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Role Title : Head of ERM; Risk Management Framework and Behaviours

Role purpose

Global Enterprise Risk Management (ERM) is a sub function of Group Risk and Compliance. Its purpose is to make sure HSBC is equipped with a coherent Risk Management Framework, Risk Taxonomy and the tools to enable it to understand and operate within its Global Risk Appetite and effectively manage its overall risk position. It seeks to strengthen the risk culture across the organisation through driving consistent risk management practices across our businesses and functions at global, regional and market level. ERM achieves this through robust oversight and stewardship of the end-to-end processes, risks, and controls ensuring it complies with risk, business and regulatory priorities. Enabling the bank to grow safely, be forward looking, and meet its strategic objectives.

The role holder will be the primary point of accountability for Risk Management Framework (RMF) and management of all aspects of Risk Culture and Behaviours.

Accountabilities for Business, Customers and Stakeholders

Risk Management Framework

• Continuously enhance design to incorporate industry best practices, ensure alignment with peers’ Risk Management Framework’s and regulatory expectations.
• Engage with key stakeholders in HSBC, including across Businesses & Infrastructure, relevant Programme Managers and 1st 2nd and 3rd line stakeholders on proposed / agreed Risk Management Framework design changes and implementation.
• This also includes management of enhancements and implementation of changes to sub-Risk frameworks and policy & procedure guidance globally.
• Define and maintain a consistent understanding of roles and responsibilities across the First and Second Lines of Defence and across the primary lines of business. 
• Maintain oversight of the prioritisation of delivery of enhancements across Risk and the 1LOD.

Global Risk Appetite

• Own the Risk Appetite Framework and associated training, ensuring it aligns to strategic direction.
• Implement effective processes & systems supporting the Risk Appetite framework.
• Provision of advice and support to business, the Regional Chief Risk/ Risk and Compliance Officers, regional and business Risk Appetite and Framework teams and other stakeholders regarding policy and change that impact HSBC’s Risk Appetite.
• Management of enhancements and implementation of changes to Risk Appetite globally.

Risk insights

• Provide risk insights and analysis to senior executive and non-executive risk committees (GRMM, GRC, Board).
• Prepare the Risk related disclosures for external reporting.
• Oversight of and enhancements to the Risk Map process.
• Stay abreast of external developments in global regulation, market trends and competitor activity to ensure that HSBC effectively scans the risk horizon.
• Provides oversight of regulatory engagement across Enterprise Risk Management globally, ensuring effective and timely management of issues and read across (as appropriate). 
• Responsible for overseeing approach to Regulatory Reporting Risk.
• Prepare materials for and support the Risk Strategy forum.

Operational Risk Reporting

• Management of tracking and reporting of Operational Risk losses, including production of regulatory returns
• Production of Operational Risk section for ICAAP
• Management of Operational Risk stress testing

Behaviours & Culture

• Manage all aspects of the Risk Behaviours and Culture, including Material Risk Taker processes, Risk Executive Scorecards etc. ensuring that standards and methodologies are appropriately set and adhered to across the organisation, and oversee execution where appropriate.
• Support Global Performance and Reward team in preparation of renumeration governance ensuring alignment with the framework and guidance documents, including sensitivity and timeliness changes, co-ordination of stakeholder interactions and management of outcomes i.e. consequence management recommendations.

