Santa Clara, California, United States · Remote OK
$100k–$164k/yr
Mid level$4.1B raised
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Product management, Voice AI, LLM evaluation, Conversational AI, ASR
Santa Clara, California, United States · Remote OK
$255k–$380k/yr
Senior+$4.1B raised
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Santa Clara, California, United States · Remote OK
$292k–$496k/yr
Senior+$4.1B raised
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Product management, AI platform strategy, Enterprise software architecture, Large language models, Agentic AI
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Skills: Financial Reporting, Balance Sheet Reconciliation, Budgeting, Forecasting, General Ledger
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Company Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for …
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NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping i…
Skills: Product marketing, Program management, Marketing operations, Go-to-market strategy, Technical program management
Who We Are Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that …
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We are now at a pivotal transition with Katy Keim as our new CEO of LeanData. Katy is a seasoned C-Level people centric and strong strategic leader who is looking for a Head of People and Culture to help us take the comp…
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Logistics at full potential. At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy em…
Skills: Quality Management System, EHS, Regulatory Compliance, Root Cause Analysis, Lean Process Improvement
Logistics at full potential. At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy em…
Skills: Warehouse operations, Team supervision, Training and coaching, Performance management, Logistics
Salary: 65,000-70,000 This role is located at the Santa Clara Convention Center Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and g…
Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and colla…
Manager V, Global Product Manager/Technical Marketing, Dielectric Deposition - (M5)
Santa Clara, California, United States · On-site
$172k–$236k/yr
Senior+$2.2B raised
Who We Are Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that …
Skills: Product Management, Technical Marketing, Financial Acumen, Program Management, Business Strategy
At NVIDIA, our life's work is to amplify human imagination and intelligence. The automotive industry is at disruption & NVIDIA is at the forefront of the autonomous vehicle revolution, powering many key solutions for maj…
Skills: Software Program Management, Embedded Systems, Operating Systems, Release Management, ISO 26262
Who We Are Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that …
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$100k–$164k/yr
Full-time
bachelor degree
Health plans, Flexible spending accounts, 401(k) plan with company match, ESPP, Matching donations, Flexible time away plan
Posted 23d ago
~40 hrs/week
Remote in United States
Responsibilities
The Customer Success Manager will oversee a portfolio of customers to drive product adoption, value realization, and business outcomes. They will act as a trusted advisor to executive sponsors and collaborate cross-functionally to translate business needs into effective solutions.
Requirements
Candidates must have at least 2 years of experience in account management, implementation, or sales within a SaaS environment. A Bachelor's degree is required, along with strong problem-solving skills and the ability to communicate technical concepts to senior-level stakeholders.
Full job description
Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
What you get to do in this role:
The role of the Customer Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.
You partner with our initial customers to drive product value
You develop trusted advisor relationships with executive sponsors to ensure they are achieving full business value
You partner cross-functionally to translate business needs and product requirements into new solutions for customers
You will evolve and iterate on our customer onboarding strategy
You work with internal teams and customers to drive adoption, engagement and growth
You will help customers identify, quantify, and work toward transformational goals in partnership with Moveworks
You will adapt quickly to product changes and limitations, and communicate these strategically to stakeholders
You will act as the voice of the customer, gathering customer feedback and helping share the product roadmap
Qualifications
To be successful in this role you have:
You have 2+ years of account management, implementation, or sales experience in software/SaaS
You have experience in explaining technical solutions, establishing goals, developing opportunities, building + selling business cases, and improving customer experience
You have experience supporting deployments with large enterprise customers
Process focused with strong problem-solving ability - always searching for a smarter, better way to achieve a goal
You have experience building strong internal and external relationships, including with senior-level executives throughout companies
You are diplomatic, have tact and you are poised under pressure
You possess a voracious appetite to learn and grow
You have completed a Bachelor’s degree
You are willing to travel 10-25% of the time
FD21
For positions in this location, we offer a base pay of $99,500 - $164,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.
For more information, visit www.servicenow.com.
Offices: 2225 Lawson Lane, Santa Clara, CA 95054, US · 680 George St, Sydney, New South Wales 2000, AU · 90 Collins St, Melbourne, VIC 3000, AU · Staines, GB · Amsterdam, NL
Service ManagementEnterprise CloudCustom App DevelopmentPlatformITSMSecurity OperationsCustomer Service ManagementITOMGRCHR Service Delivery
How much do Management & Leadership jobs in Santa Clara, CA pay?
Based on 1483 listings with disclosed salaries, most management & leadership jobs in Santa Clara, CA pay between $103k–$288k per year. Individual offers vary with seniority, company size, and specialization.
How many Management & Leadership jobs are open in Santa Clara, CA right now?
There are currently 1,646 open management & leadership positions in Santa Clara, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Santa Clara, CA?
Companies currently hiring include Applied Materials, NVIDIA, ServiceNow, Pure Storage, Oracle, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Santa Clara, CA?
Yes — 351 of the 1646 open management & leadership positions offer remote or hybrid work (93 remote, 258 hybrid).
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