Charlotte, North Carolina, United States · On-site
Job DetailsJob Location: Novel River District - Charlotte, NC 28278Position Type: Full TimeRevised: 3.2026 Summary: The Property Manager oversees daily operations of Arqline’s property asset, driving occupancy, res…
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · Hybrid
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Charlotte, North Carolina, United States · Hybrid
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Charlotte, North Carolina, United States · Hybrid
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · Hybrid
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · Hybrid
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Charlotte, North Carolina, United States · Hybrid
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Charlotte, North Carolina, United States · On-site
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The Community Manager oversees daily property operations, including leasing, financial performance, and resident satisfaction. They are responsible for team leadership, maintenance oversight, and ensuring compliance with company standards and housing laws.
Candidates should have 3–4 years of residential property management experience and proficiency in property management software like Yardi or RealPage. A bachelor's degree in Business or Real Estate is preferred, along with strong knowledge of Fair Housing and disaster preparedness.
Job DetailsJob Location: Novel River District - Charlotte, NC 28278Position Type: Full TimeRevised: 3.2026
The Property Manager oversees daily operations of Arqline’s property asset, driving occupancy, resident satisfaction, and financial performance while maintaining compliance with company standards and legal requirements. This role combines strategic leadership in leasing, budgeting, and team management with hands-on problem-solving for property maintenance and resident relations. Candidates must thrive in fast-paced environments, leverage technology for operational efficiency, and address climate-specific challenges (e.g., storm preparedness, HVAC demands). Success requires balancing in-person community engagement with administrative rigor to achieve revenue goals and uphold Arqline’s reputation for excellence.
Operational & Revenue Management
Maximize revenue through strategic leasing, resident retention, and dynamic pricing (competitive rates, promotions, digital marketing).
Conduct regular property inspections to ensure curb appeal, maintenance compliance, and timely repairs. Monitor HVAC, plumbing, and other infrastructure common in Southeastern climates.
Resolve resident complaints, concerns, and maintenance requests within 24–48 hours to uphold satisfaction and retention.
Leasing & Marketing
Oversee in-person and virtual leasing processes, including digital tours, online applications, and e-signature tools.
Qualify prospects, process applications, and execute leases in compliance with Fair Housing laws and state-specific regulations.
Implement digital marketing strategies (social media, ILS platforms) and resident retention programs (e-newsletters, community apps, events).
Financial & Administrative Oversight
Prepare annual budgets with a focus on expense control in high-humidity environments (e.g., mold prevention, HVAC maintenance).
Utilize RealPage/OneSite, Yardi, or similar software for rent rolls, delinquency reporting, and financial forecasts.
Approve vendor contracts, ensuring cost-effective solutions and compliance with Southeastern weather resilience standards.
Train staff on diversity, equity, and inclusion (DEI) practices, fair leasing protocols, and emergency preparedness (e.g., hurricanes).
Conduct performance reviews, address issues promptly, and foster a collaborative team environment.
Compliance & Safety
Enforce company policies, safety standards, and local/state housing laws.
Lead emergency response efforts for weather-related incidents (floods, storms) and ensure OSHA compliance.
Bachelor’s degree in Business, Real Estate, or related field.
3–4 years of residential property management experience, preferably in the Southeast.
Proficiency in RealPage/OneSite, Yardi, CRM platforms, and MS Office.
Certifications such as CAM/CPM, OSHA-10, or LEED Green Associate (a plus).
Strong knowledge of Fair Housing, ADA, and disaster preparedness protocols.
Lift up to 25 lbs.; inspect units across 4+ flights of stairs.
Walk outdoor properties in heat/humidity; stand/sit for extended periods.
Stand/sit for prolonged periods.
Exposure to Southeastern weather (heat, humidity, storms); indoor/outdoor work required.
Moderate noise (e.g., leasing office, maintenance teams).
Up to 10% travel (site audits, regional meetings, training).
This job description is not all-inclusive and other duties may be assigned.
Qualifications
Arqline is a third party property management platform that connects data, operations, and service into one platform, helping owners run higher-performing communities that deliver better experiences for residents. We build with care and intention, because we believe the strongest results come from pairing good technology with even stronger relationships. Technology is our foundation, but people are our purpose. That same belief shapes our culture. We hire people who care about the future of multifamily living, invest in their growth, and create an environment where doing great work and enjoying where you work aren't mutually exclusive.
Offices: 24 Mercer St, Floor 4, New York , New York 10013, US
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