About the Role Reporting to the Office Experience Manager (OEM), you translate directions from the OEM and District General Manager into disciplined daily execution, coaching, and behaviors. You lead a team of Tax Adviso…
Skills: People management, Coaching, Performance management, Client service, Workflow management
About the Role Reporting to the Office Experience Manager (OEM), you translate directions from the OEM and District General Manager into disciplined daily execution, coaching, and behaviors. You lead a team of Tax Adviso…
Skills: People management, Coaching, Performance management, Client service, Operations management
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Description Who We Are: Go! Retail Group, based in Austin, Texas, is a national specialty retailer and the parent company of several iconic retail brands, including Go! Toys, Toys“R”Us, Babies“R”Us, Disney Store Limited-…
Skills: Excel, Word, Administrative support, Customer service, Communication
Let’s talk about what to expect: On the sales floor, you’ll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine.You’ll be a…
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtaposit…
Skills: Customer service, Sales, Communication skills, Relationship building, Product knowledge
Dealership:L0456 Kia of North Austin KIA of North Austin Now Hiring: Sales Representative Pay: 60,000 - 110,000 Annually Why Join Our Team? We are proud to be recognized by Automotive News as one of the Best Dealerships …
Oil Change Shop Manager - Shop#281 - 5400 Balcones Dr
Austin, Texas, United States · On-site
Entry level$1.1B raised
Company:Take 5 Oil Change We invite you to join us at Take 5! Take 5 Oil Change is your neighborhood go-to oil change spot. We've been doing this for over 35 years now and we pride ourselves in our friendly technicians, …
Skills: Team leadership, Recruiting, Inventory management, Payroll administration, Customer service
Job DetailsJob Location: Austin, TX 78754Position Type: Full TimeSalary Range: $45,000.00 - $65,000.00 Base+Commission/yearJob Category: Store ManagementJoin the Mobilelink Family as a Retail Store Manager! Are you ready…
Skills: Retail sales management, Team leadership, Bilingual, Spanish, English
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Are you often told you have an amazing ability to inspire others, helping lead them to greatness, all with uncompromising personal integrity? If you possess these personal qualities then consider being an Automotive Sale…
Skills: Sales management, Coaching, Business development, Recruiting, Franchise sales
Location This position is located at 11410 Century Oaks Terr., Austin, Texas, 78758 United States Role Summary The Personal Stylist cultivates the overall service and selling culture in the store and drives sales by deve…
Job Description It’s about interactions more than transactions. Do you love serving others and being a helpful hand regardless of the issue? Do people often tell you that you brought them joy just by being you? Are you k…
Skills: Customer service, Cash handling, Microsoft applications, Written communication, Verbal communication
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which w…
Job Description It’s about interactions more than transactions. Do you love serving others and being a helpful hand regardless of the issue? Do people often tell you that you brought them joy just by being you? Are you k…
Skills: Customer service, Cash handling, Communication skills, Problem-solving, Relationship building
Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete A…
About usAnn Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they n…
Skills: Customer service, Styling, Sales, Product knowledge, Point-of-sale system
Will work between multiple stores in the district. This location is closed on Sundays. The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the …
Skills: Customer service, Sales, Cash handling, Facility maintenance, Communication
Neiman Marcus Austin Hiring Event - Selling Advisors (Commission Based $11 to $22)
Austin, Texas, United States · On-site
$10/hr–$22/hr
Entry level
Salary Range $10.00 - $30.00* Job Description: Selling Advisor - Mens WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations fo…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school
Competitive pay, Comprehensive benefits
Posted 1d ago
Apply by Aug 6
~40 hrs/week
Responsibilities
The Team Leader manages daily office operations, workflow, and client flow while coaching Tax Advisors and Client Service Professionals to ensure high-quality service. They also partner with management to execute growth plans, drive performance, and oversee seasonal readiness and associate development.
Requirements
Candidates must have prior people management experience in a service or retail environment and a strong client-centric mindset. Proficiency in office systems and the ability to interpret performance data are required, along with a high school diploma or equivalent.
Full job description
About the Role
Reporting to the Office Experience Manager (OEM), you translate directions from the OEM and District General Manager into disciplined daily execution, coaching, and behaviors. You lead a team of Tax Advisors and Client Service Professionals (CSPs), coordinate with the Client Care Specialist (CCS) team, and drive adoption of the client experience — all while accelerating your office’s seasonal tax business.
You’ll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to an expanded tax season schedule from January through April, including evening and weekend hours as needed. This role is not remote and requires you to work in-person.
Deliver and Reinforce the Consultative Client Experience
Own the daily delivery of consultative client experience within your office, ensuring execution with discipline on every appointment.
