Indianapolis, Indiana, United States · On-site
This is a full-time position starting at $22/hr. with a schedule of 7 AM to 3:30 PM Monday through Friday. The Guest Services Associate (GSA) is often the first point of contact for neighbors and plays a critical role in…
Skills: Customer Service, De-escalation, Case Management, Crisis Intervention, Electronic Documentation
Indianapolis, Indiana, United States · On-site
Job Description The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing daily reports. Maintain high standards of quality in food …
Skills: Food Preparation, Sanitation, Kitchen Safety, Cash Handling, Food Handling
Indianapolis, Indiana, United States · On-site
Job Description Aramark Healtchare+ is seeking a Patient Services Manager to join their team at IU Health Riley Children's Hospital, located in Indianapolis, IN. The Patient Service Manager will support the Patient Servi…
Skills: Patient Food Service, Staff Management, Nutritional Standards Compliance, Budget Management, Customer Service
Indianapolis, Indiana, United States · On-site
Who We Are: NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwi…
Skills: Customer Service, Food Service, Hospitality, Menu Articulation, Dietary Requirement Management
Indianapolis, Indiana, United States · On-site
Location: IUPUI We are hiring immediately for a full time PANDA EXPRESS SENIOR COOK position. Address: 420 UNIVERSITY BLVD, SUITE 050, INDIANAPOLIS, IN 46202 Note: online applications accepted only. Schedule: Full time s…
Skills: Cooking, Leadership, Food Preparation, Equipment Operation, HACCP Guidelines
Indianapolis, Indiana, United States · On-site
Job Description Do you love to cook? Are you passionate about food? As a Cook on our team, you’ll help bring recipes to life while being able to flex your creativity! Surrounded by fresh ingredients and the best equipmen…
Skills: Food Preparation, Cooking Methods, Food Safety, Sanitation, Knife Skills
Indianapolis, Indiana, United States · On-site
Job Description Do you love to cook? Are you passionate about food? As a Cook on our team, you’ll help bring recipes to life while being able to flex your creativity! Surrounded by fresh ingredients and the best equipmen…
Skills: Food Preparation, Cooking Methods, Food Safety, Sanitation, Knife Skills
Indianapolis, Indiana, United States · On-site
Job Description Healthcare+ is seeking candidates for an EVS Manager position at Community Hospital North, located in Indianapolis, IN. The Environmental Services (EVS) Manager is responsible for developing and executing…
Skills: Operational Management, Financial Performance, Employee Coaching, Client Relationship Management, Budget Management
Indianapolis, Indiana, United States · On-site
Do you have a talent for turning ideas into unforgettable events? If you're highly organized, creative, and enjoy collaborating with others to create meaningful experiences, consider joining the Indianapolis Zoo as a Fun…
Skills: Special Event Management, Volunteer Leadership, Budget Preparation, Raiser's Edge, Problem Solving
Indianapolis, Indiana, United States · On-site
Job Description The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ord…
Skills: Leadership, Financial Performance Management, Client Relationship Management, Operational Excellence, P&L Management
Indianapolis, Indiana, United States · On-site
Job Title: Hospitality Customer Service Representative Location: Indianapolis Job Type: Part-time Classification: NE Salary Range: $17.25 Reports To: Department/Program Chair Who We Are: Ivy Tech is Indiana’s community c…
Skills: Customer Service, Cashiering, Inventory Management, Food Safety, Alcohol Service
Indianapolis, Indiana, United States · On-site
The shift supervisor role can be the gateway to broader leadership roles! If you are eager to lead and learn restaurant management this role provides an introduction into leadership for you! Shift Supervisor Responsibili…
Skills: Leadership, Restaurant Management, Team Development, Customer Service, Operational Metrics
Indianapolis, Indiana, United States · On-site
The catering coordinator duties include Coordinate drivers and deliveries for the day; After deliveries check with drivers and guests to make sure everything was satisfactory; Ensure all catering accounting procedures ar…
Skills: Coordination, Delivery Management, Accounting, Sales, Reporting
Indianapolis, Indiana, United States · On-site
The assistant manager role provides a training ground for restaurant management. As your leadership responsibilities expand, you will see how your influence impacts the business and your team’s success. Assistant Manager…
Skills: Leadership, Team Training, Hiring, Customer Service, Performance Metrics
Indianapolis, Indiana, United States · On-site
$22/hr–$25/hr
Location: IUPUI We are hiring immediately for a full time EVENING SHIFT SUPERVISOR position. Address: 911 North Street 2nd Floor Res, Indianapolis, IN 46202 Note: online applications accepted only. Schedule: Full time sc…
