Bloomington, Minnesota, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Guest Service, Telephone Operation, Communication Skills, Opera System, Problem Solving
Shoreview, Minnesota, United States · On-site
$16/hr–$23/hr
Job DetailsJob Location: Shoreview Market & Wine Shop - Shoreview, MN 55126Position Type: Full-Time/Part-TimeSalary Range: $16.00 - $23.05 HourlyPlease Note: Pay Rate is based off of Experience Kowalski Companies is a ci…
Skills: Food Preparation, Sanitation, Time Management, Communication, Health and Safety Compliance
Burnsville, Minnesota, United States · On-site
$55k–$82k/yr
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Kwik Trip 585 Shift: Variable Leadership Experience: 1-3 years Pay Range: $54,500.00 to $81,800.00 Actual pay will be based on variou…
Skills: Hiring, Training, Scheduling, Food Safety, Inventory Control
Minneapolis, Minnesota, United States · On-site
$70k–$80k/yr
Job DetailsJob Location: Minneapolis St. Paul - Minneapolis, MN 55402Position Type: Full TimeSalary Range: $70,000.00 - $80,000.00 SalaryJob Title: Area Manager, Parking Operations Location: Minneapolis/St. Paul, MN Empl…
Skills: Interpersonal Skills, Problem Solving, Decision Making, Organization, Time Management
New Ulm, Minnesota, United States · On-site
$15/hr–$20/hr
Location: Kwik Trip 180 1623 N. Broadway St. New Ulm, MN 56073 Requisition: 228054 Pay Range: $15.00 to $20.30 Shift: Variable Actual pay will be based on various factors, such as a candidate’s qualifications, skills, co…
Skills: Customer Service, Food Service, Problem Solving, Time Management, Interpersonal Skills
Inver Grove Heights, Minnesota, United States · On-site
$11/hr–$18/hr
At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s t…
Skills: Guest Service, Beverage Preparation, Cash Handling, Hospitality, Active Listening
Rochester, Minnesota, United States · On-site
$11/hr–$18/hr
At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s t…
Skills: Guest Service, Beverage Preparation, Cash Handling, Active Listening, Hospitality
Bayport, Minnesota, United States · On-site
$19/hr–$20/hr
Overview Put Your Purpose to Work at PHS • We Have a Place for YOU • Apply to Croixdale Today!At Croixdale, find purpose and passion in your work with a team of like-minded people focused on enriching the lives and touch…
Skills: Meal Preparation, Dining Room Preparation, Meal Service, Customer Service, English Communication
Hinckley, Minnesota, United States · On-site
$14/hr–$21/hr
It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business. For current employees of Mille Lacs Corporate Venture and its subsidi…
Skills: Cash Handling, Guest Service, Bussing, Food Running, Host Interactions
Bloomington, Minnesota, United States · On-site
$12/hr–$21/hr
At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s t…
Skills: Leadership, Customer Service, Team Engagement, Waste Management, Communication
Hinckley, Minnesota, United States · On-site
$11/hr–$15/hr
It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business. For current employees of Mille Lacs Corporate Venture and its subsidi…
Skills: Beverage Service, Cash Handling, Suggestive Selling, Customer Service, Alcohol Awareness
Plymouth, Minnesota, United States · On-site
$18/hr–$20/hr
Allina Health Restorative Suites, a Senior Care Campus managed by Cassia, is hiring a Housekeeper to join our team in Plymouth, MN. Join our team where your skills, compassion, and commitment to quality care are truly va…
Skills: Housekeeping, Cleaning, Laundry Management, Floor Waxing, Dusting
Hinckley, Minnesota, United States · On-site
$20/hr–$30/hr
It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business. For current employees of Mille Lacs Corporate Venture and its subsidi…
Skills: Staff Supervision, Guest Service, Food & Beverage Operations, Budget Management, Cash Handling
Baxter, Minnesota, United States · On-site
$16/hr–$20/hr
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Kwik Trip 1747 Pay Range: $16.00 to $20.30 Shift: Variable Actual pay will be based on various factors, such as a candidate’s qualifi…
Skills: Customer Service, Food Safety, Sanitation, Merchandising, Problem Solving
Oakdale, Minnesota, United States · On-site
$16/hr–$21/hr
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Kwik Trip 869 Pay Range: $16.00 to $21.70 Shift: Variable Actual pay will be based on various factors, such as a candidate’s qualific…
Skills: Customer Service, Food Service, Problem Solving, Time Management, Interpersonal Skills
Hinckley, Minnesota, United States · On-site
$11/hr–$15/hr
It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business. For current employees of Mille Lacs Corporate Venture and its subsidi…
Skills: Customer Service, Food Service, Beverage Service, Cash Handling, Suggestive Selling
