Special capital Region of Jakarta, Java, Indonesia · On-site
Job Description Able to work with the team, motivate and help develop team membersDirectly responsible for customer support staff developmentEnsure that all customer service activities ex. receiving every question, reque…
Skills: Team Management, Customer Support, Leadership, Analytical Skills, Conflict Resolution
Central Jakarta, Java, Indonesia · On-site
Company Description Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop ar…
Skills: Insurance principles, Claims management, Policy documentation, File auditing, Quality control
Pekanbaru, Riau, Indonesia · On-site
Company Description Job Description Responsible for sales targets in accordance with the areaDaily visit to merchant and make good relationship with PIC store Ensuring the program in its area runs well and the programs s…
Skills: Leadership, Team Management, Sales Management, Communication Skills, Marketing
Special capital Region of Jakarta, Java, Indonesia · On-site
Company Description Indodana Fintech is an OJK-licensed financial technology company that operates a credit marketplace for peer-to-peer loans. Our mission is to achieve financial inclusion by enabling lenders to provide…
Skills: IT Governance, Risk Management, Compliance, Cybersecurity, Change Management
Balikpapan, East Kalimantan, Indonesia · On-site
Job Description Conduct information collection charge of business investigation auditing.Responsible for security and investigation related data collection or others.Analyze evidence reports and solving cases.Conduct wit…
Skills: Information Collection, Business Investigation, Auditing, Data Collection, Evidence Analysis
Central Jakarta, Java, Indonesia · On-site
Company Description Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop ar…
Skills: Insurance claims, Claims adjudication, Reconciliation, Insurance policy, Data analysis
Special capital Region of Jakarta, Java, Indonesia · On-site
Job Description Inputting data and archiving documents Handling correspondence (emails, letters, phone calls) with employee loan customers Handling Troubleshooting issues related to employee loan products and assisting i…
Skills: Data entry, Archiving, Correspondence, Troubleshooting, Customer service
Central Jakarta, Java, Indonesia · On-site
Company Description Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop ar…
Skills: Insurance principles, Claims management, Policy documentation, File auditing, Quality assurance
Central Jakarta, Java, Indonesia · On-site
Job Description Manage and responsible for the overall Anti-fraud & investigation ProcessLiaise with Superior (Head of Credit Ops)Responsible to maintain daily and weekly reportDevelops fraud model prevention initiatives…
Skills: Anti-fraud, Investigation, Credit Operations, Fraud Modeling, Data Analysis
Denpasar, Bali, Indonesia · On-site
Company Description Job Description Mengelola dan memonitoring kinerja Collection dan Recovery untuk memastikan pencapaian target yang telah ditentukan.Memberikan laporan, informasi dan feedback terhadap atasan terhadap …
Skills: Collection management, Recovery management, Team supervision, Coaching, Performance monitoring
Surabaya, East Java, Indonesia · On-site
Company Description Job Description Mengelola dan memonitoring kinerja Collection dan Recovery untuk memastikan pencapaian target yang telah ditentukan.Memberikan laporan, informasi dan feedback terhadap atasan terhadap …
Skills: Team Leadership, Communication, Problem Solving, Analytical Skills, Ms Office
Pekanbaru, Riau, Indonesia · On-site
Job Description Manage and responsible for the Collection Operations of the companyLiaise with Superior (Collection Head) as well as other top managementEnsure that the company runs with legality and conformity to establ…
Skills: Collection Operations, Data Analysis, Leadership, People Management, Budgeting
Surabaya, East Java, Indonesia · On-site
Job Description Manage and responsible for the Collection Operations of the companyLiaise with Superior (Collection Head) as well as other top managementEnsure that the company runs with legality and conformity to establ…
Skills: Collection Operations, Leadership, Data Analysis, Performance Metrics, Budget Management
Sukabumi, West Java, Indonesia · On-site
Company Description Indodana adalah platform fintech yang didirikan oleh PT Artha Dana Teknologi guna memberikan layanan pinjaman finansial berbasis teknologi yang didirikan sejak November 2017. Indodana didirikan untuk …
Skills: Sales management, Leadership, Team management, Communication skills, Marketing
Central Jakarta, Java, Indonesia · On-site
Job Description Manage and optimize digital marketing campaigns across various platforms, including GoogleLead, direct, and develop the Digital Performance team in managing all Paid Marketing Channels at Cermati Fintech …