Skills: Supervision, Training, Scheduling, Performance Evaluation, Reporting
Indianapolis, Indiana, United States · On-site
$59k–$65k/yr
Position Title: ASSISTANT MANAGER - INDIANAPOLIS, IN Salary: $58,500-$65,000 As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities…
Skills: Food Service Management, Budget Management, Inventory Control, Purchasing, Financial Acumen
Indianapolis, Indiana, United States · On-site
We are seeking a skilled Maintenance Technician to join our hotel team. As a Maintenance Technician, you will be responsible for maintaining and repairing all aspects of our hotel facilities, including guest rooms, publi…
Skills: Plumbing, Electrical Repairs, HVAC Systems, Painting, Preventative Maintenance
Indianapolis, Indiana, United States · On-site
The Crowne Plaza Indianapolis Downtown Union Station is hiring a Floor Cleaning Specialist. The Floor Cleaning Specialist is responsible for maintaining the cleanliness, safety, and appearance of various floor surfaces. …
Skills: Carpet Extraction, Floor Buffing, Floor Scrubbing, Pressure Washing, Chemical Handling
Indianapolis, Indiana, United States · On-site
Description The General Manager (GM) provides leadership and direction for all aspects of restaurant operations, supporting cohesive and consistent execution across both the front of house (FoH) and back of house (BoH). …
Skills: Budgeting, Forecasting, Inventory Control, Team Leadership, P&L Oversight
Indianapolis, Indiana, United States · On-site
Prepares, plates, serves, and transports food and supplies to provide a high level of satisfaction for patients, family members, physicians, team members, and the public. Responsible for timely, accurate, and courteous s…
Skills: Food Preparation, Plating, Food Transport, Sanitation, Infection Control
Indianapolis, Indiana, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Guest Services Associate serves as the primary point of contact for neighbors, providing basic services and maintaining a safe, welcoming dayroom environment. Responsibilities include managing check-ins, coordinating hygiene services, and documenting encounters in the case management system.
No specific degree is required, though prior experience in human services or customer service is preferred. Candidates must pass a background check and possess a valid driver's license with auto insurance.
This is a full-time position starting at $22/hr. with a schedule of 7 AM to 3:30 PM Monday through Friday.
The Guest Services Associate (GSA) is often the first point of contact for neighbors and plays a critical role in creating a welcoming, safe, and respectful environment. This position provides basic and engagement services in the dayroom, supports coordination of services, and ensures neighbors are treated with dignity and respect. Through strong customer service, clear communication, and adherence to agency protocols, this role helps meet immediate needs while supporting engagement with additional services. This position reports to the Guest Services Supervisor.
Please note that this is a grant-funded, at-will position. While this role is intended to be ongoing, its continuation is subject to the periodic renewal of grant resources.
Example Duties and Activities
Greet, check in, and engage neighbors as they enter the facility, ensuring accurate check-in and documentation in ClientTrack and compliance with visitor sign-in procedures.
Establish professional rapport with neighbors to foster trust, engagement, and a hospitable dayroom environment.
Identify and respond to notifications in case management system(s) and escalate concerns to the Guest Services leadership as appropriate.
Recognize and respond to neighbor crises, supporting de-escalation efforts and assisting with coordination of law enforcement or emergency medical services when necessary.
Coach neighbors on Horizon House rules and expectations, document incidents accurately, and support enforcement decisions in collaboration with supervisory staff.
Monitor dayroom activity and atmosphere, proactively addressing conflicts, disturbances, or behavioral concerns to support safe and respectful shared spaces.
Inform neighbors of service changes, schedules, procedures, and expectations through direct communication, announcements, and information monitors.
Provide basic services including hygiene supplies, showers, laundry, storage coordination, mail distribution, phone support, and appointment scheduling assistance.
Accurately enter all basic services and encounters into case management system to support reporting and program outcomes.
Coordinate and manage showers and laundry services, including distribution and collection of towels and assistance with equipment as needed.
Sort, distribute, and manage neighbor mail in accordance with confidentiality and identity verification procedures.
Prepare, stock, and maintain the kitchen and dayroom areas in accordance with health, safety, and agency procedures; report supply or inventory needs as required.
