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Other
high school
Posted 4d ago
Apply by Nov 20
~40 hrs/week
Responsibilities
The host is responsible for greeting and seating guests promptly while ensuring a pleasant dining experience. They also assist with payment collection, reservation management, and supporting servers and cashiers throughout the shift.
Requirements
A high school diploma or equivalent experience in a hotel or related field is preferred. Candidates must be able to stand for the duration of their shift and lift up to 20 pounds.
Full job description
Viceroy Hotels
Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.
Location
Viceroy Chicago, IL
Overview
The Host person is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions.
Responsibilities
Greet and seat guests at appropriate tables in a timely manner.
Be attentive of guests’ needs assist in providing a pleasant dining experience.
Assist cashier in collection of money or credit cards from guests and servers as needed.
Know how to prepare cashier report at the end of the shift.
Pay out servers’ and service attendants’ tips if appropriate.
Know how to properly take reservations for outlets.
Ensure quality control of menus with regard to cleanliness and appearance.
Perform opening and closing duties according to established sidework checklist.
Have a complete knowledge of standards of service for receiving a room service order.
Have a thorough knowledge of menus and current specials in all applicable departments.
Assist servers and cashiers in the servicing of guests as needed.
Know and understand the state liquor laws.
Ensure overall guest satisfaction.
Qualifications
High School diploma and/or experience in a hotel or a related field preferred.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
Maintain a friendly and warm demeanor at all times.
Related keywords
HospitalityGuest RelationsFood And BeverageCustomer ServiceCashieringReservationsDining OperationsService StandardsHotel OperationsLiquor LawsFront Of House
Welcome to Viceroy Hotels & Resorts – Redefining Modern Luxury in Global Hospitality
At Viceroy, we take pride in crafting one-of-a-kind, authentic experiences that seamlessly blend design and service, inspiring travelers worldwide.
Our diverse portfolio of luxury hotels and resorts spans the globe, offering exceptional destinations, including Los Cabos, Santa Monica, Chicago, Riviera Maya, Snowmass, Washington D.C., St. Lucia, Portugal, and Serbia — and coming soon to Sun Valley, Idaho and New York City.
Join our Journey: Discover more about our modern luxury brand and explore exciting career opportunities: https://www.viceroyhotelsandresorts.com/about-us/careers.
Offices: 750 North San Vicente Boulevard - East, Suite 1000, West Hollywood, California 90069, US · 130 Wood Rd, Snowmass Village, Colorado 81615, US · 1118 N State St, Chicago, Illinois 60610, US · 1155 14th St NE, Washington, District of Columbia, US · 1430 Rhode Island Ave NW, Washington, District of Columbia 20005, US
How many Hospitality jobs are open in Chicago, IL right now?
There are currently 2,246 open hospitality positions in Chicago, IL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Chicago, IL?
Companies currently hiring include Compass Group, Starbucks, Marriott International Hotels, Inc., Hilton, Aramark Healthcare+, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Chicago, IL?
Yes — 141 of the 2246 open hospitality positions offer remote or hybrid work (67 remote, 74 hybrid).
How do I apply for Hospitality jobs in Chicago, IL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.