United States · On-site
The Role We’re looking for a strategic, commercially minded Client Executive Director to manage and grow Fusion’s most important enterprise client relationships. As a Principal-level individual contributor wi…
Skills: Value-Based Selling, Executive Relationship Management, Business Consulting, Commercial Leadership, Account Planning
United States · On-site
$150k–$160k/yr
The Role FusionRM is seeking an execution-oriented, commercially minded Principal Product Manager to define and drive the evolution and market leadership of the Fusion platform. This is an individual contributor role for…
Skills: Enterprise SaaS Product Management, Operational Risk Management, GRC, Third-party Risk Management, AI Integration
United States · On-site
The Role Our Product Marketing team's mission is to generate market and customer insights, strategies, and tactics that drive go-to-market, champion new product innovation, and fuel solution adoption. Product Marketing i…
Skills: Go-to-market Strategy, Product Positioning, Messaging, Pricing Strategy, Analytical Skills
London, Ontario, Canada · On-site
The Role The Senior Manager of Professional Services will be responsible for leading and managing a team of Implementation Consultants, ensuring the successful delivery of Fusion’s software implementation and enhan…
Skills: Professional Services Management, Team Leadership, Project Governance, Client Relationship Management, SaaS Implementation
London, Ontario, Canada · On-site
The Role Fusion Risk Management is growing our enterprise sales team and is looking for a driven Senior Enterprise Account Executive – Financial Services to drive net-new business across the UK, EMEA and APAC. In t…
Skills: Enterprise Sales, Financial Services Industry Expertise, Consultative Selling, Pipeline Generation, Strategic Account Planning
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Manage and grow high-value enterprise client relationships by owning renewal strategies and expansion opportunities. Act as a trusted advisor to executive stakeholders to drive customer outcomes and protect recurring revenue.
Requires a strategic, commercially minded professional with experience in complex enterprise environments and value-based selling. Must be capable of leading executive business reviews and negotiating complex commercial agreements.
We’re looking for a strategic, commercially minded Client Executive Director to manage and grow Fusion’s most important enterprise client relationships.
As a Principal-level individual contributor within the Revenue organization, you will serve as both a trusted advisor and growth leader for a portfolio of high-value accounts. You will own renewal strategy, expansion opportunities, executive stakeholder engagement, and long-term account planning while helping clients advance their enterprise resilience programs.
This role requires a unique combination of value-based selling, executive relationship management, business consulting, and commercial leadership. You will partner closely with Customer Success, Product, Legal, Finance, and Revenue Operations to drive customer outcomes, protect recurring revenue, and identify opportunities for growth across Fusion’s platform.
This is a high-impact opportunity for someone who thrives in complex enterprise environments, enjoys influencing executive stakeholders, and wants to play a critical role in Fusion’s long-term growth strategy.
Own a portfolio of strategic enterprise accounts, driving retention, expansion, and long-term customer value.
Develop and execute comprehensive account plans that align customer objectives with Fusion’s solutions and roadmap.
Lead all renewal activities from initial planning through contract execution.
Identify and pursue expansion opportunities across Fusion’s product portfolio.
Build ROI-driven business cases and value narratives that resonate with executive stakeholders.
Facilitate Executive Business Reviews (EBRs/QBRs) that demonstrate program progress, business outcomes, and future opportunities.
Develop and maintain strong relationships with business, operational, and executive stakeholders across customer organizations.
Negotiate complex commercial agreements, including multi-year renewals and enterprise-wide expansions.
Collaborate with Customer Success teams to align account health, adoption metrics, and customer outcomes.
Monitor renewal and expansion pipelines, maintaining accurate forecasting and CRM data.
Represent Fusion at customer events, industry conferences, advisory boards, and executive briefings.
Provide customer feedback and market insights that influence product strategy and go-to-market initiatives.
Mentor junior Client Executives and contribute to team best practices and strategic initiatives.
The Leading Software for Enterprise Resilience
Our focus is enterprise resilience – encompassing operational resilience, business continuity management, IT disaster recovery, crisis and incident management, third-party risk management, and risk management. Fusion seeks to help companies anticipate, prepare for, respond to, and learn in any situation by equipping them with the software solutions they need to be successful. We empower organizations by allowing them to make data-driven decisions so that leaders can proactively manage what’s to come. And with Great Hill Partners, we have the resources to continue expanding in all areas of the growing market.
Offices: 2 North Riverside Plaza, Suite 1000, Chicago, IL 60606, US · 108 Cannon Street, Floor 3, London, England EC4N 6EU, GB
The Leading Software for Enterprise Resilience
Our focus is enterprise resilience – encompassing operational resilience, business continuity management, IT disaster recovery, crisis and incident management, third-party risk management, and risk management. Fusion seeks to help companies anticipate, prepare for, respond to, and learn in any situation by equipping them with the software solutions they need to be successful. We empower organizations by allowing them to make data-driven decisions so that leaders can proactively manage what’s to come. And with Great Hill Partners, we have the resources to continue expanding in all areas of the growing market.
Offices: 2 North Riverside Plaza, Suite 1000, Chicago, IL 60606, US · 108 Cannon Street, Floor 3, London, England EC4N 6EU, GB
