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Full-time
bachelor degree
Health Insurance, Prescription Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance
Posted 27d ago
~40 hrs/week
Responsibilities
Manage customer relationships and operational excellence through proactive management and issue resolution. Coordinate with maintenance, sales, and asset management teams to optimize vehicle utilization and running costs.
Requirements
A Bachelor's degree is required, along with strong PC skills and a basic understanding of business finance. Candidates must be willing to relocate within the business unit upon completion of the 18-month training program.
Full job description
Job Seekers can review the Job Applicant Privacy Policy by clicking here.
Job Description:
At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY. As a Customer Service Coordinator, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we’ve been in the game since 1933!
Shop Location: Rock Island, IL
Shift: 2nd shift: 12:00pm - 8:30pm
Schedule: Monday - Friday
Salary – Paid Weekly
Bachelor’s Degree Required
The Operations Management Trainee (OMT) is an 18 month structured and comprehensive training program to develop leadership and operational knowledge. The position involves working collaboratively with different teams to gain insights into the business, processes and strategies to align with customer retention, all facets of operational excellence and metrics. This position will give you a chance to utilize your problem solving abilities to help make good business decisions for the company. With support, mentorship and training from your managers and fellow team members, along with your willingness to relocate, you will be prepared to take the next step in a successful career. This is an amazing opportunity for a recent college graduate to start their career with a successful and stable company.
In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options, and performance-based annual cost of living increases, we are proud to offer:
Comprehensive training and the ability to continue your professional development
Regional and local Ryder resources to help guide and support
The stability and peace of mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.
12 weeks of paid maternity leave.
Additional day of Paid Time Off (PTO) for Military Veterans.
Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
Partner with Sales staff on customer calls for new business and increased customer satisfaction.
Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.
Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.
Additional Responsibilities
Relocation within the business unit at the conclusion of the training program is required.
Performs other duties as assigned.
Skills and Abilities
Detail oriented with excellent follow-up practices, Required.
Strong verbal and written communication skills , Required.
Instills commitment to organizational goals , Required.
Capable of multi-tasking, highly organized, with excellent time management skills Able to prioritize work, Required.
Flexibility to operate and self-driven to excel in a fast-paced environment , Required.
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). , Required.
Ability to work independently and as a member of a team, Required.
Qualifications
Bachelor's Degree, Required.
1 year or more in customer service with issues resolution experience, Preferred.
Strong PC knowledge/skills to include spreadsheet and word processing software packages Advanced, Required.
Basic understanding of Business Finance, controls and metrics Beginner, Required.
#LI-post #INDexempt #FB
#LI-JJ
Job Category
Operations and Support
Our Culture & Commitment:
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Salaried
Minimum Pay Range:
55,000
Maximum Pay Range:
55,000
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here.
Transportation, Logistics, Supply Chain and Storage
Company size
10,001+ employees
Headquarters
Miami, FL
LinkedIn followers
46,881
Ryder is a FORTUNE 500® commercial fleet management, dedicated transportation, and supply chain solutions company. Ryder’s stock (NYSE:R) is a component of the Dow Jones Transportation Average and the Standard & Poor’s 500 Index. Ryder has been named among FORTUNE’s World’s Most Admired Companies, and has been recognized for its industry-leading practices in third-party logistics, environmentally-friendly fleet and supply chain solutions, and world-class safety and security programs. The Company is a proud member of the American Red Cross Disaster Responder Program, supporting national and local disaster preparedness and response efforts. For more information, visit www.ryder.com, and follow us on our Online Newsroom, Facebook, Twitter, Google+, and YouTube.
Offices: 11690 Northwest 105th Street, Miami, FL 33178, US · 13599 Park Vista Blvd, Fort Worth, TX 76177, US · 39550 W 13 Mile Road, Novi, MI 48377, US · 6000 Windward Pkwy, #2370, Alpharetta, GA 30005, US
Based on 2426 listings with disclosed salaries, most logistics jobs in Illinois pay between $60k–$133k per year. Individual offers vary with seniority, company size, and specialization.
How many Logistics jobs are open in Illinois right now?
There are currently 12,358 open logistics positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Illinois?
Companies currently hiring include Domino's, Dollar Tree Stores, O'Reilly Auto Parts, RJW Logistics Group, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Illinois?
Yes — 775 of the 12358 open logistics positions offer remote or hybrid work (171 remote, 604 hybrid).
How do I apply for Logistics jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.