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Full-time
bachelor degree, postgraduate degree, professional certificate
Health insurance, Dental plan, 401k plan, Life insurance, Accidental death and dismemberment coverage, Short-term disability
Posted 7h ago
~40 hrs/week
Responsibilities
The Senior People Business Partner serves as a trusted advisor to leadership, providing data-driven insights to improve organizational effectiveness and business outcomes. This role manages complex employee relations, labor relations, and union-related matters while ensuring compliance with employment laws across North America.
Requirements
The position requires at least 15 years of HR experience, including significant expertise in unionized settings and labor relations. A bachelor's degree is mandatory, while a master's degree and professional HR certifications are preferred.
Full job description
Join our Team
Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.
About this opportunity
Ericsson is seeking a Senior People Business Partner to join the People team for Cloud Software & Services (CSS) Americas, based in Plano, TX. Reporting to the Head of People, CSS Americas, this experienced role focuses on field service and industrial relations, union-related matters, employment law compliance across North America, and core People Business Partner responsibilities. Your work will directly influence organizational effectiveness and business outcomes in a fast-paced, collaborative environment.
What you will do
Serve as a trusted advisor to people leaders, providing consultation, coaching, guidance, and data-driven insights to improve organizational effectiveness and results
Align people strategy with business priorities by helping leaders build capabilities, behaviors, structures, and processes that drive performance
Advise on employee relations, union matters, employment law compliance, performance management, and employee life cycle processes, ensuring consistent and compliant application of policies and collective bargaining agreements
Proactively manage complex employee matters, labor relations, workplace investigations, and employment-related risks through clear guidelines and fair, documented resolutions
Collaborate across the People function — including Total Rewards, Talent Management, Talent Acquisition, and Learning & Development — to deliver integrated solutions
Support collective bargaining readiness by partnering with Legal, Operations, Finance, and People partners on planning and negotiation preparation
Support high-volume recruiting plans, off-site recruiting events, leadership meetings, and university job fairs as needed
Use AI-enabled tools and people analytics to streamline work, improve decisions, identify trends, and enhance the impact of People-related solutions
Travel approximately 25–30% across North America (US and Canada) for union bargaining, leadership meetings, regional office visits, and recruiting events
The skills you bring
Preferably 15+ years of HR experience; Bachelor’s degree in Human Resources, Business, or related field required; Master’s degree and PHR or equivalent certification preferred
Seasoned HR Business Partner experience with increasing scope, ideally in a matrixed, geographically dispersed, or high-volume environment
Required experience in unionized settings, including advising on union matters, applying collective bargaining agreements, and managing labor relations; negotiation experience preferred
Strong knowledge of HR practices, employment laws, and policies; Canadian employment law experience preferred
Proven ability to act as a trusted advisor on people, organizational, employee relations, and compliance matters
Excellent communication, influencing, coaching, consulting, and facilitation skills
Strategic and critical thinking with the ability to connect business challenges to people strategy and workforce planning
Analytical, metrics-driven approach with a proactive mindset for problem-solving and process improvement
AI-agile mindset, with experience adopting AI tools and emerging technologies to improve productivity and generate insights
Ability to prioritize, manage multiple responsibilities, and remain composed in a fast-paced, ambiguous environment
Bilingual (French and English) experience preferred
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano (Country/ City)
Job details: People Business Partner
Compensation and Benefits at Ericsson At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.
Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson’s full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.
Your Time Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.
Related keywords
Human ResourcesPeople Business PartnerLabor RelationsUnionized settingsCollective bargainingEmployment lawPerformance managementOrganizational effectivenessWorkplace investigationsPeople analyticsAI toolsStrategic planningWorkforce planningMatrixed environmentRecruitingTalent management
We’re leading the next wave of mobile with 5G, AI, cloud, and network APIs, creating an open network ecosystem.
Industry
Telecommunications
Company size
10,001+ employees
Founded
1876
Headquarters
Kista, Stockholm
LinkedIn followers
2,357,869
Total funding
$1.8B
The future of mobile isn’t on the horizon, it’s happening now. At Ericsson, we’re building the foundation for an open network ecosystem where industries, developers, and enterprises thrive.
The convergence of 5G, AI, cloud, and network APIs isn’t just a technological shift; it’s a transformation that is redefining industries and enhancing everyday life. Open, programmable networks are enabling real-time innovation and unlocking new business models across the globe.
Imagine a world where developers can dynamically access network capabilities on demand, where enterprises don’t just use connectivity but shape it. This isn’t a distant vision, it’s the ecosystem we’re creating today.
Collaboration fuels everything we do. By working across industries, we’re designing a future where connectivity isn’t just seamless. It’s intelligent, programmable, and transformative.
The shift is happening. Are you part of it?
Offices: Torshamnsgatan 21, Kista, Stockholm, SE · 818 Bourke St, Melbourne, VIC 3008, AU · NH-24, Noida, Uttar Pradesh 201309, IN · Hirsalantie 11, Kirkkonummi, Southern Finland 02420, FI · 349 Terry Fox Dr, Ottawa, ON K2K 2V6, CA
5GInternet of ThingsMobile broadbandCommunication servicesManaged servicesFixed broadbandLTE3G4GOSS
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