Leadership & Teamwork 

• Represent ERM to Businesses, and Infrastructure Executive Management and Board members.
• Provide a forward-looking agenda, including horizon scanning, for emerging risks and challenges that ERM and the Bank may face.
• Provide robust oversight, formal input, challenge, and guidance to first-line risk and control owners across entities and countries within the Group enabling business growth and innovation while maintaining risk within appetite.
• Communicate across technical, business, and strategic levels to ensure that stakeholders understand how their delivery is aligned with the Bank and ERMs strategic goals.
• Lead global teams, including the day-to-day management of your direct and indirect team members, driving positive Risk culture behaviours including, supporting, guiding and mentoring all colleagues working as part of global virtual teams.
• Support the recruitment and retention of colleagues, including succession planning, talent management and performance management, ensuring continuously driving improvement in employee engagement, diversity and inclusion.
• Build effective relationships with local Regulators to keep abreast of trends in the management of risk, supporting efforts to drive HSBC’s position in this context and ensure HSBC’s views are considered in consultations and other rule-making processes.
• Lead on the relevant Transformation Programmes within the Group by proactively engaging and assisting in the identification and mitigation of risk. This includes early intervention in new designs to ensure Risk is considered from the beginning.
• Partner with other oversight functions and Internal / External Audit to ensure a holistic view of risk profile. Including leading on the delivery and closure of Audit points and Management Self-Identified Issues.
• Own the alignment and embedding of relevant services delivered by the service catalogue ensuring consistent implementation across entities, countries and markets, as appropriate.
• Effectively communicate with large number of internal (first line, senior management, audit) and external (external auditors, regulators) stakeholders on risk identification, governance, and management.
• Improve efficiencies through standardisation under the global framework, including maintaining cost and headcount discipline.

Functional Knowledge

Knowledge and Experience:

• Experience in risk management at a Globally Significant Financial Institution (GSFI).
• Understands the Risk landscape of HSBC Group and its commercial context and strategic ambitions and the importance of the maintenance and management of key frameworks.
• Very strong knowledge of the relevant regulatory landscape and ability to assess the impact of proposed changes in regulatory rules to the bank, especially those that will require changes to the Frameworks and impacts the Risk appetite.
• Well versed in regulations and best practise related to Culture and Behaviour.
• Extensive knowledge of a financial institutions business model, products and key risk drivers and a demonstrated ability to effectively balance risk management, regulatory expectations, and commercial pragmatism.
• A deep understanding and technical expertise of developing, embedding and maintaining key Risk Frameworks, including how this risk can be identified, assessed, monitored and controlled and mitigated where relevant.
• Ability to lead and promote a strong risk control culture and develops communication strategies to improve risk awareness.
• Significant experience of establishing and maintaining external relationships ideally with regulators.
• Proven ability to develop strong networks with key stakeholders at all points in a matrix structure, creating an ability to execute task at hand with minimum conflict.
• Leading a multi-locational team of professionals.
• Providing expert advice and robust challenge by delivering risk management policies and managing risks and controls.

Skills:

• Ability to present complex technical concepts and results to non-technical audiences in a persuasive and compelling manner.
• Team-oriented mentality combined with ability to complete tasks independently to a high-quality standard.
• A change agent who challenges the status quo diplomatically, constructively and positively in order to lead relevant strategies that enable safe growth of HSBC.

Qualifications:

• Relevant data qualifications/certificates and/or experience.
• A BA or BS University Degree, advanced degrees preferable, (e.g. MBA, MSc, PhD)

Leadership Capabilities:

• Navigating: understand and translate strategy into own Function, aligning directions accordingly.
• Aspiring: be ambitious about providing the highest standards of delivery and embedding the culture in the business.
• Driving: set stretching goals for self and business delivering them with courage and tenacity.
• Mobilising: authentically engage with team, colleagues and business partners to deliver at pace.
• Sustaining: make considered decisions that protect and enhance HSBC values, reputation and business.

Others

The job holder will be required to:

• Support the management of risk across a large complex banking group.
• Manage multiple senior stakeholder relationships across the HSBC matrix.
• Represent HSBC with external parties including Auditors and Regulators.
• Manage risk whilst significant transformational activity is being implemented, both regionally and globally.
• Operate and influence within a changing and rapidly developing regulatory environment.
• Continually support HSBC's approach to conduct and cultivate a positive risk aware culture, which is designed to ensure we deliver fair outcomes for our customers and do not disrupt the orderly and transparent operation of financial markets.
• Maintain awareness of operational risk and minimise the likelihood of it occurring, including its identification, assessment, mitigation and control, loss identification and reporting in accordance with the HSBC risk management.
• Adopt a risk management and internal control structure, referred to as the Three Lines of Defence, to ensure it achieves its commercial aims while meeting regulatory and legal requirements and its responsibilities to stakeholders, customers and staff. All staff must familiarise themselves and adhere at all times with the role and supporting responsibilities they play in the Three Lines of Defence.