El Paso, Texas, United States · On-site
Director of Operations – Services Delivery We are seeking a results-driven Director of Operations to lead service delivery in a technical, labor-intensive operating environment. This role is responsible for translating b…
Skills: Operational Leadership, Workforce Management, Lean Methodology, Continuous Improvement, Data Analytics
Centennial, Colorado, United States · On-site
Company Description: Plastic Molding Technology (PMT) manufactures high precision plastic parts for automotive, telecommunications, medical device, renewable energy, and industrial customers. The primary manufacturing pr…
Skills: Account Management, Customer Relationship Management, Order Lifecycle Management, Cross-functional Collaboration, Problem Solving
El Paso, Texas, United States · On-site
Zone Lead (Full-Time) Job Summary: The Zone Lead (ZL) reports to the Zone Manager and supports merchandising in designated zones and maintains an active selling culture by ensuring that all visual aspects are set and uph…
Skills: Visual Merchandising, Task Management, Inventory Control, Team Leadership, Staff Training
El Paso, Texas, United States · On-site
Director of Sales *This is a full-time, in-office opportunity. * About Townsquare Media: Townsquare is a media, entertainment and digital marketing solutions company principally focused on small and mid-sized markets acr…
Skills: Sales Management, Digital Marketing, Broadcast Media Sales, Team Leadership, Revenue Growth Strategy
El Paso, Texas, United States · On-site
$51k/yr
Hiring Immediately! For over 30 years, Sun Loan Company has been a trusted financial resource in over 200 communities, across seven states in the US, and seven locations in Mexico. As a Branch Manager, you’ll maint…
Skills: Office Management, Financial Statement Evaluation, Loan Processing, Collections, Customer Service
El Paso, Texas, United States · On-site
$11/hr–$14/hr
About Us: Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcomin…
Skills: Optical Sales, Patient Care, Eyewear Dispensing, Customer Experience, Store Operations
Albuquerque, New Mexico, United States · Remote OK
We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of m…
Skills: Litigation, Insurance Defense, Trial Advocacy, Legal Research, Case Management
El Paso, Texas, United States · On-site
Company Description El Paso Owned & Operated Job Description JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control…
Skills: Cost Control, Inventory Management, Cash Handling, Customer Relations, Staffing
El Paso, Texas, United States · Remote OK
$63k–$73k/yr
Human Resources Manager Role Mission: The Human Resources Manager is a key member of the Human Resources team, providing support to the Director of Human Resources and school leadership in all operational and strategic H…
Skills: Employee Relations, HR Compliance, Conflict Resolution, Performance Management, Policy Enforcement
El Paso, Texas, United States · On-site
About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-se…
Skills: Warehouse Management, Team Leadership, Inventory Control, Shipping and Receiving, KPI Management
El Paso, Texas, United States · On-site
$22/hr–$26/hr
Role & Responsibilities: Follow work procedures and standards that allow MEC to compete at the highest level of the logistics service providers in the USA. Maintains operational plans to include all business requirements…
Skills: Warehouse Management Systems, TMS, International Freight Management, Process Analysis, Cost Analysis
El Paso, Texas, United States · On-site
$14/hr–$14/hr
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer Service, Leadership, Team Training, Merchandising, Multi-tasking
El Paso, Texas, United States · On-site
Company: US0066 Sysco New Mexico (Division of USA I) Sales Territory: US-TX-El Paso Zip Code: 88063 Travel Percentage: Up to 25% COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco’s actual pay ra…
Skills: B2B Sales, Account Management, Market Trend Analysis, Customer Relationship Management, Prospecting
El Paso, Texas, United States · On-site
$22/hr–$25/hr
Job ID: 291822 Store Name/Number: TX-Sunland Towne Centre (2128) Address:655 Sunland Park Dr., El Paso, TX 79912, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Full Time Position Type: Regul…
Skills: Inventory Management, Visual Merchandising, Team Leadership, Coaching and Development, Order Fulfillment
El Paso, Texas, United States · On-site
Job DetailsJob Location: Skilled Nursing at Edgemere Estates - El Paso, TX 79935Position Type: Full TimeJob Category: Nursing LVN Charge Nurse We are striving to build our LVN/LPN - Licensed Vocational Nurse or Licensed …
Skills: Patient Assessment, Medication Administration, EMR Documentation, Clinical Care Supervision, Care Plan Implementation
