Sydney, New South Wales, Australia · Hybrid
Life @ AP+: We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring y…
Skills: IT Service Management, Incident Management, Change Management, Service Delivery, Stakeholder Management
Sydney, New South Wales, Australia · Hybrid
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Skills: Technical Project Management, IT Infrastructure, Network Architecture, Retail Technology, Vendor Management
Sydney, New South Wales, Australia · Remote OK
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Skills: Channel sales, Partner management, Strategic planning, Relationship building, Sales enablement
Sydney, New South Wales, Australia · On-site
Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century…
Skills: Systems Engineering, Technical Leadership, System Architecture, Autonomous Systems, Requirements Management
Sydney, New South Wales, Australia · On-site
Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century…
Skills: Manufacturing Test Strategy, PCBA Debugging, Python, Linux, System Integration
Sydney, New South Wales, Australia · On-site
About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interacti…
Skills: Customer Success, SaaS, Telecommunications, Contact Center, UcaaS
Sydney, New South Wales, Australia · On-site
Company Description INNERGY is transforming the woodworking industry with purpose built, cloud based ERP software designed exclusively for custom manufacturers. Our platform helps businesses operate smarter, faster, and …
Skills: Customer Success, Account Management, SaaS, Relationship Building, Consultative Communication
Sydney, New South Wales, Australia · On-site
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their re…
Skills: Sales Strategy, Operations, Go-to-market Analysis, Resource Planning, Sales Compensation Design
Sydney, New South Wales, Australia · On-site
At Wesfarmers Health we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians. Our portfolio includes well-known names like Priceline, as well as our Med…
Skills: Facilities Management, Maintenance Management, Contractor Management, Budget Tracking, HVAC Monitoring
Sydney, New South Wales, Australia · On-site
About the role Join a 2026 AFR BOSS Best Places to Work Gold Winner and 2026 Sustainability Champion recognised by the World Steel Association. Play a key role in shaping our performance across our InfraBuild Recycling b…
Skills: Fleet Management, Logistics Coordination, Safety Management Systems, Freight Negotiation, Leadership
Sydney, New South Wales, Australia · On-site
Division: Restructuring Department: Restructuring Employment Type: Full Time Permanent Application Closing Date: 31 December 2026 About Us McGrathNicol is an independent professional services firm specialising in Cyber, …
Skills: Restructuring, Insolvency, Financial Analysis, Strategic Thinking, Business Development
Sydney, New South Wales, Australia · Hybrid
Job Title: Public Affairs and Communications Account Director Working For: Hanbury Strategy Location: Office in Bridge Street, Sydney (hybrid working) To start: Immediately Salary: Competitive and dependent on experience…
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Sydney, New South Wales, Australia · On-site
About Eucalyptus We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care. Eucalypt…
Skills: Product design, Visual craft, Accessibility, Systems thinking, Service design
Sydney, New South Wales, Australia · On-site
The Financial Advisory Team at Teneo Teneo’s global Financial Advisory business advises corporates, creditors and other financial stakeholders in situations of financial stress and distress. No two situations are the sam…
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UnitingSydney, New South Wales, Australia · On-site
No Information Who we’re looking for: Casual RN roles Aged Care experience required Good availability and flexibility for shifts desirable Waverley, Eastern Suburbs, NSW What you’ll be doing in this role Casu…
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Sydney, New South Wales, Australia · On-site
Let’s talk about HOYTS: HOYTS is committed to creating the cinema of the future as one of Australia and New Zealand’s leading entertainment providers. People love working at HOYTS because it’s fun, fast…
Skills: Leadership, Team management, Customer service, Operations management, Communication
Sydney, New South Wales, Australia · Hybrid
Drive growth across Keyton's NSW and ACT retirement living portfolio through strategic marketing, communications, content and events that generate leads, build brand awareness and support sales. About Keyton: With over 6…
Skills: Marketing strategy, Lead generation, Integrated marketing communications, Data analysis, Content creation
Sydney, New South Wales, Australia · On-site
Australia’s largest family-owned jewellery retailer since 1895 Lead your own team and store to success alongside the Store Manager Commission scheme to reward your sales achievements We are respected, luxurious and…
Skills: Team leadership, Sales management, Coaching, Customer service, Visual merchandising
Sydney, New South Wales, Australia · On-site
$48/hr–$60/hr
Discover a career where care goes both ways! Location - Emmaus Village - Kemps Creek Casual, must be able to cover night shifts Pay rate – $48.50 - $60.30 per hour + superannuation + shift loading Not for profit em…
Skills: Clinical nursing care, Team leadership, Coaching, Supervision, Aged care legislation
Sydney, New South Wales, Australia · On-site
WHO ARE WE? You & All is a fashionable, affordable, and quality clothing brand designed for the curvy community. We're on a mission to empower to create her own unique style. You & All first launched through it's sister …
Skills: Store management, Retail operations, Visual merchandising, Team leadership, Customer service
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The IT Service Delivery Analyst will monitor technology service performance and coordinate major incidents to ensure operational resilience. They will also manage change processes and partner with stakeholders to drive continuous service improvement.
The role requires demonstrated experience in IT service delivery or technology operations within a structured enterprise environment. Candidates should possess strong knowledge of ITSM practices and hold relevant qualifications in Information Technology or a related discipline.
Life @ AP+:
We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.
We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it.
The Role:
As an IT Service Delivery Analyst, you'll help ensure the reliable, secure and efficient delivery of technology services that underpin Australia's payments ecosystem. You'll be at the centre of technology operations, coordinating incidents, changes and service performance while partnering with business stakeholders, technology teams and suppliers to keep critical services running smoothly. Your insights, coordination and continuous improvement mindset will help strengthen operational resilience and deliver exceptional service outcomes.
Key outcomes the role will own:
Required experience to be successful in the role:
We're looking for a proactive IT Service Delivery professional who enjoys working across technology operations, stakeholder engagement and service improvement. You'll bring:
What happens next:
At AP+, we believe in the power of passion, pride, and purpose. Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal.
If you’re ready to be a game changer, please submit your application. The Talent Acquisition team will endeavour to review your application and notify you of the outcome within the next two weeks.
We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.
AP+ are not partnering with Recruitment agencies for this role.
We are Australian Payments Plus (AP+). AP+ operates Australia’s domestic payments infrastructure – including the eftpos debit network, BPAY bill payments, and the NPP (the country’s real-time payments system) - along with ConnectID, a safe and secure way to verify identity. By partnering with more than 150 organisations we connect banks, financial institutions, retailers, businesses, government agencies and fintechs to make it possible for everyone in Australia to pay, get paid, and prove their identity every day. We’re shaping the future of payments by enabling innovation, enhancing security, and ensuring the payments system works better for everyone.
Offices: 255 George Street, Sydney, New South Wales 2000, AU
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