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$18/hr–$20/hr
Full-time
high school
Posted 1d ago
Apply by Sep 1
~40 hrs/week
Responsibilities
The Dietary Worker provides patient support by managing meal orders via phone and software while acting as a liaison between departments. They are also responsible for plating meals, maintaining inventory, and ensuring the cleanliness and sanitation of dining areas.
Requirements
Candidates must be proficient in English and possess strong communication skills, with previous experience in food service or customer service preferred. Applicants must be able to work in a fast-paced environment and provide a clear criminal record check and vaccination records.
Full job description
Job Description
The Dietary Worker provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Job Responsibilities
• Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained.
• Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers.
• Adaptable to customer needs.
• Responsible for patient customer service functions of answering phones, taking menu orders, answering questions or if unable to answer, appropriately directing calls from patients as it relates to their meal or other nutritional needs
• Uses software to record patient orders
• Maintains general knowledge of therapeutic diets to ensure meal orders are processed accurately
• Works closely with doctors, nurses, and the Food & Nutrition team to ensure accurate patient nutrition
• Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by closely adhering to safety and sanitation standards
• Maintains compliance with ARAMARK’s standards of operation. Adheres to ARAMARK’s Business Conduct Policy at all times. Maintains all records and reports to ensure compliance with all local, state, and federal regulations and codes.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
• Previous customer service and/or call center experience preferred
• Experience in food service, as a dietary clerk, or in a related field preferred
• Needs to communicate fluently in the English language, bilingual or multilingual a plus.
• Ability to stay calm under pressure.
• Comfort with using technology including web-based software, keyboard, and telephone headset for the majority of shift. Typical typing of 35 – 45 wpm.
• Must be flexible and adaptable to change.
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
FOOD SERVICE AIDE/ DIETARY AIDE
JOB CODE:
REPORTS TO (Title):
Aramark Supervisor/Manager
JOB GRADE:
Department:
Food Services
RATE TYPE:
$18.36-20.80
Facility:
Shepherd’s Care Eden House
SLS SPECIFIC PREAMBLE:
GENERAL POSITION OVERVIEW:
The Food Service Aide is primarily responsible for duties related to (but not limited to) mealtime plating and portioning of all menu items to serve our residents safely and in accordance to individual food preferences and diets, maintenance of unit specific product inventory levels, clearing and setting up of dining tables, cleaning and sanitizing of resident dining and service areas. Responsibilities are conducted with a focus on resident and family satisfaction. A clear understanding and practice of safe food handling and sanitation practices as specified through Aramark policies and procedures is required. The Food Service Aide performs the responsibilities of the position consistent with Aramark’s operational policies as well as within the legislative and regulatory standards set out in the applicable Provincial and Municipal Acts.
SUMMARY OF RESPONSIBILITIES:
Performance of resident meal portioning, plating and delivery with the support of the care services team, in accordance with established policies and procedures.
Report any supply shortage to management (ie. chemicals, food products, etc.)
Ensures accuracy of food items being delivered to the residents and informs resident of meal selection and any therapeutic diet information.
Maintain inventory of utensils, plates, etc.
Presents attractively displayed meals based on resident choice and preference to meet individual dietary requirements at the required times.
Demonstrates initiative to meet resident needs consistent with resident -focused care approach.
Evaluates on an ongoing basis the overall acceptance of meal service including portions, palatability and waste and communicate results to cook as well as recording all required documentation.
Record all money (card and cash) transactions accurately if applicable.
Clearing and cleaning of resident dining and service areas – dispose garbage throughout shift.
Labels, dates, and stores food items appropriately – using the First in First Out procedure.
Sets up dining tables, refill salt and pepper shakers, condiment caddies, etc.
Implementation and practice of established safe food handling and sanitation procedures.
Cleaning and sanitation of service implements including tools and equipment along with pre-start inspection.
Refilling the display in front of house with desserts and ready to eat items.
Inventory and replenishment of unit specific supplies. Maintain a clean environment, removing empty boxes/containers, cleaning drawers, etc.
Attentive care and consideration of residents, staff and visitors’ requests.
Attend mandatory training and departmental meetings.
Displays polite, spirit-of-service attitude towards customers and co-workers. Maintains friendly, efficient and responsive attitude toward client and client’s customers/residents while performing job duties.
