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Overview Part-Time ConciergeWillow Valley CommunitiesThe Lakes Campus | Lancaster, PA Are you friendly, professional, and passionate about helping others? At Willow Valley Communities (WVC), we’re looking for a Part-Time…
Skills: Customer Service, Microsoft Office, Communication, Organization, Administrative Support
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Philadelphia, Pennsylvania, United States · On-site
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Philadelphia, Pennsylvania, United States · On-site
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Ligonier Township, Pennsylvania, United States · On-site
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Philadelphia, Pennsylvania, United States · On-site
Entry level
Assembles, serves, and preps patient and retail food products. Cleans and sanitizes all related equipment using the appropriate methods. Displays positive customer service behaviors at all times. Education High School Di…
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Part-time
high school
Paid Time Off, Birthday Day Off, Career Growth Opportunities, Professional Development, Team Member Recognition Events, Appreciation Initiatives
Posted 44d ago
Apply by Jun 26
~16 hrs/week
Responsibilities
Act as the first point of contact for residents and guests, managing greetings, phone calls, and security protocols. Handle administrative tasks including mail distribution, guest reservations, and coordinating maintenance requests.
Requirements
Requires a high school diploma or GED and proficiency in Microsoft Office. Previous related experience of 1-3 months is preferred along with strong communication and organizational skills.
Full job description
Overview
Part-Time ConciergeWillow Valley CommunitiesThe Lakes Campus | Lancaster, PA
Are you friendly, professional, and passionate about helping others? At Willow Valley Communities (WVC), we’re looking for a Part-Time Concierge Team Member to become the welcoming first point of contact for our Residents and guests.
In this role, you’ll help create a warm, safe, and inviting environment while supporting communication, security, and administrative needs across our community. If you enjoy providing exceptional customer service, staying organized, and being part of a mission-driven team—we’d love to connect with you!
Why Join Willow Valley Communities?
🌴 Generous PTO, plus an extra day off to celebrate your birthday 🎉
📈 Opportunities for career growth and professional development
🎊 Team Member recognition events and appreciation initiatives
💵 Weekly pay
🧡 And many more valuable benefits!
Compensation
$15.00 per hour (based on experience)
What You’ll Do
As a Concierge Team Member, you will:
Create a warm, welcoming, professional, and safe environment for Residents and guests
Greet visitors, determine the purpose of their visit, and direct them appropriately
Answer and route incoming phone calls, take messages, and manage voicemail transfers
Communicate with Team Members using two-way radio systems
Stay informed on WVC resources and updates to provide accurate information
Manage key boxes, issue keys securely, and assist with Resident move-out processes
Respond to emergency calls and alarms, coordinating communication and dispatch as needed
Collaborate with the Manager on Duty, Maintenance, Team Leaders, and other departments
Process guest room reservations and assist with check-in/check-out procedures
Coordinate transportation scheduling and reservations
Submit maintenance and IT requests
Receive, sort, and distribute mail, packages, and floral deliveries
Operate office equipment and maintain necessary supplies
Collect payments and reconcile daily cash receipts
Perform general administrative tasks such as typing, copying, scanning, and filing
Maintain knowledge of daily Concierge Desk procedures and responsibilities
What You Bring
Proficiency in Microsoft Office
High school diploma or GED required
1–3 months of related experience preferred (or equivalent combination of education and experience)
Strong communication, organization, and customer service skills
A positive, team-focused attitude
Schedules
Fridays 4:00 PM-8:00 PM Plus Every other Weekend 2:00 PM-8:00 PM and Every other Holiday from 2:00 PM-8:00 PM
Location
The Lakes CampusLancaster, PA
If you're looking for a rewarding role where you can make a meaningful difference every day, apply today and become part of the Willow Valley Communities team!
Related keywords
ConciergeCustomer ServiceMicrosoft OfficeAdministrativeFront DeskTwo-Way RadioGuest ReservationsCash ReceiptsSecurityMail DistributionSchedulingSenior Living
Our growing team works together each day to create a "Life Lived Forward" for both Residents and Team Members.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
1984
Headquarters
Lancaster, Pennsylvania
LinkedIn followers
4,228
For over 40 years, Willow Valley Communities has been devoted to helping 55+ seniors pursue exceptional lives. Nearly 1,600 Team Members bring their passions and talents to our community, where they are rewarded and recognized for excellence in many areas. For Team Members, Willow Valley Communities is a place to engage, to learn, and to grow while making a difference in the lives of our Residents.
Our mission, vision, and passion are simple: To enrich lives of our Residents and Team Members by engaging mind, body, and spirit. We are dedicated to innovative programming, operational excellence, sound management, and striving to make our 55+community a great to call home and a great place work.
Offices: 600 Willow Valley Square, Lancaster, Pennsylvania 17602, US · 100 Willow Valley Lakes Drive, Willow Street, Pennsylvania 17584, US
Based on 400 listings with disclosed salaries, most hospitality jobs in Pennsylvania pay between $48k–$85k per year. Individual offers vary with seniority, company size, and specialization.
How many Hospitality jobs are open in Pennsylvania right now?
There are currently 9,397 open hospitality positions in Pennsylvania listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Pennsylvania?
Companies currently hiring include Domino's, Aramark Healthcare+, Sheetz, Compass Group, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Pennsylvania?
Yes — 99 of the 9397 open hospitality positions offer remote or hybrid work (60 remote, 39 hybrid).
How do I apply for Hospitality jobs in Pennsylvania?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.