El Paso, Texas, United States · Remote OK
Job Summary Under general supervision, manage the relationship with existing accounts. Responsible for managing a book of business for existing accounts and generating revenue on assigned accounts. Serve as the primary i…
Skills: Account Management, Cold Calling, Full-cycle Sales, Sales Forecasting, Customer Relationship Management
El Paso, Texas, United States · On-site
$181k–$241k/yr
Job DetailsLevel: SeniorJob Location: Administration Building - El Paso, TX 79924Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $180,663.62 - $240,884.82 SalaryJob Shift: AnyJob Category: Marketing a…
Skills: Executive Leadership, Strategic Direction, Brand Management, Member Growth, Digital Engagement
El Paso, Texas, United States · On-site
We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination …
Skills: CAPA Management, Root Cause Analysis, FDA Regulations, GMP Standards, Quality Management Systems
El Paso, Texas, United States · On-site
We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination …
Skills: CAPA Management, Root Cause Analysis, FDA Regulations, GMP Standards, Quality Management Systems
El Paso, Texas, United States · On-site
$66k–$99k/yr
Job DetailsJob Location: Kenworthy - El Paso, TX 79924Our Company: At Raiz FCU, we share a passion for knowledge and a pursuit of growth. Grounded in our El Paso heritage, formally Teachers Federal Credit Union, since 19…
Skills: Branch Operations, Staff Leadership, Financial Coaching, Conflict Management, Regulatory Compliance
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Lead end-to-end service delivery operations in a technical, labor-intensive environment to ensure high-quality execution and customer satisfaction. Drive operational performance through workforce strategy, Lean initiatives, and data-driven decision making.
Requires a Bachelor's degree and 8+ years of progressive operations leadership experience in labor-intensive service environments. Must demonstrate expertise in workforce planning, Lean practices, and financial acumen.
Director of Operations – Services Delivery
We are seeking a results-driven Director of Operations to lead service delivery in a technical, labor-intensive operating environment. This role is responsible for translating business strategy into disciplined execution across people, process, technology, and performance. The ideal candidate brings a strong balance of operational leadership, workforce management expertise, Lean and continuous improvement practices, and advanced analytical capability to improve service quality, productivity, cost performance, and customer outcomes.
Key Responsibilities
Required Qualifications
Preferred Qualifications
Core Competencies
Success Measures
Success in this role is measured by consistent service execution, achievement of SLA and KPI targets, improved labor efficiency, reduced errors and rework, stronger employee engagement and retention, effective leadership bench strength, and sustained delivery of Lean and continuous improvement results that enhance customer experience and operational performance.
WHAT WE OFFER
About SPS
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation.
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
To view our privacy policy, click on the link below: Data Privacy Statement
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.
The Power of Possibility
Business models are being redefined. By new technologies, economical shifts and changing expectations for smarter ways of working. That’s where SPS comes in. Headquartered in Switzerland and active in 20+ countries, we help leading enterprises in banking, insurance, and healthcare transform how they work. From technology-driven process outsourcing to smarter workplace solutions. With more than 8,000 employees worldwide, we approach every challenge as an opportunity, bringing passion and innovation to everything we do. Discover how we create impact and turn possibility into reality: www.spsglobal.com.
Offices: Pfingstweidstrasse 60 B, Zürich, 8080, CH · 10 E 40th St, 9th Floor, New York, New York 10016, US · 5 Kew Road, Parkshot House, Richmond, England TW92PR, GB · Am Börstig 5, Bamberg, Bavaria 96052, DE · 60-62 Rue de Wattignies, Paris, Ile-de-France 75012, FR
There are currently 617 open management & leadership positions in El Paso, TX listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Tenet Healthcare, Schneider Electric, Cinemark, Becton, Dickinson and Company, IDEA Public Schools, among others. Browse the listings above to see every active employer.
Yes — 76 of the 617 open management & leadership positions offer remote or hybrid work (33 remote, 43 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
