HEI Hotels & ResortsChicago, Illinois, United States · On-site
$80k–$85k/yr
About Us Step into a sophisticated world at Hotel Chicago Downtown, Autograph Collection. Our upscale hotel provides easy access to vibrant attractions in downtown Chicago. Discover Wrigley Field, Navy Pier, the Magnific…
Skills: Housekeeping management, Budgeting, Expense management, Staff supervision, Inventory management
Chicago, Illinois, United States · On-site
$18/hr–$25/hr
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control an…
Skills: Food Safety, Auditing, Inspection, Regulatory Compliance, Sanitation
Chicago, Illinois, United States · On-site
$27/hr–$29/hr
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Supervision, Customer Service, Front Desk Operations, Communication, Problem Solving
Chicago, Illinois, United States · On-site
$190k–$220k/yr
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform include…
Skills: Strategic leadership, Operations management, Financial management, Team leadership, Guest experience management
Chicago, Illinois, United States · On-site
Do you love making people happy, mixing cocktails, and creating regulars who come back time after time? Do you want to work for a company with a strong culture and room for professional growth? Boqueria® Restaurant 8…
Skills: Beverage knowledge, Cocktail mixing, Spirits knowledge, Wine knowledge, Flavor profiles
Chicago, Illinois, United States · On-site
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal care, Kennel management, Dog play group supervision, Sanitization, Pet grooming assistance
Chicago, Illinois, United States · On-site
$25/hr–$26/hr
We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀). With a dynamic mix of full-service and focused hotels across major cities, our diverse por…
Skills: Housekeeping, Cleaning, Sanitation, Attention to detail, Time management
Chicago, Illinois, United States · On-site
$70k–$85k/yr
Catering Manager Key Purpose The Catering Manager builds a dynamic catering team, develops, and ensures completion of the strategic business plan for the account, and oversees all aspects of profitability and service wit…
Skills: Catering management, Financial analysis, Budgeting, Team leadership, Customer service
Chicago, Illinois, United States · Hybrid
$130k–$149k/yr
You have passion for what you do. You like working as a team and be part of a family. It’s not work when you love what you do. Come join us as a Regional Director of Operations and see where your career will take you! Ke…
Skills: Facilities management, Food service management, Budgeting, Financial forecasting, Team leadership
Chicago, Illinois, United States · On-site
$18/hr–$20/hr
We are hiring immediately for on call CATERING ATTENDANT positions. Location: Tower House - 233 S Wacker Drive, Suite 3300, Chicago, IL 60606 Note: online applications accepted only. Schedule: On call schedule. Shift wil…
Skills: Catering, Food Service, Event Setup, Customer Service, Food Safety
Chicago, Illinois, United States · On-site
Overview The responsibility of our kitchen team members is to produce the highest quality food with precision and accuracy, continually observing and implementing the proper quality-assurance and food-safety procedures t…
Skills: Food preparation, Quality assurance, Food safety, Sanitation, Kitchen equipment maintenance
Chicago, Illinois, United States · On-site
$92k–$160k/yr
This team is focused on increasing adoption of Amazon Web Services by developing strategic accounts within the Fortune 1000. This role calls for someone with business savvy and the technical background to help establish …
Skills: Technology sales, Account management, Cloud computing, Strategic planning, Revenue growth
Chicago, Illinois, United States · On-site
We are hiring immediately for full time PORTER positions. Location: United Lounges- O'hare Chicago Airport - United Airlines ORDCS Terminal, Chicago, IL 60666. Note: online applications accepted only. Schedule: Full time…
Skills: Cleaning, Sanitation, Food safety, HACCP, Receiving deliveries
Chicago, Illinois, United States · On-site
$21/hr–$25/hr
Job DetailsJob Location: Nobu Hotel Chicago - Chicago, IL 60607Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $21.45 - $25.20 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: Hospitality - Ho…
Skills: Customer Service, Front Office Operations, Communication, Problem Solving, Cash Handling
Chicago, Illinois, United States · On-site
Build Community. Create Connection. Grow the Brand. At JETSET Pilates, we believe community starts long before someone walks through our doors. The Community Lead is responsible for introducing JETSET to new markets, bui…
Skills: Community building, Relationship building, Event planning, Marketing, Lead generation
Chicago, Illinois, United States · On-site
$21/hr–$25/hr
Midtown is looking for a Hospitality Front Desk Associate who will be the first point of contact for every interaction with our members and guests. The Position Midtown believes in putting the customer at the center of e…
