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Provide technical guidance and support to customers during the pre-sales process to grow sales volume and profitability. Manage existing accounts through regular visits, relationship building, and efficient resolution of customer issues.
Requirements
Seeking an energetic, customer-focused candidate with a commitment to professional development and value addition. Must be able to travel within a territory and assist with hands-on product delivery when necessary.
Full job description
Operations - Pre-Sales Associate I
Continental Battery Systems is a rapidly growing North American PE-backed company looking to add a highly-skilled, energetic, and collaborative employee to our team. We are seeking a career-minded candidate looking for an exceptional opportunity for business contribution, professional development, and career progression. The right candidate will be energetic, customer-focused, and determined to add value within a fast-paced organization.
We offer great benefits, including:
Medical, Dental, and Vision
Substantial 401k match
Robust voluntary benefits package
PTO and paid holidays off
Significant employee product discounts (up to 12% over cost!)
At Continental Battery Systems, we want to help you grow! We invest training and resources in our employees, because we know that our people are what make our company a unique and special place to work. We offer great company discounts and a competitive benefits package, while also offering lots of opportunities for you to be your best self! Our focus on safety, wellness, and teamwork are the foundations of how we operate every day. We invite you to see for yourself.
Whether in the warehouse or in an office, our dedication to excellent customer service is what binds all of our team members across the country. We also pride ourselves on providing renewable solutions and a battery recycling program that delivers reliable power to our communities while also reducing our carbon footprint. We value the positive impact our business brings to the communities we serve and are looking for a candidate to join our team that has the same outlook on customer service.
General Description (major areas of responsibility of this position): A person in this position is primarily responsible to provide technical assistance and guidance to customers during the presales process. They will focus on research, preparation and lead generation, retain current customers, improve current customer relationships, obtain referrals form current customers, and grow sales volume and profitability with current customers. Performs regular and accurate reporting to support sales planning and analysis activities, written quotations and negotiations, and records the successful processes and procedures required to carry out all functions. Excellence is demonstrated consistently and process improvements are contributed.
Key Responsibilities
Account Management & Customer Relations
Territory Management: Travel regularly throughout the assigned territory to visit existing customers at their locations, providing technical assistance and guidance.
Relationship Building: Establish and maintain strong, trust-based relationships with key contacts and decision-makers.
Customer Service Excellence: Act as a primary point of contact to ensure a positive customer experience, conduct regular account reviews, check satisfaction levels, and document specific customer needs.
Issue Resolution: Determine, resolve, and communicate presales and ongoing account issues to management; coordinate with internal teams to resolve complex customer problems efficiently.
Financial Oversight: Monitor account health and partner with customers to bring past-due collection accounts current.
Sales & Product Promotion
Sales Objectives: Coordinate daily with supervisors to achieve targeted sales objectives, generate new sales leads, and close sales opportunities.
Consultative Selling: Identify opportunities for upselling or expanding services; recommend products based on individual customer needs and interests.
Product Expertise: Maintain a high level of product knowledge to provide accurate updates and answer customer inquiries regarding products, prices, availability, uses, and credit terms.
Cross-Functional Collaboration: Partner closely with delivery drivers to effectively sell, cross-sell, and deliver products.
Operational Support, Training & Safety
Logistics Support: Assist with the hands-on delivery of products (including batteries) when necessary to ensure seamless customer service.
Knowledge Sharing: Train customers on products or processes as needed, and train internal personnel on mastered job processes, techniques, and procedures.
Professional Standards: Maintain a professional, neat, organized, and clean work area; ensure facilities, vehicles, tools, and uniforms are kept in excellent condition.
Safety Compliance: Adhere to established safety rules and practices, maintaining an incident-free environment and immediately reporting any safety concerns to a supervisor.
Efficiency & Alignment: Plan ahead, prioritize tasks, manage work time effectively, and actively participate in department meetings to continuously improve operational efficiency and departmental performance standards.
Corporate Citizenship: Maintain a positive influence and project an image that supports Company values both on and off the job, utilizing sound judgment in non-standard situations.
#ZR
Empowered and Engaged • Customer-Centric • Powerful Brands and Services • Always Moving Forward • One-Team • Environmental Health & Safety
Continental Battery Systems was created from the merger of Battery Systems and Continental Battery Company in 2021. The alliance of two industry veterans resulted in the largest premier service footprint for battery distribution within the country.
Initially started in 1932, Continental Battery Systems remains committed to the principles and ethics upon which it was founded. Sharing proven, respected values for exceptional customer service, ultimate quality service, and product preeminence, Continental Battery Systems has emerged as the front runner for the highest quality and largest assortment of batteries and accessories via a network of leading channels within the U.S. and parts of Canada.
Expanding to more than 200 branches, Continental Battery Systems has a distribution network of more than 30,000 dealer locations. Continental Battery Systems global headquarters are located at 8585 N. Stemmons Freeway, Dallas, Texas, 75247 less than two miles from the original location where they started 90 years ago.
Offices: 8585 Stemmons Fwy, Suite 600 South, Dallas, Texas 75247, US · 4919 Woodall Street, Dallas, TX 75247, US · 904 Fountain Pkwy, Grand Prairie, Texas 75050, US · 600 N. Shepherd Drive, Suite 107, Houston, TX 77007, US · 2521 S May Ave, Oklahoma City, OK 73108, US
How many Manufacturing jobs are open in Portland, OR right now?
There are currently 735 open manufacturing positions in Portland, OR listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Manufacturing roles in Portland, OR?
Companies currently hiring include Daimler Truck North America, Ajinomoto Foods North America, Inc., Axiom Custom Products, Orion Steel, Portland Bolt & Manufacturing, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Manufacturing jobs in Portland, OR?
Yes — 91 of the 735 open manufacturing positions offer remote or hybrid work (16 remote, 75 hybrid).
How do I apply for Manufacturing jobs in Portland, OR?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.