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Full-time
high school, bachelor degree
Medical insurance, Dental insurance, Vision insurance, 401(k) retirement savings plan, Company match, Paid holidays
Posted 3d ago
~40 hrs/week
Responsibilities
The Account Manager is responsible for providing facility solutions to clients while developing long-term relationships with clients and contractors. They must perform quality control inspections, manage contractor compliance, and negotiate service agreements to ensure high client satisfaction.
Requirements
Candidates must have 3-5 years of sales and management experience in building maintenance or facility management. A high school diploma is required, while a bachelor's degree is highly desirable.
Full job description
City Wide Facility Solutions, the nation’s leading management company in the building maintenance industry, is actively seeking an Account Manager (Facility Solutions Manager) for our franchise location in Indianapolis, IN. We are one of more than 100+ markets covered across the United States and Canada. Our mission at City Wide is to build environments that elevate people.
The primary responsibilities of the Account Manager is to provide solutions to a wide range of issues clients face at their facilities in their assigned territory, while developing long-term relationships with clients and contractors to ensure high client satisfaction.
All aspects of client relationships- Retention is everyone’s job!
Contractor (IC) relations, compliance, and removal/replacement as necessary. Actively participate in monthly IC paydays.
Negotiate agreements with clients for additional services – determine pricing, staffing, and logistics.
Detailed quality control inspections of client sites and consistent follow-through based on statement of work.
Supervise and direct Account Compliance Managers; ensure the client’s strategy is executed and al services are performed correctly by assigned contractors.
Keep all clientele documents updated and current.
Effectively communicate all client issues with contractors- Develop and implement a plan with the team to resolve any client feedback or deficiencies in service and actively monitor compliance.
Coordinate with accounting on any discrepancies on client accounts.
Use City Wide’s CRM to document client inspections, adding extra charges, ACM routing, etc.
Requirements
3-5 plus year’s sales and management experience in building maintenance, facility management or equivalent experience.
High School diploma required, bachelor’s degree highly desirable.
Highly detail-oriented and excellent follow-through on commitments.
Positive and outgoing personality; great at building relationships.
Excellent verbal and strong written communication skills.
Route based experience is highly desirable.
Proficient in Microsoft Office and knowledge of CRM database.
Must have reliable transportation and active insurance.
Must be able to pass a background check.
Physical Demands
The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift to 25 pounds.
Benefits:
-Medical, Dental, and Vision Insurance
- 401(K) retirement savings plan with company match.
-8 paid holidays and 15 days of PTO.
-Top Performer Incentive Trip (company paid)
-Team Outings
-After 2 full years at City Wide you will become eligible for our profit-sharing program!
Pay includes: $90,000 total compensation targeted in your first year!
Within the compensation, it includes the following:
Founded in 1961, City Wide has become synonymous with building maintenance in its home Kansas City market and now has over 100 franchise locations in the United States and Canada. We help clients manage their facility's needs by scheduling the 20+ interior and exterior services for them. City Wide simplifies the process for building owners and property managers, easing the time, stress, and resources typically required to oversee an entire facility.
For more information about City Wide's services, please visit gocitywide.com/services.
Offices: 15230 W 105th Terrace, Lenexa, Kansas 66219, US · 1736 Westpark Center Dr, Suite 100, Fenton, Missouri 63026, US · 2169 Chamber Center Drive, Fort Mitchell, KY 41017, US · 4b Inverness Ct E, Suite 280, Englewood, Colorado 80112, US · 4849 Ronson Ct, Suite 104, San Diego, California 92111, US
How many Management & Leadership jobs are open in Indianapolis, IN right now?
There are currently 3,490 open management & leadership positions in Indianapolis, IN listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Indianapolis, IN?
Companies currently hiring include Indiana University Health, Eli Lilly and Company, Indiana State Park Inns, Salesforce, Health & Hospital Corporation of Marion County, among others. Browse the listings above to see every active employer.
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