Model consultative, client-centric behaviors in your own client interactions and set the standard for the team.
Serve as the on-site point of contact for escalated client service concerns, resolving with sound judgment and follow-through.
Conduct client walk/talks and exit conversations to gather real-time feedback, and translate insights into coaching for Tax Advisors, CSPs, and corporate partners.
Coach and Develop the In-Office Team
Serve as the front-line coach for Tax Advisors, using a Coaching Roadmap to observe client interactions, identify opportunity drivers (knowledge, skill, will), and land specific, actionable commitments.
Coach and develop CSPs on client-facing professionalism, scheduling discipline, and support of the CCS/TA handoff.
Anchor coaching on one high-impact behavior at a time; prepare for and protect coaching time from interruptions.
Recognize and reinforce strong consultative behaviors; address performance or behavior gaps with timely, direct feedback.
Lead Daily Office Operations and Execution
Manage day-to-day office operations, workflow, and client flow, including appointment scheduling, capacity, conflicts, and walk-in coverage.
Create and maintain associate work schedules and ensure accurate timekeeping and overtime management.
Lead daily huddles and communicate essential information, priorities, and recognition to associates.
Ensure office-level tests, new processes, and technology are implemented as designed.
Drive Office-Level Growth and Client Outcomes
Partner with the Office Experience Manager (OEM) and District General Manager (DGM) to execute the office-level growth plan, including client count, revenue, conversion, and service standards targets.
Reinforce ongoing support behaviors — mid-year check-ins, future appointments, and year-round client engagement — to build durable client relationships.
Support Talent, Readiness, and Change Adoption
Partner with the OEM and DGM to recruit, interview, and onboard tax office associates.
Own seasonal readiness inside the office — associate certification, training completion, and adoption of new operating expectations.
Lead the team through change with empathy and clarity, managing resistance from experienced associates by reinforcing the “why” and modeling new behaviors.
Conduct timely performance conversations and partner with the OEM and Associate Relations Center to address performance concerns.
Required Qualifications
People management experience, with a demonstrated ability to grow, develop, and hold associates accountable in a service or retail environment.
Strong client-centric mindset with a commitment to delivering differentiated, consultative client experience.
Demonstrated coaching capability — comfort observing performance, giving direct feedback, and driving behavior change.
Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision.
Strong interpersonal and communication skills, including the ability to lead difficult conversations with clients and associates professionally.
Data fluency — comfort interpreting KPI, survey and coaching data to inform daily priorities and coaching focus.
Computer proficient with the ability to use MS Office, Teams, and office systems (Appointment Manager, Dimensions, Work Center, Copilot/Sidekick).
Passionate, determined, and resilient with a customer-centric mindset.
Able to work a flexible work schedule and flexibility in work assignments based on business needs.
High school diploma / GED / equivalent required
Preferred Qualifications
Comfort operating in test-and-learn environments — adapting execution based on feedback while maintaining operational discipline and standards.
Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
With expert guidance, upfront pricing, and more ways to file, it’s #BetterWithBlock.
Industry
Financial Services
Company size
10,001+ employees
Founded
1955
Headquarters
Kansas City, MO
LinkedIn followers
259,260
H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve prepared approximately 800 million tax returns and grown to have approximately 12,000 offices throughout the United States and around the world. We know that tax needs and situations change from year to year. That’s why we offer new and innovative ways to prepare and file taxes so clients can choose what suits them best.
We are a people company first and a tax company second. With this in mind, we deliver care in every interaction, conversation, and at each touchpoint. That’s how we build long-lasting relationships with clients, communities, and associates.
People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's because our company still has the feeling of ‘family’ serving as the foundation for our associates and franchisees who bring our purpose to life each day. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more.
Our ideas are rooted in unique and diverse perspectives fueled by curiosity and creativity. We’re not afraid to try new things, and never rest on past success. We are passionate in the way we advocate for each other, for our clients, and most importantly, we not only say we are better together…we truly believe it!
Offices: One H&R Block Way, Kansas City, MO 64105, US · 1301 Main Street, Kansas City, Missouri 64105, US
Multi-Unit Management Tax Preparation and Financial ServicesAccountingService IndustryBankingConsultingPaymentsTax PreparationRetailFinancial Services
How many Retail jobs are open in Austin, TX right now?
There are currently 2,267 open retail positions in Austin, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Austin, TX?
Companies currently hiring include Domino's, Amazon, CVS Health, Goodwill Central Texas, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Austin, TX?
Yes — 94 of the 2267 open retail positions offer remote or hybrid work (25 remote, 69 hybrid).
How do I apply for Retail jobs in Austin, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.