Pleasant Prairie, Wisconsin, United States · On-site
Senior
Company Description Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Heal…
Pleasant Prairie, Wisconsin, United States · On-site
$115k–$125k/yr
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Company Description Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Heal…
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Pleasant Prairie, Wisconsin, United States · On-site
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Wisconsin Rapids, Wisconsin, United States · On-site
Mid level
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Job Summary: The Part-Time Club Manager plays a key leadership role in overseeing the daily operation and success of the Club. This position is responsible for the daily operations of a Boys & Girls Club site with a focu…
Skills: Stakeholder Engagement, Financial Management, Program Implementation, Safety & Risk Management, Data-Driven Decision Making
Job Summary: The Part-Time Club Manager plays a key leadership role in overseeing the daily operation and success of the Club. This position is responsible for the daily operations of a Boys & Girls Club site with a focu…
Skills: Stakeholder Engagement, Financial Management, Program Implementation, Safety & Risk Management, Data-Driven Decision Making
Job Summary: The Part-Time Club Manager plays a key leadership role in overseeing the daily operation and success of the Club. This position is responsible for the daily operations of a Boys & Girls Club site with a focu…
Skills: Stakeholder Engagement, Financial Management, Program Implementation, Safety & Risk Management, Data-Driven Decision Making
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Full-time
bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Pay, 401(k) With Company Matching
Posted 16d ago
~40 hrs/week
Responsibilities
Oversee a client support team to meet and exceed Service Level Agreements while maintaining strong relationships with key clients and internal stakeholders. Drive strategic account growth, manage operational reporting, and implement process improvements to enhance service quality.
Requirements
Requires a Bachelor's degree in Business, Supply Chain, or a related field and at least 7 years of account management experience with global clients. Candidates must demonstrate strong leadership skills and the ability to manage SLAs and operational performance metrics.
Full job description
Company Description
Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.
You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.
Job Description
As a Senior Account Manager at Arvato, you will play a critical role in ensuring client satisfaction by overseeing a team responsible for meeting and exceeding Service Level Agreements (SLAs). You will manage the daily operations of your team, ensuring they have the resources necessary to succeed, while also maintaining strong relations with key clients and internal stakeholders.
Lead, hire, train, and develop a team of Client support functions, ensuring high performance through motivation, recognition, and coaching.
Act as the primary liaison between clients and internal teams, aligning operational output with client expectations to meet or exceed SLAs.
Drive strategic account management by developing and executing client-focused initiatives that enhance service delivery and customer satisfaction.
Oversee operational reporting, including data gathering for invoicing, forecasting monthly volumes, and tracking key performance metrics.
Build and maintain strong cross-functional relationships with decision-makers across various departments to ensure alignment on client needs and business objectives.
Review and manage Customer Statements of Work (SOWs), monitor daily activities, and evaluate weekly scorecards to track and improve performance.
Identify and implement process improvements to enhance efficiency, service quality, and overall account performance.
Manage the global locations, ensuring regular communication and updates, new processes, and client expectations.
Seek out business opportunities to support growth across locations & services
Ensure compliance with all company safety and hygiene regulations.
Adhere to and uphold the 5S Program and company guidelines.
Qualifications
Bachelor’s degree in Business, Supply Chain, or a related field, or equivalent work experience.
Minimum 7+ years of account management experience, with a focus on global clients and strategic customer relationships.
Proven ability to work in a fast-paced, problem-solving environment.
Strong leadership skills with experience managing and developing high-performing teams.
Exceptional communication, negotiation, and relationship-building skills.
Ability to analyze data, establish priorities, and make strategic decisions.
Experience in managing SLAs, contracts, and operational performance metrics.
Preferred Qualifications:
Experience in Supply Chain, Logistics, or Manufacturing environments.
Advanced Excel skills, including data analysis and reporting.
Working knowledge of SAP or other ERP systems.
Strong analytical mindset with the ability to identify trends and drive continuous improvement initiatives.
Additional Information
Medical, Dental, Vision, Life Insurance, and Disability Pay.
401(k) with company matching up to 6%.
Paid Time Off, including paid holidays.
Flexible Spending Accounts.
Voluntary benefits such as legal and financial assistance, pet insurance, and more.
Employee Assistance Program.
Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
Commuter benefits.
Employee engagement activities.
Disclosure requirements pertaining to the collection of your personal data:
Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.
The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.
You can contact the company’s Data Protection Officer at the above-mentioned postal address.
Further information on data protection and your rights can be found here.
We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.
We are Arvato Systems - and we live digitalization. As an international IT specialist, we support companies on their journey into the digital future - with expertise and real team spirit. Whether cloud, IT operations, or process integration: together with our customers, we develop innovative solutions that make a difference. What makes us special? Our in-depth understanding of the industry, strong technical expertise, and clear focus on our customers' needs. We listen, think, and act with foresight - always to make the digital world simpler, more efficient, and more secure. As part of Bertelsmann, we stand on the solid foundation of a German global corporation - and are building the digital world of tomorrow together with strong partners such as AWS, Google, Microsoft, and SAP.
Follow us to learn more about digital transformation - and how we can shape it together.
Offices: Reinhard-Mohn Straße 18, Gütersloh, Nordrhein-Westfalen 33333, DE · Rheinstraße 99, Baden-Baden, Baden-Württemberg 76532, DE · Uhlandstraße 30, c/o RTL Audio Center Berlin GmbH Arvato Systems GmbH, Berlin, BE 10719, DE · Semerteichstraße 50-66, Dortmund, 44141, DE · Brook 1, Hamburg, Hamburg 20457, DE
Digital TransformationCloudIT SolutionsAWSGoogle Cloud PlatformMicrosoftSAPHealthcarePharmaManufacturing
How much do Management & Leadership jobs in Wisconsin pay?
Based on 2161 listings with disclosed salaries, most management & leadership jobs in Wisconsin pay between $60k–$147k per year. Individual offers vary with seniority, company size, and specialization.
How many Management & Leadership jobs are open in Wisconsin right now?
There are currently 10,172 open management & leadership positions in Wisconsin listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Wisconsin?
Companies currently hiring include Domino's, Kwik Trip, Inc., Marcus Corporation, Kroger, Universities of Wisconsin, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Wisconsin?
Yes — 1548 of the 10172 open management & leadership positions offer remote or hybrid work (427 remote, 1121 hybrid).
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