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Oversees day-to-day operations of building amenities, specifically managing the Security and Receiving departments. Acts as a liaison between the management office and staff to ensure 5-star service delivery and resident satisfaction.
Requires a minimum of 2 years of related experience and proficiency in MS Office. A high school diploma or undergraduate degree is required, along with strong English communication skills.
The Operations Manager works under the direction of the Director of Operations and is responsible for the overall day to day operations of the amenity including Security and Receiving departments.
As a team member of KW PROPERTY MANAGEMENT & CONSULTING, you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include but are not limited to greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable to show a positive attitude and accountable for your actions; and be trustworthy in your duties and transparent in everything you do. These are our GREAT values and part of your work practices and expected as part of your daily activities while working at KW Property Management and Consulting.
Job Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As the key employee liaisons between the client and KWPM services & internal support staff, the Operations Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. The position is fundamental to the administrative and operational functions of the Company/Property and as such requires established organizational skills, with attention to detail and solid time management, and good interpersonal skills.
Competencies;
· Problem Solving abilities and able to dissolve conflict between members, vendors and staff
· Leadership with an emphasis on teamwork
· Time Management and computer proficient in Microsoft Office with the ability to learn other programs
· Strong communication skills; the ability to convey and articulate ideas and directives in a professional manner.
· Ability to review and understand budgets
Work Location
This position will be located at a property that has a restaurant on premise. The noise level is typical of an outdoor restaurant/bar. Position will be indoors and outdoors and exposed the weather. Ability to work in outdoor conditions of rain, cold, heat and humidity is a requirement.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 25 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.
Position Type/Expected Hours of Work
This is a full-time exempt position. Days, nights, holidays and weekends are part of the job and hours of work will be determine based on the business needs of the property.
Required Education and Experience
· Prior experience in a related position; a minimum of 2 years’ experience.
· Working knowledge of computer and associated programs; MS Office Suite.
· Ability to multi-task, set, and manage priorities.
· Excellent communication and listening skills in order to interact with a diverse and multi culture population
· Must function in team organized environment
· High School Diploma, Undergraduate Degree and/or Work Equivalent
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
We don't just manage, we enhance!
Founded by CPAs Paul Kaplan and Robert White in 2004, KW PROPERTY MANAGEMENT & CONSULTING (KWPMC) has rapidly established itself as a premier association management company, headquartered in Miami. With a robust presence across Florida and the Bahamas, KWPMC operates with nearly 2,900 dedicated employees spread across seven strategic office locations. Our diverse portfolio includes upscale high-rises, stately homeowners associations (HOAs), and charming garden-style apartments, reflecting our commitment to serving the unique needs of approximately 100,000 units. At KWPMC, we understand that the foundation of exceptional service lies in hiring skilled professionals and equipping them with comprehensive training and resources. This approach fosters a culture of leadership, enabling our team to adeptly navigate the wide array of challenges that arise in property management. Whether it's maintaining pristine aesthetics or swiftly addressing service and operational concerns, our management team is unwavering in its dedication to ensuring client satisfaction. Our reputation as an industry leader is built on our innovative solutions and personalized service, which have earned us the trust of property owners and residents alike. By leveraging cutting-edge technology and best practices, KWPMC consistently delivers superior management services that enhance property value and enrich community living. KWPMC is committed to sustainability and community engagement, ensuring that our practices not only benefit our clients but also make a positive contribution to the environment and society. Our team is passionate about creating vibrant communities where residents feel valued and connected. Discover how KWPMC can elevate your property management experience with our proven expertise and commitment to excellence. Whether you're a property owner, resident, or potential employee, KWPMC is dedicated to making a positive impact in the communities we serve.
Offices: 8200 NW 33rd Street, Suite 300, Doral, FL 33122, US · 3358 Woods Edge Circle Suite 102, Bonita Springs, FL 34134, US · Tampa, FL 33602, US · 5301 S. Kirkman Road. #310, Orlando, FL 32819, US · 13794 NW 4th Street. Suite 208, Fort Lauderdale, Florida 33325, US
There are currently 1,357 open hospitality positions in Miami, FL listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Flanigan's Enterprises, Inc., Royal Caribbean Group, Starbucks, Norwegian Cruise Line, among others. Browse the listings above to see every active employer.
Yes — 99 of the 1357 open hospitality positions offer remote or hybrid work (26 remote, 73 hybrid).
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