Answer incoming phone calls, route messages appropriately, and support front-desk operations.
Participate in opening and closing procedures, including facility preparation, security, announcements, cleaning, stocking, and securing confidential materials.
Maintain guest confidentiality and appropriate professional boundaries in accordance with agency policies and procedures.
Direct media representatives, visitors, and external inquiries to appropriate leadership staff.
Coordinate with the Guest Services Supervisor regarding storage, donations, hospitality services, and volunteer engagement.
Accept, record, store, and distribute donations according to established protocols and safety requirements.
Monitor all dayroom and neighbor-accessible areas for safety concerns or equipment issues and report promptly to operations staff.
Attend and participate in required agency meetings, trainings, and community-based learning opportunities.
Assist with orientation and training of volunteers and interns to ensure consistent and high-quality dayroom services.
Required Competencies
Degree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.
Industry Expertise - Prior experience in human services, customer service, or community-based support roles preferred. Willingness and ability to learn and apply de-escalation techniques in a dynamic environment.
Guest Engagement & Customer Service - Ability to engage individuals experiencing homelessness with empathy, professionalism, and respect.
Information Monitoring/Reporting - Collects, analyzes, and applies program data to inform strategies and improve services. Ability to maintain timely, accurate electronic documentation.
Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend customers’ needs. Delivers information in person, in writing, and in a digital world.
Organizational Aptitude - Plans and attends to details and pursues quality in accomplishing multiple tasks in an organized and timely fashion. Exhibits careful attention to detail and follow-through.
Technical Knowledge - Proficiency with email, Microsoft Office, web-based systems, and willingness to learn agency databases.
Other Requirements
Background Screening - All candidates must pass a pre-employment criminal background check.
Driving & Auto Coverage - Must have a valid driver’s license, up-to-date auto insurance, and a good driving record. Must also have the additional ability to be added to our corporate liability coverage upon hire/ongoing.
Ability to occasionally work a flexible schedule beyond normal business hours.
Benefits: Full-time employees may participate in a comprehensive benefits program that includes:
Continuing education and leadership development as well as tuition reimbursement
Comprehensive health plan
Generous paid time off (PTO) and paid holidays
Sabbatical and parental leaves
Life, dental and vision insurance
Short- and long-term disability plans
Nationally recognized preventive health and wellness program
Section 125 pretax health spending account, dependent care spending account, and premiums
Retirement planning options with generous company % match
Eligible for the Public Student Loan Forgiveness (PSLF) program
Mission and Values: click here and here
Goodwill Legacy Group is an EEO Employer/Vet/Disabled employer
MissionJobs1
Contract manufacturing and packaging solutions customized for businesses across the U.S. and around the world.
Goodwill Commercial Services exceeds customers’ expectations for contract manufacturing, assembly and packaging services. Our Quality Management System is certified to ISO 9001:2015 and ISO 13485:2016. Through the support of our customers, we create life-changing employment opportunities for individuals with barriers. Our objectives to serve our customers, our community and our employees are what drive us to succeed. Goodwill Commercial Services is a division of Goodwill of Central & Southern Indiana, one of the largest of the more than 160 independent Goodwill agencies throughout North America. Providing jobs, training and resources for individuals who face barriers to employment is central to Goodwill’s mission to help people change their lives by empowering them to increase their independence and reach their potential. Goodwill provides goal-oriented, supportive services to help employees and program participants to be successful. We link people with community resources in order to help them increase their employment potential and opportunities. We have decades of experience supporting individuals with disabilities as well as those coming out of the criminal justice system. In addition to providing contract manufacturing and packaging solutions, Commercial Services also operates Goodwill Building & Grounds Services, which offers full-service, commercial landscape maintenance and janitorial services. Visit us at goodwillbusiness.org to learn more, or watch a brief video at https://www.youtube.com/watch?v=oOVcerTfMhI&feature=youtu.be
Offices: 413 N. Tremont St, Indianapolis, IN, Indiana 46222, US · 2115 S Yost Ave, Bloomington, Indiana 47403, US · 6130 E 38th St, Indianapolis, Indiana 46226, US
There are currently 1,181 open hospitality positions in Indianapolis, IN listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Compass Group, Aramark Healthcare+, Cunningham Restaurant Group, Starbucks, among others. Browse the listings above to see every active employer.
Yes — 32 of the 1181 open hospitality positions offer remote or hybrid work (26 remote, 6 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