Skills: Customer service, Communication skills, Problem solving, Cash handling, Organization
Chicago, Illinois, United States · On-site
JETSET Pilates is a modern, music-driven Pilates brand redefining the boutique fitness experience. Our Studio Leads are the heartbeat of the studio—creating exceptional client experience, supporting our instructors, and …
Skills: Sales, Customer service, Communication, Interpersonal skills, Attention to detail
Chicago, Illinois, United States · On-site
Job Title: Part-Time Server Department: Restaurant Reports to: General Manager FLSA Status: Non-Exempt / Part-Time SalaryRange: $18.40 Work Hours: Thursday–Saturday, 20 hours per week To apply: Visit https://inspirationc…
Skills: Customer service, POS system operation, Cash handling, Table service, Menu knowledge
Chicago, Illinois, United States · On-site
We are hiring immediately for full and part time BARISTA positions. Location: Tower House - 233 S Wacker Drive, Suite 3300, Chicago, IL 60606 Note: online applications accepted only. Schedule: Full and part time schedule…
Skills: Barista, Espresso preparation, Customer service, POS operation, Cash handling
Chicago, Illinois, United States · On-site
Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destin…
Skills: Barista, Customer Service, Communication, Interpersonal Skills, Food Handling
HEI Hotels & Resorts
Chicago, Illinois, United States • On-site
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The Director of Housekeeping is responsible for maintaining high cleanliness standards across guestrooms and public areas through effective staff supervision and labor management. They will also oversee departmental budgets, inventory control, and the coordination of preventative maintenance programs.
Candidates must have at least 5 years of management experience, including a minimum of 3 years specifically in housekeeping management. Proficiency in managing in-house laundry operations and knowledge of hotel safety and labor regulations are required.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Essential Duties and Responsibilities
Plan, organize, and monitor staff workload to ensure compliance with cleanliness and maintenance standards, which requires continuous visual and written inspections of guestrooms and public space areas.
Develop housekeeping and laundry budget.
Develop and implement controls for expense management.
Conduct periodic inventory of guest supplies, small equipment and linen as required.
Utilize labor management tools to schedule and control labor costs.
Schedule labor to flex with forecasted hotel occupancy, F and B activity, and group events.
Interview, hire, train, develop, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate of staff members.
Communicate both verbally and in writing to provide clear direction to staff.
Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
Evaluate condition of furniture, fixtures, décor, etc. •Make recommendations and assist in the coordination of preventative maintenance program and rehab projects.
Ensure compliance of housekeeping and laundry standard operating procedures and policies.
Operate department pursuant to OSHA requirements and guidelines.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
5+ years management experience, with at least 3 years in housekeeping management.
Experience managing in-house operated laundry operations.
Must possess thorough knowledge of all housekeeping and laundry operations and individual job requirements.
Able to work with other department leaders.
Able to resolve guest, supervisor, and associate conflicts.
Able to manage multiple tasks at all times and have excellent organizational skills.
Must be willing to “pitch-in” and help co-workers with their job duties and be a team player with or without reasonable accommodation.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Founded in 1985, HEI Hotels & Resorts is one of the nation’s leading privately held hotel investment and third-party management companies. Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry. Our operating platform is built exclusively for institutional hotel assets in key Urban, Super-Suburban, and Resort locations. Our success is built on creating a culture of empowerment and accountability with experiences that guests appreciate, all while achieving highly profitable performance measurements. It’s a unique blend of Art and Science that has fueled our reputation and earned the trust of our unparalleled group of institutional partners.
Offices: 101 Merritt 7 Corporate Park, 1st Floor, Norwalk, CT 06851, US
There are currently 2,246 open hospitality positions in Chicago, IL listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Compass Group, Starbucks, Marriott International Hotels, Inc., Hilton, Aramark Healthcare+, among others. Browse the listings above to see every active employer.
Yes — 141 of the 2246 open hospitality positions offer remote or hybrid work (67 remote, 74 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
