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$14/hr
Full-time
Posted 8d ago
~40 hrs/week
Responsibilities
The Retail Team Leader assists the store manager in daily operations, including customer service, inventory control, and facility management. They are also responsible for supervising, training, and delegating tasks to retail associates and production staff.
Requirements
Candidates should have at least one year of supervisory experience and the ability to perform physical tasks such as lifting 35 pounds and standing for long periods. Effective communication skills in English and a flexible schedule are required to support store operations.
Full job description
Grow with us and build a career that makes a difference!
At Goodwill we believe that your career should grow as fast as your ambitions. We’re not just offering a job – we offer a fast track to leadership and development where you can increase your pay through digital training. We believe in empowering both the people we serve and the people who serve alongside us. Joining our team means joining a mission where you will eliminate barriers, empower individuals, and elevate human potential.
Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio. Utilizing our retail store network, we generate sales revenue to support thousands of individuals with disabilities and homeless local veterans.
Retail Team Leader will assist management in the operation of the Goodwill retail store. This includes customer service, record keeping, cash management, production, trough donations management, facility operation, communications, merchandising, and inventory control.
Role and Responsibilities
Assist the Retail Store Manager with the overall operation of the retail store.
Ensure compliance with all policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities.
Resolve customer complaints in a fair and impartial manner, referring all unsettled disputes to the store manager.
Provide coaching, correctional direction, supervise and train retail associates on job related responsibilities.
Makes recommendations to Asst Mgr or Manager related disciplinary or corrective action.
Monitor sales transactions associated with purchases and ensure proper sales procedures are followed by sales associates.
Handles escalated or complex sales or customer related issues.
Inspect and validate accurate pricing and quality of production
Ensure production team is working at a pace that will ensure the team achieves production goals
Supervisory Responsibility
This position is responsible for training and delegating work assignments to the Donation Attendant, Merchandise Processor & Sales Associate positions.
At least 1 year of supervisory experience preferred.
Ability to perform continuous walking, stooping, standing, bending, kneeling, and climbing for prolonged periods of time
Work a flexible schedule in support of the store opening, production and closing operations.
Ability to effectively communicate in English with customers and associates.
Physical Requirements
Ability to sit or stand for eight hours.
Ability to bend and twist.
Ability to lift and carry 35 pounds with or without a reasonable accommodation
Moderate noise (i.e., business office with computers, phone, and printers, light traffic).
Ability to work in a confined area.
While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone, keyboard, reach, stoop and kneel.
Specific vision abilities required by this job include close vision requirements due to computer work.
Regular, predictable attendance is required as business demands dictate.
If you’re looking for a rewarding, fulfilling experience, please join our team!! Please complete application and attach resume with detailed work experience. Incomplete applications will not be considered for the position.
Ohio Valley Goodwill Industries is an employment and training center serving more than 3000 individuals annually with disabilities and other barriers to employment including our nation's veterans. Goodwill supports its mission of service to the community by raising 90% of its operating funds through its network of 19 retail stores and 30 attended donation center locations. In addition, Goodwill raises vital funds through its weekly Auto Auction on Saturday mornings. See www.goodwillcars.com for more information.
The organization not only offers a comprehensive array of services designed to help people to achieve personal success including Vocational Evaluation, Skills Training, Job Placement as well as Job Coaching services, it also offers Business Services through its Industrial Services division. Fulfillment including assembly and packaging as well as Total Facilities Management can be provided through Ohio Valley Goodwill's Business to Business services. See www.goodwillb2b.com for more information.
Goodwill has been providing outstanding, award-winning programs and services in the Greater Cincinnati area for more than 100 years and takes great pride in the successes of the men and women it serves. For more information or to schedule a tour, please visit www.cincinnatigoodwill.org or call (513) 771-4800.
Offices: 10600 Springfield Pike, Cincinnati, Ohio 45215, US
Employment and TrainingRetail OperationsDonation Centersand Business to Business ServicesTrainingEmploymentHome ServicesNon Profit
Based on 1356 listings with disclosed salaries, most retail jobs in Ohio pay between $45k–$109k per year. Individual offers vary with seniority, company size, and specialization.
How many Retail jobs are open in Ohio right now?
There are currently 18,904 open retail positions in Ohio listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Ohio?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., Kroger, Great Clips Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Ohio?
Yes — 253 of the 18904 open retail positions offer remote or hybrid work (86 remote, 167 hybrid).
How do I apply for Retail jobs in Ohio?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.