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Oversee the implementation and operational management of Mobile Health Units (MHUs) across assigned states to ensure high-quality service delivery. Manage donor relationships, financial reporting, and impact measurement frameworks to achieve programme outcomes.
Requires a graduate or postgraduate degree in Public Health, Social Work, or Health Management with 7-10 years of relevant experience in health programmes. Must possess strong skills in project coordination, budget monitoring, and multi-state project oversight.
Position:- Senior Program Manager, Health (Mobile Health Units)
Location: New Delhi
Tenure: 3 years (annual contract, renewable based on
performance and budget availability)
About Organisation
HelpAge India is a secular, not-for-profit
organisation in India, registered under the Societies’ Registration Act of
1860. Set up in 1978, the organisation works for ‘the cause and care of
disadvantaged older persons to improve their quality of life’. It runs
healthcare, agecare, livelihood, disaster response and awareness initiatives
throughout the country & advocates strongly for the elder cause. It became
the first and only Indian organization to be honoured with the ‘UN Population
Award 2020’ for its exemplary work in the field of ageing and population
issues, and earlier in 2014, has been the recipient of ‘Vayoshreshtha
Samman’ by Government of India, as an institution working for senior
citizens. We have been awarded highest CRISIL VO 1A grading for excellence in
operations and high credibility. We have been recognized as a Great Place to
Work.
About the
Role
The
Program Manager – Health will be responsible for managing and overseeing the
implementation of Mobile Health Units (MHUs) and other health initiatives
across assigned states. The role involves project design, operational
oversight, monitoring, donor coordination, and collaboration with state and
head office teams to ensure effective, compliant, and timely programme
delivery.
The
position serves as a critical coordination link between field teams, state
offices, donors, and central functions, ensuring high‑quality service delivery,
strong stakeholder engagement, and achievement of programme outcomes.
Key
Responsibilities:
1.
Project Management & Implementation
· Oversee
the execution of MHU and other health projects across assigned states, ensuring
alignment with organisational goals and donor requirements.
· Ensure
adherence to approved operational guidelines, SOPs, and service delivery
standards.
· Support
state teams in planning, implementation, and day‑to‑day project operations.
· Monitor
programme performance through KPIs, field reports, and budget tracking;
identify risks and address operational challenges proactively.
· Facilitate
smooth communication and approval processes between Field operations, State
Offices and the Head Office.
· Review
project proposals, budgets, MOUs, and agreements prior to submission to senior
management.
· Promote
cross‑state learning, sharing of best practices, and resolution of operational
challenges.
· Develop a
long‑term strategic roadmap for MHUs across assigned states.
2. Donor
and Partner Account Management
· Maintain
regular and proactive communication with donors, sharing updates and addressing
queries.
· Coordinate
donor‑specific narrative and financial reporting and ensure timely submission.
· Monitor
project deliverables and compliance with donor agreements.
· Track
budget utilisation and facilitate timely submission of Utilisation Certificates
(UCs), Fund Request Letters (FRLs), and follow‑on fund releases.
· Ensure
compliance with donor requirements, policies, and annual audits related to MHU
programmes.
· Consolidate
and share monthly performance and financial reports with donors.
· Uphold
high standards of donor servicing and relationship management.
.
3.
Monitoring, Evaluation & Reporting
· Establish
and strengthen impact measurement frameworks to assess outcomes, cost‑effectiveness,
and beneficiary satisfaction.
· Facilitate
internal programme reviews and evaluations to measure impact and identify areas
for improvement.
· Review
and recommend project‑related requests from states, including budget revisions
and new proposals.
· Prepare
and submit periodic progress reports in coordination with state and project
teams.
· Closely
monitor programme activities against approved annual plans and targets.
· Conduct
field visits to assess service quality, implementation effectiveness, and
compliance.
· Ensure
digitisation of assigned MHUs and accurate data collection through prescribed
applications and formats.
4. New Projects, Relationship Management &
State Team Support
· Support
the Resource Mobilisation team in developing new project proposals.
· Collaborate
with Relationship Managers and State Teams in proposal development, budgeting,
and planning.
· Provide
technical and programmatic inputs to enhance proposal quality and budget
efficiency.
· Support
project site selection, need assessments, and implementation planning.
· Assist
with budget reallocations and revisions in response to evolving project needs.
5.Team
Management & Capacity Building
· Develop
and implement a region‑wise training calendar, including induction and
refresher trainings for MHU teams.
· Provide
guidance on programmatic, financial, and finance systems related processes.
· Support
recruitment of MHU staff in coordination with HR and State Teams.
· Contribute
to the development and revision of standard training content, SOPs, and service
delivery protocols.
Qualifications
& Experience
· Graduate or Postgraduate degree in Public Health,
Social Work, Health Management, or a related field.
· 7–10 years of relevant experience in health or
development programmes, preferably with multi‑state project exposure.
· Proven experience in project management, monitoring
and evaluation, reporting, and budget oversight.
Skills and Competencies
· Strong project coordination and stakeholder
management skills
· Budget review and financial monitoring capabilities
· High proficiency in reporting, documentation, and
compliance
· Analytical thinking and problem‑solving abilities
· Excellent communication, teamwork, and coordination
skills
Disclaimer:
The Job Description above is not an exhaustive list of skill, effort, duties,
and responsibilities associated with the position.
HelpAge
India is an Equal Opportunity Employer and considers applicants for all
positions without prejudice to caste, religion or belief, sex, gender identity,
disability or any other characteristics protected by applicable laws.
HelpAge India is committed to creating a dynamic
work environment that values diversity and inclusion, respect and integrity.
For more information, visit www.helpageindia.org . Follow us on Twitter, Facebook, LinkedIn, and
YouTube.
Interested candidates may apply within 15 days of
this advertisement, with a cover /motivation letter, and CV at [email protected]; along with
details of last salary drawn, expected salary, and three professional
referees.
Due to the urgency of the position, interviews may
be scheduled even before the closure of the advertisement. Hence, interested candidates are encouraged
to apply at the earliest. Please note that we will not be able to notify all
applicants. Only shortlisted candidates
will be notified about the interview date.
Let’s create a community where elders can enjoy an active, healthy & dignified life.
HelpAge India is secular, not-for-profit organization registered under the Societies' Registration Act of 1860. We were set up in 1978, and since then have been raising resources to protect the rights of India's elderly and provide relief to them through various interventions. We voice the needs of India's 100 million+ "grey" population, and directly impact the lives of many elders through our services each year. We advocate with national & local government to bring about policy that is beneficial to the elderly. We make society aware of the concerns of the aged and promote better understanding of ageing issues. We help the elderly become aware of their own rights so that they get their due and are able to play an active role in society.
Offices: 14, Delhi, Delhi 110016, IN
There are currently 241 open management & leadership positions in Delhi, India listed on Clera. New openings are added daily as companies post roles.
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