POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for …
Job Summary The Housekeeper is responsible for cleaning and maintaining various public areas inside of the hotel, delivering amenities and requested items to guests, facilitating the cleaning of the guest rooms and vario…
About Bartell Hotels: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's …
JOB SUMMARY Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeti…
POSITION SUMMARY Provide professional, courteous and efficient presentation of food and beverage service to all guests. Clean and set up tables in the outlet and perform other food service related duties, including gener…
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Skills: Customer Service, Food Service, Communication, Table Setting, Menu Management
Nestlé
Seasonal Sales Associate - La Jolla
San Diego, California, United States · On-site
Entry level
At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. A…
Skills: Customer service, Hospitality, Sales, Point-of-sale software, Communication
Overview You will warmly and enthusiastically greet all incoming calls and assist callers with answers to their questions and ensure their calls are forwarded to their desired location. You are also an integral member of…
Overview You will warmly and enthusiastically greet all incoming calls and assist callers with answers to their questions and ensure their calls are forwarded to their desired location. You are also an integral member of…
We are hiring immediately for a full time COOK position. Location: LPL Financial - 4707 Executive Drive, San Diego, CA 92121 Note: online applications accepted only. Schedule: Full time schedule. Days may vary, 5:00 am -…
About Us Embodying Southern California’s laid-back style, the Wyndham San Diego Bayside pairs a refreshingly vintage vibe with all the modern-day essentials that San Diego visitors crave. Here at the Wyndham San Diego Ba…
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Skills: Property maintenance, Work order management, Preventative maintenance, Make-ready process, Appliance repair
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
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ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement…
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San Diego, California, United States · On-site
Entry level
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La Jolla Beach & Tennis Club, Inc.
Seasonal Property Services Representative/EMT
San Diego, California, United States · On-site
Entry level
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Skills: Emergency medical response, Security patrol, First aid, CPR, AED
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The Guest Services Representative is responsible for managing front desk operations, including guest check-ins, reservations, and payment processing. They also ensure property cleanliness and safety while providing excellent customer service to resolve guest issues.
Requirements
Candidates must have a high school diploma or GED, or equivalent experience in a related field. Proficiency in English and the ability to operate property management systems are required.
Full job description
POSITION PURPOSE AND SUMMARY
The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.
Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
Assists and responds to guest requests with diligent follow-through.
Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness.
Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property.
Setup, maintain, and takedown of breakfast display in timely manner.
Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards.
Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities.
Periodic tours of the property to ensure the property is meeting brand standards.
Assists and provides reasonable accommodation in response to guest requests whenever possible and practical
Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.
OTHER DUTIES
Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
Engage in cross training in housekeeping and laundry areas to provide assistance as needed.
Other tasks as assigned by the management team.
.
BENEFITS
Weekly Pay!
Competitive Wages
Great working environment
Employee Recognition Programs
Vision Insurance
401(k) Savings Plan
Employee Assistance Program (EAP)
Employee Perks Program offering discounts to major companies
Compensation
Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
Qualifications
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
Understand and communicate in English proficiently to interact with guests, associates and outside vendors.
Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned.
Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Complete routine reports and correspondence.
Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Apply good judgment at all times.
Manage problems, address and solve guest-related issues.
MINIMUM QUALIFICATIONS
High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
Your go-to extended stay hotel, where genuine care is always there.
Industry
Hospitality
Company size
5,001-10,000 employees
Founded
1995
Headquarters
Charlotte, North Carolina
LinkedIn followers
25,352
Extended Stay America is the leading mid-priced extended stay hotel brand in the U.S. with more than 700 hotels. Its extended stay brand family includes Extended Stay America Premier Suites, Suites and Select Suites. Extended Stay America offers guests an extended stay experience based on what extended stay travelers value most, like having kitchens in every room and free wi-fi. At Extended Stay America, genuine care is always there.
The Official Hotel Partner of the American Cancer Society.
Offices: 13024 Ballantyne Corporate Place, Suite 1000, Charlotte, North Carolina 28277, US
short term staysbusiness traveland family travelHospitalityHotelHousekeeping ServiceReal EstateTravel
How many Hospitality jobs are open in San Diego, CA right now?
There are currently 1,727 open hospitality positions in San Diego, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in San Diego, CA?
Companies currently hiring include Starbucks, Accor, United Parks & Resorts, Evans Hotels, KFC, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in San Diego, CA?
Yes — 46 of the 1727 open hospitality positions offer remote or hybrid work (36 remote, 10 hybrid).
How do I apply for Hospitality jobs in San Diego, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.