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Senior Business and Events Manager - Eventions - Redmond, WA
Redmond, Washington, United States · On-site
$100k–$110k/yr
Senior$2.5B raised
Salary: $100000 - $110000 /year Pay Grade: 15 Other Forms of Compensation: As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. …
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$90k–$115k/yr
Full-time
Medical Insurance, Dental Insurance, Vision Insurance, Group Life Insurance, Disability Insurance, 401k Retirement Plan
Posted 8d ago
Apply by Sep 3
~40 hrs/week
Responsibilities
The Field Operations Manager is responsible for managing field technicians to maximize productivity and growth while fostering strong relationships with customers. They also oversee operational procedures, training, and the resolution of customer concerns to ensure high-quality service delivery.
Requirements
Candidates must have at least 5 years of automotive experience, including 2 years in a management role, with strong technical knowledge of ADAS and electrical services. The position requires the ability to travel up to 50% of the time and maintain a valid driver's license.
Full job description
Champions Do More
At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us to ensure that the repairs they have completed are safe and that the vehicle will operate as the manufacturer had intended.
ATE was founded in 2019 to provide technological and electrical repair expertise in the collision industry that struggles to stay current with the rapidly changing technology in vehicles. We employ technicians across the country. Our growth will continue as we add team members that strive to be the best, commit to taking care of our customers, and continue to train so that they can accomplish team goals and obtain career advancement opportunities.
Responsibilities
Supporting and managing Field Technicians/Technician Leads to maximize productivity and growth
Approving and managing all expense and payroll/PTO requests, reports, and submissions
Communicating weekly with teams (ATE and Crash Champion) and meeting with individuals, in person/remotely, as needed
Training focus, staying up to date on new procedures and technologies, that improve individual and team productivity
Develop, foster, and sustain relationships with existing customers
Working with business partners to build trust and increase production
Assist ATE – Director of Operations in certifying calibration areas
Work with Dispatch to continuously improve routes and work assignments
Generate and expedite resolution of customer concerns with professional courtesy and appropriate escalation
Miscellaneous duties as assigned
Qualifications
5+ Years of automotive experience with 2+ Years of managing a high-performance team
Strong working knowledge in ADAS and electrical performed services (calibrations, programming, diagnostics, wire/connector repair, etc.)
Preference given to those that have prior OEM Automotive Software and ADAS calibration experience
Exceptional communication skills, both verbal and written
Strong technological skills, including Outlook, Excel, Word, PowerPoint, Teams, etc.
The ability to effectively collaborate and manage technicians using remote software (Zoom, Teams, etc.)
Ability to solve problems by identifying root causes and researching or testing solutions
Independent judgment to handle issues as they arise
Energetic, sense of urgency, motivated to produce, passion for the industry, and positive representation of the ATE brand
Ability to prioritize and manage workload to reach personal, team, and company goals
Continuous learner seeking to develop new skills and expand knowledge for maximum career progression
Must show discretion when handling customer, employee, or other confidential information
Ability to lift and carry up to 50 lbs and must be able to stand for long periods of time in automotive shop environments
Overnight travel required, up to 50% of the time, depending on drivability of assigned market - air travel may be required
A safe driving record and a valid Driver’s License required
Benefits
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
We Believe the Difference is Trust. Crash Champions is proud to operate as the only national founder-led provider of high-quality collision repair services operating locations in 37 states and Washington D.C. Since our founding in 1999 as a single collision repair center in Chicago, founder and industry veteran Matt Ebert's vision has expanded Crash Champions into one of the fastest-growing and largest owner-operated collision repair brands in America.
Offices: 601 Oakmont Lane, Westmont, IL 60559, US
Collision RepairService IndustryAutomotiveMotor Vehicle Repair & MaintenanceConstruction, repair and maintenance
How much do Management & Leadership jobs in Redmond, WA pay?
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