Sydney, New South Wales, Australia · Hybrid
EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience…
Skills: Life Insurance Claims, Superannuation Claims, TPD Claims, Income Protection, Terminal Illness Claims
Sydney, New South Wales, Australia · Hybrid
ASX: Powering Australia's financial markets Why join the ASX? When you join ASX, you’re joining a company with a strong purpose – to power a stronger economic future by enabling a fair and dynamic marketplace for all. In…
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Sydney, New South Wales, Australia · On-site
We’re BDO, a global professional services firm connected to local markets. Our people work together to provide specialist expertise, helping businesses achieve their goals. We inspire others, to go further. We create tog…
Skills: Tax Due Diligence, Transaction Structuring, Fund Structuring, M&A Advisory, Project Management
Sydney, New South Wales, Australia · Hybrid
$133k–$147k/yr
Senior Investigation Officer x 2 2x Temporary Full Time positions available (up to 12 months) Clerk Grade 9/10 Package up to $166,549 pa. Package includes salary range ($133,348 pa to $146,945 pa), plus employer's contri…
Skills: Case Management, Workplace Investigations, Disciplinary Matters, Grievance Handling, Internal Reviews
Sydney, New South Wales, Australia · Hybrid
The role Our market leading Commercial Litigation practice has an exciting opportunity for a Lawyer to join the Sydney team in a full time capacity. You will join a high-performing and collaborative team with partners Ro…
Skills: Commercial Litigation, Class Actions, Regulatory Investigations, Drafting Correspondence, Preparing Advices
Sydney, New South Wales, Australia · Hybrid
Job Description: Why join DXC Technology? DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software plat…
Skills: Workers' Compensation Case Management, Medical Care Coordination, Return-to-Work Programs, Regulatory Compliance, Microsoft Office Suite
Sydney, New South Wales, Australia · Hybrid
Job Description: Why Join DXC Tecnology? DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platf…
Skills: Workers' Compensation Case Management, Knowledge of Workers' Compensation Laws, Communication Skills, Interpersonal Skills, Case Prioritization
Sydney, New South Wales, Australia · Hybrid
ASX: Powering Australia's financial markets Why join the ASX? When you join ASX, you’re joining a company with a strong purpose – to power a stronger economic future by enabling a fair and dynamic marketplace for all. In…
Skills: Risk Identification, Compliance Assessment, Control Testing, Incident Management, Issue Management
Sydney, New South Wales, Australia · On-site
If you also believe that everyone should be able to achieve their financial potential, then you’ll love contributing to CMC Markets’ company vision of providing the ultimate trading experience. Seize the opportunity to p…
Skills: Attention To Detail, KYC Compliance, AML Regulatory Requirements, Workflow Management, Client Onboarding
Sydney, New South Wales, Australia · On-site
$127k–$143k/yr
One of Australia’s leading research & teaching universities Vibrant campus life with a strong sense of community & inclusion Enjoy a career that makes a difference by collaborating & learning from the best At UNSW, we pr…
Skills: Project Management, Compliance Management, Governance, Process Improvement, Stakeholder Engagement
Sydney, New South Wales, Australia · Hybrid
Advisor Regulatory Education Clerk Grade: 7/8 Employment Type: 2 x Ongoing, Full-Time Hybrid work arrangements, Sydney – McKell Building. Office attendance required 2 – 3 days per week. This role sits within the NSW Fair…
Skills: Project Coordination, Stakeholder Engagement, Regulatory Education, Communication Materials Development, Analytical Skills
Sydney, New South Wales, Australia · Hybrid
Company Description Supporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholders Closing date: 3rd August 2026 Please note Rest does not accept …
Skills: Legal Advice, Regulatory Compliance, Superannuation Law, Drafting, Stakeholder Management
Sydney, New South Wales, Australia · Hybrid
Company Description Supporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholders Closing date: 3rd August 2026 Please note Rest does not accept …
Skills: Legal Advice, Regulatory Compliance, Superannuation Law, Drafting, Stakeholder Management
Sydney, New South Wales, Australia · On-site
Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a …
Skills: Legal Advice, Regulatory Compliance, Investment Management, Contract Negotiation, Stakeholder Management
AxiomSydney, New South Wales, Australia · Remote OK
Axiom is seeking an experienced Senior Legal Counsel, Commercial Operations to support a leading hyperscale data centre company on a long-term secondment. This role will partner closely with operations, technology and co…
Skills: Commercial Contracting, Legal Advice, Procurement, Privacy Law, Cybersecurity Law
Sydney, New South Wales, Australia · Hybrid
Sydney CBD | Hybrid Working Lead a high-performing team. Partner with key clients. Shape the future of Trustee Services. MUFG Pension & Market Services is seeking an experienced financial services leader to join our Trus…
Skills: People Leadership, Client Relationship Management, Operational Excellence, Governance, Compliance
