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Full-time
bachelor degree
Flexible Environment, Well-being Support, Inclusion Programs, Career Growth Opportunities
Posted 41d ago
Apply by Sep 5
~40 hrs/week
Responsibilities
Lead the end-to-end brand strategy and execution for Manulife Indonesia to ensure a consistent and customer-centric presence. This includes managing integrated campaigns, brand governance, and collaborating across functions to support business priorities.
Requirements
Requires a bachelor's degree and 7-10 years of experience in brand marketing or communications, preferably within financial services. Candidates should have a proven track record in leading large-scale campaigns and managing stakeholders.
Full job description
Brand lead – Marketing & Communications will Lead the end-to-end brand strategy and execution for Manulife Indonesia, ensuring a consistent, differentiated, and customer-centric brand presence across all touchpoints.
This role owns the Brand pillar within Marketing — shaping the “who we are and why we matter”, and translating it into integrated brand campaigns, content ecosystems, and high-impact activations that support business priorities across Agency, Bancassurance, and Syariah.
Position Responsibilities:
1. Brand Strategy & Positioning
Define and continuously evolve the brand strategy, positioning, and narrative aligned with business priorities.
Develop clear brand architecture, messaging pillars, and value propositions across core segments.
2. Integrated Brand Campaigns & Content Ecosystem
Lead the development and execution of integrated brand campaigns across paid, owned, and earned channels.
Oversee end-to-end content strategy including always-on, hero campaigns, and thought leadership.
3. Brand Governance & Consistency
Act as the guardian of brand standards across all customer touchpoints.
Ensure adherence to brand guidelines, tone of voice, and regulatory compliance.
4. Customer Insights & Brand Effectiveness
Drive consumer insights and brand analytics to inform strategy.
Track brand health metrics including awareness, consideration, and sentiment.
Partner closely with GTM, Product, Distribution, and Growth teams.
Ensure brand alignment across all product launches and campaigns.
6. Internal Brand Champion & Culture Builder
Establish Brand as a center of excellence and drive internal alignment and advocacy.
7. Team Leadership & Capability Building
Lead and develop a high-performing Brand team.
8. Compliance & Consumer Duty
Ensure all communications are clear, fair, and compliant with POJK regulations.
Required Qualifications:
Bachelor’s degree with 7–10 years of experience in Brand Marketing, Integrated Marketing, or Communications (insurance/financial services preferred)
Proven track record in leading large-scale brand campaigns and content ecosystems
Strong understanding of paid, owned, and earned media integration
Experience working across Agency and Bancassurance channels
Strong stakeholder management and cross-functional collaboration skills
Deep understanding of brand building + commercial impact balance Qualifications
Preferred Qualifications:
Experience managing sponsorships, partnerships, and community marketing initiatives
Familiarity with Indonesia regulatory environment (POJK)
Strong Bahasa Indonesia copywriting and storytelling capability
Exposure to data-driven marketing and customer segmentation frameworks
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration.
Visit www.Manulife.com to find out more.
For Manulife terms of use, please visit http://bit.ly/SM_Terms
Offices: 200 Bloor St E, Toronto, Ontario M4W, CA · 223 Wai Yip St, Kwun Tong, Hong Kong, HK · 51 Bras Basah Rd, Singapore, Singapore 189554, SG · 250 Bloor St E, Toronto, ON M4W 1E6, CA · Jalan Jenderal Sudirman, Lombok Barat, West Nusa Tenggara 83311, ID
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