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$20/hr–$20/hr
Full-time
Health and wellness programs, Learning and development, Travel discounts, RSP matching program, Flexible scheduling, Onsite gym
Posted 19h ago
~40 hrs/week
Responsibilities
The Guest Services Supervisor ensures consistent high-quality customer service by providing attentive support to guests throughout their stay. They also provide leadership to the front desk team, manage administrative tasks, and participate in department activities like recruiting and training.
Requirements
Candidates should have at least one year of hospitality experience and previous supervisory experience. Proficiency in computer skills, specifically MS Office and CRM software like OPERA, is required.
Full job description
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are looking for our next great team member to join us on our Front Desk team. We are committed to providing you with:
Competitive wages, with a starting rate of $20.30 per hour + service charge eligible.
An exceptional benefit plan for eligible associates & your family members
RSP matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members
Access to our onsite gym
Here is what you will be doing each day:
As a Guest Services Supervisor you will be working with our Front Office Manager and Guest Services team to ensure consistent high quality customer service is delivered by providing attentive, courteous and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. You will be working a rotating schedule, covering shifts on the front desk, while also providing leadership to the team and completing administrative tasks. You will participate in, support and/or lead department activities, such as: recruiting; scheduling; performance management; brand standard, policy & SOP compliance; reward enrollments; upselling programs; and training.
Key knowledge, skills or abilities that are required:
A minimum 1-year hospitality experience, preferred.
Previous supervisory experience.
Ability to work long hours occasionally.
Excellent computer skills - MS Office, customer relationship management (CRM) software - OPERA experience preferred.
Does this sound like you?
You are excited to take the next step and continue your progression in the field of hospitality. You have a keen eye for detail, and passion for customer service and employee engagement. You don’t shy away from administrative computer work, being on your feet for 8 hours, problem solving on-the-fly or leading from the front line. The pride you have in your organizational and time management skills will be a great benefit in this role. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings, weekends, and holidays, works for your personal life.
We welcome applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
This posting represents a current vacancy and Crescent Hotels & Resorts does not use artificial intelligence to screen, assess, and/or select applicants.
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
Texas Hill Country Oasis on the shores of Lake LBJ
Industry
Hospitality
Company size
501-1,000 employees
Founded
1971
Headquarters
Horseshoe Bay, TX
LinkedIn followers
5,833
Horseshoe Bay Resort is Texas’ premier full-service AAA four-diamond and Conde Nast Readers' Choice award-winning golf resort located on the shores of Lake LBJ only 45-minutes Northwest of Austin, Texas. The 400-room resort is located in the Heart of the Texas Hill Country Wine Region with more than 30 wineries located within 90-minutes of the property.
With more than 100,000 square feet of meeting space and picturesque waterfront venues, the resort is renown for destination meetings and weddings throughout the year.
The resort host several major events each year including the annual Beer By The Bay Country Music Festival, the Wine Dine and Jazz Festival and the annual Big & Bright - a Hill Country Holiday.
For reservations call 877-611-0112 or for meeting and wedding information call 830.598.7880.
Offices: 200 Hi Circle N, Horseshoe Bay, TX 78657, US
GolfLeisure Recreation & Family ActivitiesAccommodationsFood & BeverageGroupsMeetings & WeddingsResidential Real EstateMembershipLakeResort
How many Management & Leadership jobs are open in London, Canada right now?
There are currently 360 open management & leadership positions in London, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in London, Canada?
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Are there remote or hybrid Management & Leadership jobs in London, Canada?
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