dubai, United Arab Emirates Contract Type: Internship (6 months - Must already be based in UAE) Region: Middle East ABOUT THE ROLE At CHANEL, we are dedicated to delivering excellence i…
Skills: Marketing Planning, Event Planning, Clienteling, Market Intelligence, ROI Reporting
GOLDEN GOOSE S.P.A.Dubai, Dubai, United Arab Emirates · On-site
Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations. DESCRIPTION We are looking for a passionate talent t…
Skills: Drawing, Illustration, Watercolor, Acrylic Painting, Embroidery
Dubai, Dubai, United Arab Emirates · On-site
Who We Are Fuelled by passion, KAYALI was founded in 2018 by beauty mogul and fragrance fanatic, Mona Kattan. Translating to ‘my imagination' in Arabic, KAYALI provides a modern fragrance experience inspired by Mona's ri…
Skills: Regulatory Compliance, Ingredient Screening, Product Registration, Labeling Review, Documentation Management
GOLDEN GOOSE S.P.A.Dubai, Dubai, United Arab Emirates · On-site
Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations. DESCRIPTION We are looking for a passionate talent t…
Skills: Luxury Retail Sales, Customer Relationship Management, Up-selling, Cross-selling, Visual Merchandising
Dubai, Dubai, United Arab Emirates · Hybrid
Who We Are Fuelled by passion, KAYALI was founded in 2018 by beauty mogul and fragrance fanatic, Mona Kattan. Translating to ‘my imagination’ in Arabic, KAYALI provides a modern fragrance experience inspired by Mona’s ri…
Skills: Project Management, Supply Chain Management, Cross-functional Collaboration, Planning and Organization, Multi-tasking
Dubai, Dubai, United Arab Emirates · Hybrid
Who We Are Fuelled by passion, KAYALI was founded in 2018 by beauty mogul and fragrance fanatic, Mona Kattan. Translating to ‘my imagination’ in Arabic, KAYALI provides a modern fragrance experience inspired by Mona’s ri…
Skills: Project Management, Cross Functional Collaboration, Supply Chain Management, Planning And Organization, Multi-tasking
Dubai, Dubai, United Arab Emirates · On-site
Company Description Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countr…
Skills: Workforce Management, Vendor Management, 3PL Governance, Manpower Planning, Operational Governance
Dubai, Dubai, United Arab Emirates · On-site
Company Description Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countr…
Skills: Workforce Management, Vendor Management, 3PL Governance, Manpower Planning, Operational Governance
Dubai, Dubai, United Arab Emirates · On-site
Company Description Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countr…
Skills: Workforce Management, Vendor Management, 3PL Governance, Manpower Planning, Operational Compliance
Dubai, Dubai, United Arab Emirates · On-site
About Us Club L London is one of the UK's fastest-growing online fashion retailers, redefining accessible luxury through exceptional design, quality and fit. Designed and crafted in-house, we create standout collections …
Skills: Graphic design, Branding, Digital design, Campaign design, Typography
Dubai, Dubai, United Arab Emirates · On-site
About Us Club L London is one of the UK's fastest-growing online fashion retailers, redefining accessible luxury through exceptional design, quality and fit. Designed and crafted in-house, we create standout collections …
Skills: Graphic Design, Creative Direction, Brand Identity, Fashion Design, Digital Marketing
Dubai, Dubai, United Arab Emirates · On-site
POSITION OBJECTIVE - Plan and select the range, type, quality and quantity of merchandise according to customer demand, trends, store policies and set prices and sell through targets in conjunction with the Brand Manager…
Skills: Merchandise Planning, Sourcing, OTB Planning, Vendor Negotiation, Sales Analysis
Dubai, Dubai, United Arab Emirates · On-site
$7k–$9k/mo
About the Company Our client is a leading UAE-based distributor of premium beverages, specialty teas, and consumer products, serving retailers, cafés, restaurants, hotels, and specialty outlets across the region. With a …
Skills: Inventory Control, Stock Rotation, FIFO/FEFO Principles, ERP Systems, Microsoft Excel
Dubai, Dubai, United Arab Emirates · On-site
Who we are: GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people t…
Skills: Inventory Management, Stock Control, Purchasing, Replenishment, Retail Operations
Dubai, Dubai, United Arab Emirates · On-site
About the Role You will deliver reliable first-line IT support, maintain a stable and secure infrastructure, and drive measurable improvements in IT service adoption across the business. This is a hands-on, people-facing…
Skills: First-line IT Support, Windows OS, MS Office, DNS, DHCP
Dubai, Dubai, United Arab Emirates · On-site
Black & Grey HR is hiring for a Finance Director on behalf of a diversified holding company in the UAE. The Finance Director will lead the organization's financial strategy, governance, planning, and performance manageme…
Skills: Financial strategy, Governance, Financial planning, Budgeting, Forecasting
Dubai, Dubai, United Arab Emirates · On-site
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and c…
Skills: Employee Management, Performance Management, Lean Methodologies, Process Improvement, Logistics Management
Dubai, Dubai, United Arab Emirates · On-site
$15k–$18k/mo
Head of Finance — Multi-Entity Trading Group | Dubai | Career-Defining Stretch Role This is a Head of Finance role at a 30-year-old UAE trading group with five legal entities, four banking relationships, and CEO-level ex…
Skills: Financial Reporting, Multi-entity Consolidation, VAT Compliance, Corporate Tax, Cashflow Forecasting
Dubai, Dubai, United Arab Emirates · On-site
Sacoor Brothers is an international premium fashion and lifestyle brand recognized for excellence, sophistication, and customer experience across multiple international markets. As part of our continued growth in the Mid…
Skills: E-commerce Strategy, Digital Marketing, Conversion Rate Optimization, Online Trading, KPI Monitoring
Al Futtaim Private Company LLC
Dubai, Dubai, United Arab Emirates • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The agent is responsible for providing exceptional non-face-to-face customer service and resolving complaints via email and social media within 24 hours. They must manage customer cases in the CRM and monitor transport systems to inform customers of delays.
Candidates must have a high school diploma and be fluent in both Arabic and English. Experience in call centers, specifically with Genesys or CRM systems, and a background in retail are highly advantageous.
Job Requisition ID: 178970
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview Of The Role:
The Customer Support Centre Agent plays a vital role in ensuring a seamless customer journey by providing an exceptional non-face-to-face customer service experience. This position involves building long-lasting relationships with new and existing customers to foster trust and promote commercial growth. The role is centered on efficient communication, quick resolution of issues, and maintaining high service standards through precise and effective management of customer interactions.
What You Will Do:
Required Skills To Be Successful:
What Qualifies You For The Role:
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
There are currently 556 open retail positions in Dubai, United Arab Emirates listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Chalhoub Group, Al-Futtaim, Buccellati, R&B Fashion, Al Tayer Group, among others. Browse the listings above to see every active employer.
Yes — 76 of the 556 open retail positions offer remote or hybrid work (6 remote, 70 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