Sydney, New South Wales, Australia · Hybrid
Please do not apply if you are not fully eligible to work in Australia. CTI doesn't offer any Sponsorship. What you’ll do: Assist/Advise project teams on all regulatory requirements for clinical studies Perform com…
Skills: Regulatory Affairs, Clinical Study Start Up, Compliance Assessment, IRB/EC Submissions, Document Quality Review
Sydney, New South Wales, Australia · Hybrid
Create your best future and join Westpac as a Senior Manager, BT Compliance What’s the role? As Senior Manager, BT Compliance, you'll play a key role in helping BT Financial Group (Westpac’s wealth management division), …
Skills: Compliance Oversight, Risk Management, Stakeholder Engagement, Regulatory Interpretation, Financial Services Regulation
Sydney, New South Wales, Australia · Hybrid
Role purpose The Team Leader & Project Manager, Treasury Services is responsible for the planning and control of the workloads and resources for the team on a daily basis to ensure resources are effectively allocated to …
Skills: Project Management, People Leadership, Treasury Services, Bank Reconciliations, Financial Analysis
Sydney, New South Wales, Australia · Hybrid
Company Description Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia’s original and #1 digital mortgage brand - and t…
Skills: Lending Compliance, Regulatory Compliance, Risk Management, Stakeholder Management, Governance Frameworks
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Drive technical excellence across Superannuation and Life Insurance claims by providing expert guidance to Case Managers and Team Leaders. Focus on coaching teams, implementing continuous improvement initiatives, and ensuring compliance with legislation and policy.
Requires demonstrated experience in Life and Superannuation claims, specifically TPD, Income Protection, and Terminal Illness. Candidates must possess strong coaching skills, stakeholder management abilities, and a deep understanding of claims best practices.
EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
As part of our diverse team based in QLD, NSW or VIC, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
As a Technical Specialist, you'll be responsible for driving technical excellence across our Superannuation and Life Insurance claims team. You'll partner closely with Case Managers, Team Leaders and our insurer partners, providing expert guidance on Group Life Insurance claims, including TPD, Income Protection and Terminal Illness claims.
Through coaching, quality support and continuous improvement initiatives, you'll help ensure the highest standards of claims management and customer service are consistently achieved.
This is a permanent full-time opportunity and can be based in NSW, QLD or VIC, with flexibility to work from home 3 days per week following training.
Provide technical guidance and support to Case Managers across Group Life Insurance claims (TPD, Income Protection and Terminal Illness).
Coach and mentor claims teams to build technical capability and promote best practice claims management.
Partner with Team Leaders and insurer stakeholders to ensure consistent, high-quality claims outcomes.
Identify continuous improvement opportunities and implement initiatives to enhance claims processes and customer experience.
Support claims reviews, quality assurance activities and technical discussions to maintain compliance with legislation, policy and business requirements.
Contribute to achieving team performance, quality and customer service targets through expert technical leadership.
Demonstrated experience in Life Insurance and/or Superannuation claims, with strong technical knowledge of TPD, Income Protection and Terminal Illness claims.
Experience coaching, mentoring or providing technical support within a claims environment.
Strong understanding of relevant legislation, policy interpretation and claims best practice.
Excellent stakeholder management skills, with the ability to collaborate effectively across teams and with external partners.
Strong written and verbal communication skills, with the ability to explain complex technical concepts clearly.
A continuous improvement mindset with the ability to identify opportunities to enhance processes and team capability.
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.
At EML we take great pride in helping people get their lives back after a workplace injury. Since our foundation in 1910 the EML Group have maintained a singular vision; to dedicate our services to improving work health and safety for the benefit of our members, workers and the broader community which we support. Today, we have over 4,000 specialists working in partnership with businesses, injured workers and government schemes across Australia, helping to make a difference. We are Australia’s largest provider of claims management services for self-insurers and focus on providing tailored injury prevention and return to work support. We have helped well over 350,000 injured workers get their lives back.
Offices: Level 3, 345 George St, Sydney, NSW 2000, AU · Adelaide, SA 5000, AU · Melbourne, VIC 3000, AU · Canberra, NSW 2601, AU · Parramatta, New South Wales 2150, AU
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