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Mid level
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Selinsgrove, Pennsylvania, United States · On-site
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Entry level
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Mechanicsburg, Pennsylvania, United States · On-site
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West Chester, Pennsylvania, United States · On-site
Entry level
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$16/hr–$20/hr
Full-time
401(k) plan, Healthcare plans, Virtual doctor visits, Access to Centers of Excellence, Associate Discount, Dave Ramsey’s SmartDollar Program
Posted 13d ago
Apply by Jul 27
~40 hrs/week
Responsibilities
The Front End Lead provides leadership and oversight for front-end operations, ensuring efficient checkout processes and exceptional customer service. Key duties include training associates, managing cash transactions, and overseeing the Buy Online Pick Up in Store (BOPIS) process.
Requirements
Candidates must have at least 3 years of retail cashier or supervisory experience and proficiency in Microsoft Office. Strong math skills, attention to detail, and the ability to work a flexible 40-hour schedule are essential.
Full job description
Overview
About us
Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program 15% Associate Discount Dave Ramsey’s SmartDollar Program (no cost to you!) Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services
Responsibilities
What You’ll do
The purpose of the Front End Lead is to provide oversight and leadership to our front end operations. With a strong focus on delivering exceptional customer service, you will lead the front end associates, ensuring seamless and efficient checkout process.
Ensure comprehensive training for new front end associates and oversee their development.
Oversee cashier transactions and customer service desk layaway transactions including monthly layaway audits.
Empower Cashiers to effectively utilize the cashier script for seamless customer interactions, educations them on company programs such as loyalty program, RK Visa, and RK Plus Protection Plan (RKPPP).
Provide additional assistance to cashiers by running a register to ensure the front-end runs smoothly without interruption.
Establish and maintain margin bins to optimize product visibility and organization.
Communicate professionally with all Rural King associates and customers.
Aid customers by offering load outs, coordinating with Outside Recover Associates to ensure prompt response.
Execute accurate cash management, returns, layaways. exchanges, and price dispute resolutions.
Set up and manage tax-exempt customer plans, ensuring accuracy and compliance.
Ensure proper deactivation of either EAS (Electronic Article Surveillance) devices or spider wrapped products as needed.
Assist in shrink awareness by researching all cash shortages and taking corrective action in the register to resolve the problem.
Maintain heightened awareness of your surroundings to prevent loss (shrink) and deliver exceptional customer service.
Respond to incoming calls at the registers with impeccable phone etiquette, identifying the store and yourself as a representative of Rural King using a professional and friendly demeanor.
Complete daily paperwork process including the bank deposit and safe audits.
Oversee the popcorn and coffee stations to ensure they are maintained in a timely manner to meet customer demands and maintain a positive experience.
Take initiative in ordering necessary store supplies for optimal front-end operations.
Oversee the Buy Online Pick Up in Store (BOPIS) process, customer interactions with online transactions, and store fulfillment and customer pickups.
Conduct a weekly BOPIS audit, comparing physical products to orders in the systems, identifying items beyond the 14-day pick-up window.
Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
Participate in cross-training for flexibility in various departments and responsibilities.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
None
Qualifications
Essential Qualities for Success
At least 3 years of retail cashier or retail supervisory experience or equivalent combination of experience and education.
Meticulous attention to detail and strong math skills for accurate cash handling.
Demonstrated ability to thoroughly review and analyze information, identifying errors or inconsistencies to maintain high levels of accuracy.
Excellent communication skills to implement policies and procedures, direct staff, and provide customer service.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Excellent customer service skills.
Proficiency with Microsoft Office Suite or related software.
Working knowledge of Microsoft Office Suite.
Comfortable navigating computer systems and software to assist customers or manage activities.
Flexibility with hours: ability to work a 40-hour workweek with varied hours, days, nights, and weekends as business dictates.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related activities.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Rural King is America’s Farm and Home store, serving those living the rural lifestyle since 1960.
Industry
Retail
Company size
10,001+ employees
Founded
1960
LinkedIn followers
34,205
Founded in 1960, Rural King is a family-owned retailer offering a diverse range of products to support those living the rural lifestyle. We operate over 150 stores across 17 states in addition to two primary distribution centers. We welcome everyone with a friendly smile and a free bag of popcorn! While our business continues to grow, we are committed to supporting each community we serve as a dependable pillar that goes beyond just our storefronts by supporting local events and groups that align with our values.
Our team is comprised of over 9,000 associates that are dedicated to providing quality products at great prices with an extraordinary customer experience no matter how customers interact with the brand. Our associates are our greatest asset and are empowered to take care of their business and their customer.
At Rural King, we value teamwork, integrity and continuous improvement. Anyone with the right attitude and initiative has the opportunity for success and advancement. Our people make the difference!
Offices: 700 Broadway Ave E, Mattoon, Illinois 61938, US · 1103 N Main St, Paris, Illinois 61944, US · 1410 Veterans Ave, Vandalia, Illinois 62471, US · 1324 W Hudson Dr, Litchfield, Illinois 62056, US · 3235 Wabash Ave, Terre Haute, Indiana 47803, US
Based on 867 listings with disclosed salaries, most retail jobs in Pennsylvania pay between $45k–$104k per year. Individual offers vary with seniority, company size, and specialization.
How many Retail jobs are open in Pennsylvania right now?
There are currently 18,936 open retail positions in Pennsylvania listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Pennsylvania?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., AutoZone, Sheetz, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Pennsylvania?
Yes — 281 of the 18936 open retail positions offer remote or hybrid work (92 remote, 189 hybrid).
How do I apply for Retail jobs in Pennsylvania?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.