Skills: Performance Marketing, Media Buying, Google Ads, Meta Advertising, TikTok Ads
Special capital Region of Jakarta, Java, Indonesia · On-site
Job Description Work side-by-side with a mentor(Lead Software Engineer / Engineering Manager) to help you accomplish team goals and grow together as a personCarry the execution of a medium - large size project that is gi…
Skills: Java, NodeJS, PostgreSQL, MySQL, Git
Special capital Region of Jakarta, Java, Indonesia · On-site
Job Description Work side-by-side with a mentor(Lead Software Engineer / Engineering Manager) to help you accomplish team goals and grow together as a personCarry the execution of a medium - large size project that is gi…
Skills: Java, NodeJS, PostgreSQL, MySQL, Git
Central Jakarta, Java, Indonesia · On-site
Job Description Job Description & Responsibilities: Manage the company's financial operations and ensure all financial transactions are recorded accurately and in a timely manner.Process vendor payments and input payment…
Skills: Accounting, Financial Operations, Vendor Payments, Cash Flow Forecasting, Bank Reconciliation
Tasikmalaya, West Java, Indonesia · On-site
Company Description Indodana adalah platform jasa keuangan berbasis teknologi di Indonesia yang menyediakan layanan pembiayaan digital, termasuk fasilitas PayLater (cicilan tanpa kartu kredit) serta pinjaman dana tunai, …
Skills: Field collection, Team leadership, Debt recovery, Performance management, Coaching
Tuban, East Java, Indonesia · On-site
Job Description Job Description Responsible for sales targets in accordance with the areaDaily visit to merchant and make good relationship with PIC store Ensuring the program in its area runs well and the programs sales…
Skills: Sales management, Leadership, Team management, Communication skills, Marketing skills
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The supervisor is responsible for managing and developing a team of customer support agents to ensure high performance and quality standards. They must oversee the resolution of customer complaints and requests while ensuring all service activities comply with established procedures.
Candidates must hold at least a Diploma or Bachelor's degree and possess a minimum of one year of experience in a team leadership or supervisory role. Strong analytical, leadership, and interpersonal skills are required, along with the ability to work in a shift-based environment.
We're helping Indonesians to make smart and accurate financial decisions.
Cermati Fintech Group (CFG) is a fast growing financial technology company group established in April 2015. We're on a mission to build a more inclusive financial future by making financial products more accessible to people across Indonesia. Our businesses span a wide range of services including financial product aggregation, financing, cash loans, insurance brokerage, as well as mutual fund and bond investments. We launched our first product, Cermati, a financial services aggregator, in 2015. Since then, we've expanded rapidly with the introduction of Indodana (cash loan platform) in 2017, Cermati Protect (insurance brokerage) and Cermati Invest (investment platform) in 2019. In 2024, we introduced a new financing service through Indodana Finance, and rebranded our cash loan platform to Indodana Fintech further strengthening our ecosystem of digital financial solutions. 🔗 Learn more about us at https://cermati.group/
Offices: Plaza Bank Index (Plaza Permata) 12th floor, Jl.M.H Thamrin No. 57, Jakarta Pusat, DKI Jakarta 10350, ID · Jalan Tomang Raya, Grogol Petamburan, Jakarta 11440, ID
We're helping Indonesians to make smart and accurate financial decisions.
Cermati Fintech Group (CFG) is a fast growing financial technology company group established in April 2015. We're on a mission to build a more inclusive financial future by making financial products more accessible to people across Indonesia. Our businesses span a wide range of services including financial product aggregation, financing, cash loans, insurance brokerage, as well as mutual fund and bond investments. We launched our first product, Cermati, a financial services aggregator, in 2015. Since then, we've expanded rapidly with the introduction of Indodana (cash loan platform) in 2017, Cermati Protect (insurance brokerage) and Cermati Invest (investment platform) in 2019. In 2024, we introduced a new financing service through Indodana Finance, and rebranded our cash loan platform to Indodana Fintech further strengthening our ecosystem of digital financial solutions. 🔗 Learn more about us at https://cermati.group/
Offices: Plaza Bank Index (Plaza Permata) 12th floor, Jl.M.H Thamrin No. 57, Jakarta Pusat, DKI Jakarta 10350, ID · Jalan Tomang Raya, Grogol Petamburan, Jakarta 11440, ID
