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Full-time
bachelor degree
Posted 20d ago
~40 hrs/week
Responsibilities
Manage an assigned base of Season Ticket Members to achieve revenue goals through renewals, referrals, and upgrades. Provide exemplary customer service and execute exclusive member events to enhance the game-day experience.
Requirements
A bachelor's degree in Business, Sports Management, or Marketing is preferred, along with 1-2 years of experience in professional or collegiate sports. Proficiency in English, Spanish, and ticketing systems like Archtics and Ticketmaster is highly desired.
Full job description
Description
The Membership Services Executive will provide exemplary service to all Inter Miami CF Season Ticket Members, as well as guests at Nu Stadium. You will be directly responsible for all revenue goals associated with an assigned account base of existing Season Ticket Members, with a priority on renewals, referrals, add-ons, and upgrades. The Membership Services Executive will build and develop relationships with assigned account base by taking a pro-active approach, delivering superior service, and anticipating member needs.
As a Membership Services Executive, you will:
Strive to achieve all revenue goals associated with an assigned Season Ticket Membership account base.
Prioritize renewals and retention, referrals, add-ons, and upgrades to increase membership revenues.
Proactively communicate with assigned season ticket members.
Establish relationships with assigned season ticket members at all points of contact.
Field and respond to all season ticket member inquiries, requests, concerns, feedback, etc.
Ensure customer data and profile requirements are accurately represented in database.
Accurately and successfully convey all key messages to season ticket members.
Educate members on all applicable Membership benefits, programs, rewards, experiences, and events.
Identify opportunities to add-value to Membership benefits, programs, rewards, experiences, and events.
Identify areas to improve on and off game-day experience.
Reporting of various individual and/or departmental efforts.
Plan, facilitate, and execute exclusive season ticket member events throughout the calendar year.
Act as information liaison for all Inter Miami CF home games and stadium events.
Survey and analysis of various reporting (attendance, game day experience, etc.)
All other responsibilities as required.
Requirements
Bachelor’s degree in Business, Sports Management, Marketing or related field preferred.
Minimum of 1-2 years’ related experience working in professional or collegiate sports preferred.
Experience in the Florida marketplace preferred.
Fluency in English and Spanish preferred.
Experience with Archtics & Ticketmaster ticket systems preferred.
Strong understanding of MLS and international soccer a plus.
Highly proactive, goal oriented and motivated with a positive attitude.
Very strong interpersonal and communication skills with a passion for providing great customer service.
Coordinate changing priorities in a dynamic, high pressure, fast paced environment.
Ability to coordinate multiple tasks and creatively solve day-to-day challenges.
Advanced knowledge of Microsoft Office applications, including Power Point, Word, Excel and Outlook.
Ability to work flexible hours, including but not limited to evenings, weekends and holidays.
Applicants must have work authorization to work in the U.S. on a permanent and ongoing basis and must not require work visa sponsorship from Inter Miami CF now or in the future to retain authorization to work in the United States.
All applicants must pass a pre-employment background check.
Inter Miami CF is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law
Miami is the future—a hyperglobal, yet local community fueled by intersection and interconnection. It stands at the gateway of the Americas and welcomes millions from around the world, creating an energy and culture unlike anywhere else on the planet. Some of us are born and raised here. Some of us came long ago and were embraced like family. And still, others have just arrived. But we all, at heart, share the same qualities: courage, tenacity, ambition, dedication to our community, and a passion for the joy of life.
We fly in the face of conventional thinking and take pride in disrupting the status quo. We are here to change the game.
Inter Miami CF will celebrate all that makes Miami extraordinary. We will be multilingual and omnicultural. We will harness the city’s great history and unmatched culture to create new traditions, rituals, and symbols that are admired around the world. We will bring world class fútbol to this world class city, once and for all. Fútbol that is as creative, exciting, unique, and multicultural as we are. Fútbol that makes people everywhere wish they could be here.
Libertas. Unitas. Fortuna. Freedom. Unity. Fortune. This is us. This is Miami.
Offices: 800 S Douglas Rd, Miami, Florida 33134, US · 1350 NW 55th St, Fort Lauderdale, Florida 33309, US
Based on 193 listings with disclosed salaries, most marketing jobs in Miami, FL pay between $45k–$140k per year. Individual offers vary with seniority, company size, and specialization.
How many Marketing jobs are open in Miami, FL right now?
There are currently 508 open marketing positions in Miami, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Marketing roles in Miami, FL?
Companies currently hiring include Royal Caribbean Group, Signal Tru Brand, MSC Cruises, Avenue Z, Univision, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Marketing jobs in Miami, FL?
Yes — 227 of the 508 open marketing positions offer remote or hybrid work (81 remote, 146 hybrid).
How do I apply for Marketing jobs in Miami, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.