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Contract
Flexible schedule, Remote work, Inclusive international environment, Compensation in USD, Referral rewards, Internal health policy
Posted 9d ago
~40 hrs/week
Remote in São Paulo, São Paulo, Brazil
Responsibilities
The Landing Page Specialist will build and maintain landing pages using Makaira, ensuring clear hierarchy and effective content structure. They are responsible for turning marketing briefs into finished pages and writing German microcopy for headlines and buttons.
Requirements
Candidates must have excellent German skills (C1) and intermediate English (B2) with at least 6 months of experience in a similar role. Strong analytical skills and familiarity with e-commerce platforms are required to succeed in this position.
Full job description
Who are we?
SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?
Join our community as an E-commerce Content Manager today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.
What you will do:
Build and maintain landing pages in Makaira using existing page-builder elements;
Structure and enrich page content — copy, images, video — within approved templates;
Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices;
Turn briefs from marketing and category management into finished, publishable pages;
Write and adjust German microcopy — headlines, button labels, short supporting text;
Keep up with evolving tools and technology in the e-commerce content space.
What you need to succeed in this role:
Excellent German skills (C1 for both spoken and written) and Intermediate English (B2);
At least 6 months of hands-on experience in e-commerce content management, copywriting, or landing page creation;
Experience working with e-commerce platforms (e.g. Shopify, Magento, Makaira, or similar);
Strong analytical thinking and research skills;
Positive, proactive and responsible attitude;
Structured and organized working style;
Hands-on mentality with a quick, sharp grasp of new tools;
Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Benefits:
Flexible schedule;
Opportunity to cooperate fully remotely;
Inclusive international environment;
Compensation in USD;
Rewards for referring friends;
Balance between project workload and personal time, but also – internal health policy;
Responsive leadership interested in your development and long-lasting cooperation;
Greenhouse conditions for self-development;
A culture built on trust, with no time-tracking requirements.
*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.
So if you're a proactive E-commerce Content Manager who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!
Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.
Know someone perfect for the role? Refer them and get rewarded!
We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.
Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.
An Intelligent Support-as-a-Service company that provides secure technical, customer support and CX services.
Industry
IT Services and IT Consulting
Company size
1,001-5,000 employees
Founded
2010
Headquarters
Wilmington, Delaware
LinkedIn followers
213,738
SupportYourApp is an Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.
Reasons to count on us:
• Over 16 years of experience
• Over 1300 professionals on a team
• Over 60 operational languages
• PCI DSS Certified Level 1 Service Provider
• ISO/IEC 27001 certification
• GDPR-, CCPA-, and HIPAA-compliance
• Refined processes of onboarding, learning, and human development
• Customer-focused consultants with exceptional language skills
Our services include, but are not limited to:
• Customer support (Front desk, Tier 1)
• Technical support (Tier 1-3)
• Social media customer service
• CX services
• AI-powered support teams
• System setup and Integration
• Reception desk services
• Back-office services (data entry, content moderation & enrichment)
• KYC and ID verification
• Data annotation
📚 Check out our course on Udemy → https://www.udemy.com/course/customer-support-101-building-excellence/?couponCode=536430084CA64453549A
Every company is different and requires a unique experience. That’s why we have an individual approach and offer a tailored solution to every client.
We are all diverse, but we have one goal — to support people. We support. You grow. AI scales it all.
Offices: 1007 North Orange Street, 122, Wilmington, Delaware 19801, US · Av. del Libertador 2442, 4th Floor, Buenos Aires, Olivos B1636DSR, AR · Bulevar Milutina Milankovića 9z, Belgrade, 11070, RS
Customer Service OutsourcingOnline chat outsourcing24/7 Support Outsourcing ServicesOutsourced Call CenterTechnical SupportAI-powered support teamsSocial Media Customer ServiceData AnnotationCustomer SupportKYC and ID verification