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Other
bachelor degree
Posted 9d ago
Apply by Aug 3
~40 hrs/week
Responsibilities
The intern will assist in planning and executing user-centric campaigns, including configuring coupons and landing pages. They will also monitor user behavior and campaign performance data to propose actionable optimization strategies.
Requirements
Candidates must be currently enrolled in a bachelor's degree program or higher and be able to commit to at least 3 days per week in the office. Strong logical thinking, communication skills, and a foundation in data analysis or SQL are highly preferred.
Full job description
Company Overview
If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.
We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).
To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.
Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.
#LI-Hybrid
Team Overview
We are seeking a proactive and detail-oriented User Operations Intern to support our user growth and engagement initiatives. This role offers hands-on experience in campaign execution, data analysis, and user strategy development in a fast-paced, cross-border environment. You will work closely with our operations team at our office and contribute to impactful projects.
Role Responsibilities
Assisting in the planning and execution of user-centric campaigns, including the configuration of coupons, landing pages, promotional slots, and user outreach.
Monitoring and analyzing user behavior and campaign performance data, evaluating results, and proposing actionable optimization strategies to improve user retention and conversion.
Participating in user segmentation analysis to help design and implement targeted operational strategies for different user groups.
Role Qualifications
A Bachelor's degree or higher (current students welcome), with no restriction on major.
The ability to commit to a minimum 4-month internship, working at least 3 days per week (specifically Wednesday, Thursday, and Friday must be working days).
Strong logical thinking and communication skills, with a sensitivity to data.
Can use English or Chinese as a working language.
Priority will be given to candidates who:
Have a foundation in SQL or data analysis.
Possess relevant internship or project experience in user operations.
EEO Statement
We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
Diversity & Inclusion
Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.
We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.
This is our ongoing journey, with much more still to come.
We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).
I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms
DiDi Global Inc. is a leading mobility technology platform. It offers a wide range of app-based services across Asia Pacific, Latin America, and other global markets, including ride hailing, taxi hailing, designated driving, hitch and other forms of shared mobility as well as certain energy and vehicle services, food delivery, and intra-city freight services.
DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry, and the communities to solve the world’s transportation, environmental, and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive, and sustainable transportation and local services ecosystem for cities of the future.
Offices: -, Global, CN · Av. Paseo de la Reforma, Col Juárez, Alc Cuahtemoc CP 06600, Mexico City, MX · Varsovia, Juárez, Ciudad de México, Cuauhtémoc 06600, MX · Norte, Viña del Mar, Valparaíso, CL · Level 2/7 George St, North Strathfield, Sydney, New South Wales 2137, AU