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Full-time
high school, professional certificate
Posted 52d ago
~40 hrs/week
Responsibilities
Provides senior-level clinical and administrative support in a weight management outpatient setting, including patient intake and procedure assistance. Leads clinical workflow, mentors new staff, and serves as the department super user for Epic Care.
Requirements
Requires a high school diploma and completion of a Medical Assistant program, certification, or at least one year of patient care experience. Must hold a current CPR/BLS certification and demonstrate proficiency in practice-specific clinical tasks.
Full job description
UPMC Weight Management – Medical Assistant Senior Lancaster, PA
Schedule: Monday – Friday, 7:45am-4:15pm
No weekends or holidays
About the Role: Join a collaborative and supportive team at UPMC Weight Management in Hershey. This Senior Medical Assistant role supports a team of providers in a fast-paced outpatient setting, offering the opportunity to build strong patient relationships while contributing to a positive team dynamic.
Primary Tasks: • Room patients and obtain vitals and medical history • Perform detailed chart review in preparation for patient visits • Manage in-basket messaging and provider communications • Complete prior authorizations accurately and efficiently • Coordinate and schedule follow-up appointments • Support daily clinical and administrative workflows across providers
Seeking a candidate with prior medical office experience. Experience with prior authorizations strongly preferred.
Why Join This Team: • Small team environment with a strong, positive dynamic • Consistent weekday schedule with no evenings, weekends, or holidays • Opportunity to work closely with multiple providers in a specialty setting
Responsibilities:
Guides workflow and/or assigns tasks to other clinical staff.
Assist management staff with supervisory activities. Participates with creation and implementation of departmental goals, processes and procedures. Mentors, orients and provides ongoing training to current and new staff members.
Serve as the department super user for Epic Care.
Work directly with Manager to identify opportunities for improvement with regards to Clinical/Non-Clinical functions, Infection Control Procedures, and Patient Assessments.
Guide routine meetings with staff to communicate procedural changes to improve service quality and patient safety.
Must be responsible and demonstrate proficiency in all practice category specific tasks.
Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics.
Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required. Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families. May provide more individualized patient/family education and supportive counseling as needed.
Answering calls and providing pertinent information including patient education as directed.
Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
Medical Assistant, Senior
High school diploma or equivalent is required.
Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT)
OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA)
OR at least 1 year of patient care experience required.
Must be responsible and demonstrate proficiency in three practice category specific tasks.
Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
Applicants will be placed in the appropriate job title and salary from the Medical Assistant Career Ladder, based on their individual experience and education.
Licensure, Certifications, and Clearances: CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
Related keywords
Medical AssistantEpic CareHIPAAOSHACLIAPhlebotomyEKGPrior AuthorizationsPatient CareOutpatientWeight ManagementBLSCPRMedical TerminologyClinical Workflow
UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide nearly $2 billion annually in community benefits, more than any other health system in Pennsylvania. Our 100,000 employees — including more than 5,000 physicians — care for patients across more than 40 hospitals and 800 outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers more than 4 million members, providing the highest-quality care at the most affordable price. To learn more, visit UPMC.com.
Offices: US Steel Tower, 600 Grant Street, Pittsburgh, PA 15219, US
Patient CareHealth Insuranceand International and Commercial ServicesInformation TechnologyDocument ManagementHealth CareHospitalConsultingLegal TechBiotechnology
How many Management & Leadership jobs are open in Lancaster, PA right now?
There are currently 291 open management & leadership positions in Lancaster, PA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Lancaster, PA?
Companies currently hiring include Eurofins Viracor, Aiken Regional Medical Centers, Splish Splash Water Park, PNC, CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Lancaster, PA?
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