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Full-time
bachelor degree
Discounts On Electrolux Products And Services, Family-friendly Benefits, Insurance Policy Plan, Learning Opportunities, Flexible Career Path
Posted 21d ago
~40 hrs/week
Responsibilities
The role focuses on supporting the growth of the aftermarket business through effective order management and data analysis. It involves managing customer operational activities and collaborating with cross-functional teams to improve business performance and customer experience.
Requirements
A bachelor's degree and at least 4 years of experience in sales operations, customer support, or business operations are required. Proficiency in ERP systems and Microsoft Excel is essential for analyzing data and driving business decisions.
Full job description
Job Description
Join us to create change and have an impact in homes around the world.
At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.
Where you’ll be:
This position will be based in the Charlotte, NC HQ; hybrid work policy model.
All About the Role:
As a Senior Sales Support Specialist, Consumer Direct Interaction, you will play a key role in supporting the growth and operational excellence of Electrolux's aftermarket business. This position serves as a trusted partner to customers and cross-functional teams, ensuring a seamless customer experience while driving business performance through effective order management, data analysis, and process improvement initiatives. The role is responsible for managing customer operational activities, maintaining data integrity, and delivering insights that support strategic decision-making across the Consumer Direct Interaction portfolio. Success in this position requires strong analytical skills, a customer-first mindset, intellectual curiosity, adaptability, collaboration, and the ability to solve complex business challenges in a fast-paced environment.
Key Responsibilities:
Execute customer orders and requests accurately and efficiently to support a seamless customer experience.
Monitor customer operational performance against compliance requirements, analyze trends, identify root causes, and implement corrective actions to reduce penalties and improve service levels.
Maintain and manage customer data within ERP systems to ensure data accuracy and effective order fulfillment.
Partner with Finance and Accounts Receivable teams to manage customer credit lines, resolve credit issues, and support effective cash flow management.
Analyze customer and operational data to identify opportunities for business growth, process optimization, and performance improvement.
Lead and support operational and analytical activities for assigned customer accounts and business initiatives.
Collaborate with cross-functional teams, including Sales, Operations, Marketing, Product Management, Service, Finance, IT, Legal, and Compliance, to achieve business objectives.
Develop and implement solutions to operational challenges that improve efficiency, customer satisfaction, and business results.
Minimum Qualifications
Bachelor’s degree required
4+ years of experience in Sales Operations, Customer Support, Customer Service, or a related business operations role.
Experience analyzing data, developing reports, and using insights to drive business decisions and customer performance improvements.
Proficiency with ERP systems and Microsoft Excel; experience working with customer and operational data preferred.
Ability to manage multiple priorities in a fast-paced environment; occasional travel may be required.
Benefits highlights:
Discounts on our award-winning Electrolux products and services
Family-friendly benefits
Insurance policy plan
Extensive learning opportunities and flexible career path
Please be advised that we are unable to offer visa sponsorship for this position at this time.
Electrolux Consumer Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through [email protected]. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
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Related keywords
ERPMicrosoft ExcelSales OperationsCustomer Direct InteractionAftermarket BusinessOrder FulfillmentData IntegrityCash Flow ManagementComplianceRoot Cause AnalysisConsumer ElectronicsSupply ChainBusiness Optimization
We create sustainable solutions through our group of leading home appliance brands incl. Electrolux, AEG and Frigidaire.
Industry
Manufacturing
Company size
10,001+ employees
Founded
1919
Headquarters
Stockholm
LinkedIn followers
795,886
Total funding
$942M
Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our group of leading appliance brands, including Electrolux, AEG and Frigidaire, we sell household products in around 120 markets. In 2025 Electrolux Group had sales of SEK 131 billion and employed approximately 39,000 people around the world. For more information go to www.electroluxgroup.com
Comment moderation guidelines:
We welcome open, respectful and constructive conversation on this page. At Electrolux Group, our values of respect, dignity and courtesy guide how we engage online, and we ask that all contributions align with these principles and LinkedIn’s Community Guidelines and User Agreement.
To ensure a safe and inclusive environment, we reserve the right to remove comments that are abusive, offensive, disruptive, misleading or false, repetitive or off-topic. We may also block or report users who repeatedly violate these guidelines.
Please note that comments posted here do not necessarily reflect the views of Electrolux Group.
Offices: Electrolux - Stockholm, Stockholm, SE-10545, SE · 10200 David Taylor Dr, Charlotte, NC 28262, US · 2 Rue Jules Valles, Marly, Hauts-de-France 59770, FR · Viale Treviso, Pordenone, Fr.V.G. 33170, IT · Via Foresto Est, 16, Santa Lucia di Piave, Ven. 31025, IT
Based on 821 listings with disclosed salaries, most logistics jobs in North Carolina pay between $54k–$135k per year. Individual offers vary with seniority, company size, and specialization.
How many Logistics jobs are open in North Carolina right now?
There are currently 10,222 open logistics positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in North Carolina?
Companies currently hiring include Domino's, Lowe's Companies, Inc., Advance Auto Parts, Dollar Tree Stores, O'Reilly Auto Parts, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in North Carolina?
Yes — 372 of the 10222 open logistics positions offer remote or hybrid work (107 remote, 265 hybrid).
How do I apply for Logistics jobs in North Carolina?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.