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Full-time
high school, bachelor degree
Health Insurance, Life Insurance, 401(k) Savings Plan With Company Match, Paid Parental Leave, Company Paid Holidays, Paid Time Off
Posted 21d ago
~40 hrs/week
Responsibilities
Drive customer acquisition and exceed sales goals while managing complex loan portfolios and providing personalized financial solutions. Lead community marketing initiatives and mentor team members to ensure branch success and regulatory compliance.
Requirements
Requires a high school diploma and 3-5 years of proven achievement in sales, retail, banking, or collections. Must possess a valid driver's license and the ability to travel within the division for operational tasks.
Full job description
Brand: Advance America
Address: 1202 S. James Campbell Blvd., Ste. 20, Columbia, Tennessee, United States - 38401
Bi-Lingual Spanish is a plus!!
Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 800 locations and online lending services.
We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company!
The Senior Consumer Lending Sales Specialist (Sr. CLSS) is a performance-based, hands-on role that drives exceptional customer service while exceeding individual and branch sales goals. This position requires demonstrated expertise in customer relationship management, analytical skills, and proven success in sales and customer acquisition. The Sr. CLSS leads by example and mentors team members while actively contributing to branch success through exceeding performance metrics defined by management and excelling in marketing and collection efforts. All responsibilities must be executed with expert knowledge of federal and state regulations while ensuring strict adherence to established company policies, procedures, and practices.
Job Responsibility
Customer Service Sales, Marketing & Customer Acquisition
Excel in multi-channel customer acquisition, consistently surpassing sales goals
Deliver exceptional customer experiences while managing complex loan portfolios
Provide financial solutions aligned with customer goals and needs
Champion customer relationships to achieve strong portfolio growth and retention • Lead community marketing initiatives by developing strategic partnerships and executing targeted outreach programs to drive sustainable growth.
Serve as a subject matter expert, sharing best practices and mentoring colleagues
Exemplify company core values through professional excellence and effective handling of customer relationships
Operations & Compliance
Surpass branch financial objectives and metrics
Demonstrate expert knowledge of company policies, state and federal regulations
Maintain highest standards in cash controls and security
Excel in documentation accuracy and completeness
Achieve superior results in collection activities
Team Collaboration
Serve as a role model in team environment by sharing expertise with colleagues and recommending process improvements
Support branch strategic initiatives through active participation, knowledge sharing, and operational enhancements
Job Responsibilities Cont.
Education Required
High School Diploma or equivalent required; some college preferred.
Experience Required
Demonstrated track record of high performance in sales and/or customer service, with proven success in meeting or exceeding goals. Minimum of 3-5 years of proven achievement in one or more of the following areas: sales, retail, banking, or collections, with documented results in customer relationship management and revenue growth.
Knowledge Required
Strong math skills, including the ability to count cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex and detailed information; ability to work alone on occasion; ability to interact professionally and exhibit appropriate social skills; ability to negotiate payment terms and effectively communicate loan requirements; ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees; ability to use computer programs required to process customer transactions; ability to follow procedures in the normal course of business; ability to develop and maintain business relationships.
Physical Requirements
Standing for long periods of time; sitting occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation in order to complete tasks including, but not limited to, banking, marketing, and providing staffing coverage within the division; exposure to outdoors limited to elements that the ordinary person would be exposed to at that time; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; housekeeping/cleaning (vacuuming, dusting, cleaning windows, bathroom, etc., including exposure to cleaning chemicals); use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any branch within the division (distance varies by division)
Competencies
Sales and Customer Excellence-CLSS
Results and Accountability-CLSS
Leadership, Coaching and Development-CLSS
Adaptability and Growth Mindset-CLSS
Digital and Future Readiness-CLSS
Travel
Must have a valid driver’s license and access to insured, reliable transportation. Ability to travel within division for
marketing, staffing, special events, and banking responsibilities.
Attire
The Company offers employees the option of wearing, polos, blouses, collared shirts, sweaters or other professional attire with slacks or jeans and appropriate shoes. Employees should dress accordingly to their business.
Other
Must be 18 (except in AL where the age requirement is 19), eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check and Motor Vehicle Report (MVR). Regular and punctual attendance is required. Schedules may be changed as needed to accommodate business needs. Overtime may be required.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
An innovative consumer financial services company, Purpose Financial is dedicated to helping our customers achieve financial stability — whatever that looks like for them — both in the moment and in the future.
Through our consumer brands, Advance America and Purpose Money, we provide accessible borrowing options and connect consumers with a streamlined, digital banking solution to meet the demands of modern living.
We are proud to be recognized as a Great Place To Work®. This employee-validated certification is a testament to our commitment to fostering a positive, inclusive, and supportive work environment. Our team members are at the heart of everything we do, and their vote of confidence highlights our dedication to creating a workplace where everyone can thrive.
We’re always looking for people who are passionate about helping others. Visit our website to learn more and see if you’re a good fit!
Offices: 322 Rhett St, Greenville, South Carolina 29601, US
Financial ServicesConsumer LendingPersonal FinanceCustomer Serviceand Personal LoansCommunitiesProfessional ServicesFinancial Services
Based on 698 listings with disclosed salaries, most retail jobs in Tennessee pay between $44k–$115k per year. Individual offers vary with seniority, company size, and specialization.
How many Retail jobs are open in Tennessee right now?
There are currently 10,131 open retail positions in Tennessee listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Tennessee?
Companies currently hiring include Domino's, Lowe's Companies, Inc., AutoZone, CVS Health, Tractor Supply Company, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Tennessee?
Yes — 181 of the 10131 open retail positions offer remote or hybrid work (52 remote, 129 hybrid).
How do I apply for Retail jobs in Tennessee?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.