Use and maintain all PPE.
Maintains the privacy, safety, and dignity of each resident by observing resident confidentiality and by strictly adhering to safety and sanitation standards.
Demonstrates strong sense and sound judgment while working collaboratively as an effective team player.
Other related duties as required (i.e.: Temperature/Food Waste/Dish Machine Audits).
Performs all other duties as required or allocated by Manager.
EDUCATION AND SPECIFIC TRAINING:
Minimum schooling or formal training for a new person on the job:
Mandatory:
Proficient in both written and spoken English.
Understanding and proven ability of basic mathematical calculations.
Ability to communicate effectively with residents, customers, and co-workers.
Must have the manual dexterity required for handling equipment and supplies
In addition, incumbent must be flexible and adapt easily to changes in schedule, work assignments and environment. Must be willing and capable of working in a fast-paced environment.
Must provide clear criminal record check and Vulnerable Sector screen.
Must provide vaccination record for Covid-19 and annual flu including boosters.
Preferred:
Grade 12 education or equivalent (minimum age 18- preferred)
Provincial or other vocational or professional certification or degree:
Previous Experience Required:
Experience is preferred.
Special skills/training needed to perform job or operate equipment:
Must be a team player and comfortable in a dynamic work environment, and a flexible work schedule.
Attend all Mandatory Training Sessions.
Equipment:
Juice Dispenser, Dish Machine, Steam Tables, Chemical Dispenser, Coffee Machine, Toaster, Microwave and all equipment as per the site.
EXPERIENCE:
Concentrated, “On the Job” learning time required for a new person with education as identified to achieve job competence.
About 1 month__X 2 months 3 months 6 months ____
1 year ___ 2 years 3 years 4 years__
PHYSICAL, MENTAL AND VISUAL DEMANDS:
DEMANDS
Occasional
(up to 30%)
Frequent
(up to 80%)
Constant
(over 80%)
Minimal Exertion
…a variety of sitting, standing, walking
X
Moderate Exertion
…some climbing, extensive walking
X
Heavy Exertion
…constant standing and/or walking
X
Lifting Weight Range
Under 5 kg _X__(under 11 lbs.)
05-10 kg _____(11-22 lbs.)
10-20 kg _____(22-45 lbs.)
20-30 kg _____(45-67 lbs.)
Over 30 kg ____(over 67 lbs.)
X
Heavy physical effort (other than lifting)
Specify:
X
Intense visual concentration
Specify:
X
Intense listening concentration
Specify:
X
Intense mental concentration
Specify:
X
Other
Specify:
WORKING CONDITIONS OF JOB (Occupational CONDITIONS OF JOB, NOT REFERENCES TO A PARTICULAR SETTING):
Work Conditions:
Exposure to heat, steam, hazardous chemicals, refrigeration and freezer temperatures, wet floors
Scheduled Work Week:
In accordance with union agreement. Shifts as follows: 7:00-3:00, 11:00-7:00, 4:00-7:00pm
Travel:
None.
Prepared By:
Navjot Bhri
Operations Manager
04-15-2026
Approved:
Kristin Korceba
General Manager
04-15-2026
Approved:
NAME
TITLE
DATE
Related keywords
Dietary AideFood ServiceCustomer ServicePatient NutritionSanitationFood HandlingInventory ManagementTherapeutic DietsCall CenterHealthcareMeal ServiceSafety StandardsComplianceTeam CollaborationPPEFirst In First Out
The healthcare industry is predicted to undergo more dynamic change in the next 20 years than it has in the past 100 years. Now, more than ever, it’s critical to align with partners that are focused on elevating your patient and caregiver.
Offices: 2400 Market St, Philadelphia, Pennsylvania 19103, US
How many Hospitality jobs are open in Edmonton, Canada right now?
There are currently 609 open hospitality positions in Edmonton, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Edmonton, Canada?
Companies currently hiring include Starbucks, Northland Properties, Dexterra Group, Compass Group Canada, Aramark Healthcare+, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Edmonton, Canada?
Yes — 10 of the 609 open hospitality positions offer remote or hybrid work (5 remote, 5 hybrid).
How do I apply for Hospitality jobs in Edmonton, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.