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$42k–$44k/yr
Full-time
bachelor degree, postgraduate degree
Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Flexible Spending Plans, Employee Assistance Program
Posted 86d ago
~40 hrs/week
Responsibilities
Coordinates housing assignments, appeals, and room changes for upperclassman and graduate students. Serves as a primary point of contact for student inquiries and maintains data accuracy within the StarRez system.
Requirements
Requires a Master's degree in a relevant field or a Bachelor's degree combined with two years of appropriate experience. Must be able to provide official transcripts and pass comprehensive pre-employment screenings.
Full job description
Apply now to join FAU on its race to excellence.
For more information on everything FAU has to offer, please visit www.fau.edu/jobs.
Note: Current FAU employees must apply as an internal applicant by logging into their existing Workday employee account.
Position Summary:
Florida Atlantic University is seeking a Coordinator of Contracts & Assignments – Boca Raton, FL.
Reporting to the Assistant Director of Contracts and Assignments Operations, this role is responsible for coordinating housing assignments for new residential students and special populations. The Coordinator manages assignments, appeals, applications, and room changes for upperclassman and graduate housing, while serving as a key point of contact for students and housing processes such as renewals and room selection. Utilizing strong administrative and problem-solving skills, this position enhances operational efficiency, maintains data accuracy in systems such as StarRez, and delivers responsive, student-centered customer service to support the mission of Housing and Residential Education.
Summary of Responsibilities:
Process assignments, appeals, cancellations, and assignment change requests for East Campus (upperclassman housing) and graduate student housing.
Collaborate with the Assistant Director to serve as a point of contact for housing renewals and room self-selection.
Serve as the main point of contact to track and process upperclassman Housing Appeals.
Process housing applications and assignments for special populations.
Process room changes and room swaps for the East campus and as a backup support for the West campus and Jupiter.
Serve as the primary contact for internship and guest housing. Verify billing and payment receipt.
Provide customer service support for the Central Housing and Residential Education. Office. Respond to Housing emails, phone calls, and in-person queries professionally, efficiently, and in a courteous and approachable manner.
Assist students, prospective students, and family members in solving problems, connecting with resources, and addressing concerns. Respond to issues and concerns with sensitivity, empathy, and care.
Provide information about housing policies, procedures, and availability.
Keep records of customer interactions and transactions, record details of inquiries, comments, and complaints.
Serve as the backup to the Office Manager Specialist as it relates to answering phones and assisting with in-person inquiries as needed.
Ensure confidentiality and accuracy of all student and housing information.
Maintain data integrity of student housing information in StarRez and other confidential data systems.
Maintain the Housing Chatbot responses and monitor weekly reports to update the Chatbot.
Assist with processing the unclaimed mail process at the end of each semester in partnership with the mail vendor.
Assist with Admissions and other University events as needed.
Participate in training and development opportunities to stay current with procedures and policies within Housing and Residential Education and Florida Atlantic.
Attend and participate in staff meetings.
Takes an active interest in identifying and participating in professional development opportunities.
Serve as essential personnel.
Performs other job-related duties as assigned.
FAU Benefits and Perks
If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers:
Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.
State retirement options including tax-deferred annuities and Roth 403(b) plans.
Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).
Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).
Master's degree from an accredited institution in an appropriate area of specialization; or bachelor's degree from an accredited institution in an appropriate area of specialization and two years of appropriate experience required.
Salary:
$42,000.00 - $44,000.00 Annually.
Exempt Administrative, Managerial, Professional (AMP).
College or Department:
Student Affairs
Location:
Boca Raton
Work Days and Hours:
Monday - Friday, 8:00 am - 5:00 pm. Some weekends, as needed
Application Deadline:
2026-06-29
Special Instructions to Applicant:
APPLICATION DOCUMENTS REQUIRED: Resume Cover letter
OFFICIAL SEALED TRANSCRIPTS REQUIRED: Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.
PRE-EMPLOYMENT SCREENINGS REQUIRED: Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.
REQUEST FOR ACCOMMODATIONS: Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at 561-297-3004 or send an email at [email protected]. To contact Human Resources, please call 561-297-3057. For communication assistance call 7-1-1.
Related keywords
StarRezHousing and Residential EducationStudent AffairsHousing AssignmentsHigher EducationData IntegrityCustomer ServiceAcademic HousingAdministrative OperationsStudent Records
About FAU College of Engineering & Computer Science
Opened in 1964, Florida Atlantic University serves more than 30,000 students across seven beautiful campuses in South Florida. Among FAU’s ten colleges is the College of Engineering and Computer Science, home to over 3,000 students, three departments, and an impressive offering of interdisciplinary and professional development programs taught by the college’s world-class faculty.
The FAU College of Engineering and Computer Science is internationally recognized for cutting-edge research and education in Computer Science and Artificial intelligence (AI), Computer Engineering, Electrical Engineering, Bioengineering, Civil, Environmental and Geomatics Engineering, Mechanical Engineering, and Ocean Engineering.
Research conducted by our faculty and their teams exposes our students to technology innovations that push the current state of the art of the disciplines. The College research efforts are supported by the National Science Foundation (NSF), the National Institutes of Health (NIH), the Department of Defense (DOD), the Department of Transportation (DOT), the Department of Education (DOEd), the State of Florida, and Industry.
The FAU College of Engineering and Computer Science offers degrees with a modern twist that bear specializations in national priority areas such as artificial intelligence, cybersecurity, Internet of Things, transportation and supply chain management, and data science. New degree programs include a Master of Science in AI (first in FL), a Master of Science in Data Science and Analytics, and the new Professional Master of Science degree in Computer Science for working professionals.
For more information about the College, please visit eng.fau.edu.
Please note that content shared or posted may be subject to Florida's Public Records Law.
Offices: 777 Glades Road, EE 308, Boca Raton, FL 33431, US · 777 Glades Rd, Boca Raton, FL 33431, US
How many Management & Leadership jobs are open in Boca Raton, FL right now?
There are currently 623 open management & leadership positions in Boca Raton, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Boca Raton, FL?
Companies currently hiring include The Boca Raton, FAU College of Engineering & Computer Science, CDM Smith, ADT Security Services, Baptist Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Boca Raton, FL?
Yes — 145 of the 623 open management & leadership positions offer remote or hybrid work (35 remote, 110 hybrid).
How do I apply for Management & Leadership jobs in Boca Raton, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.