Bloomington, Minnesota, United States · On-site
Job Description #EnterTheGame Activate: What We Do Activate is redefining how the world plays across Canada, US, and beyond into the global market. We’re a technology company that fuses a game, a workout, and a party int…
Skills: Team Leadership, Customer Relations, Conflict Resolution, Staff Coaching, Inventory Management
Arden Hills, Minnesota, United States · On-site
$11/hr–$18/hr
At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s t…
Skills: Guest Service, Beverage Preparation, Cash Handling, Hospitality, Active Listening
Princeton, Minnesota, United States · On-site
$15/hr–$21/hr
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Kwik Trip 928 Pay Range: $15.50 to $21.70 Shift: Variable Actual pay will be based on various factors, such as a candidate’s qualific…
Skills: People skills, Problem solving, Mechanical aptitude, Time management, Physical stamina
Faribault, Minnesota, United States · On-site
$16/hr–$27/hr
At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s t…
Skills: Leadership, Customer Service, Store Operations, Inventory Management, Cash Handling
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Manage incoming and outgoing calls to ensure guest satisfaction and coordinate internal communications via radio. Handle room service orders, transportation reservations, and emergency coordination while maintaining guest confidentiality.
Ideal candidates should have at least one year of experience in hotel front desk or customer service environments. Proficiency in the Opera system and the ability to work a flexible schedule including weekends and holidays are preferred.
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com.
The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.
Position Summary
Unique. Stylish. Entirely Radisson Blu. Upper Upscale by industry definition. First class in any other language. High on design and style, all wrapped up in a Yes I Can! Attitude. The Radisson Blu Mall of America features 500 design forward guest rooms, unique spaces and over 26,000 square feet of meeting space and is the first hotel connected to the Mall of America.
The position of the Telephone/PBX Operator requires an ability to provide superior guest service in a fast-paced, upscale environment.
Hourly Wage: $20.32
Employee discounts on thousands of hotels
Enjoy a complimentary meal in the associate cafeteria during your shift
Free Parking
Paid Sick Time (MN Earned Sick and Safe Time)
1st of the month following 30 days of service:
Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, and so much more!
Employer paid HSA contribution
401(k) Retirement Plan
90 Days:
Paid Vacation Time
8 Paid Holidays
Paid Bereavement
1 Year:
Paid Floating Holidays
Key Responsibilities
Provides guests with genuine hospitality through hotel service standards:
Handle incoming/outgoing calls in an attentive, courteous and efficient manner, according to the hotel’s standard operating procedures.
Provides clear and concise communication while assisting guests with their questions or needs.
Anticipates guests needs while providing recommendations of the hotel and local attractions.
Assists guests with changes in their room or restaurant reservation.
Makes reservations for shuttle and ground transportation.
Delivers guest welcome calls upon check-in.
Responsible for radio communications between at departments of the hotel.
Communicates with housekeeping regarding room availability and guest requests.
Takes Room Service food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
Maintains an up to date knowledge of the Room Service menu and ingredients to assist with food allergy questions/concerns.
Input and accesses data in Opera, Open Table, Micros, Runtriz and HotSOS.
Assists with emergencies (medical, fire, power/system failure) by contacting the designated personnel for immediate assistance.
Maintains discretion and confidentiality of all calls and guest room and fax numbers.
Creates 100% guest satisfaction by providing the Radisson Blu experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations:
Gives personal attention, takes personal responsibility and uses teamwork when providing guest service.
Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems.
Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis.
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction.
Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guests.
Requirements/Skills
Ideal candidate will have a minimum of one-year of hotel front desk experience, other hotel experience or experience in a customer service environment
Experience in Opera system preferred
Strong verbal, written and interpersonal skills
Works well independently or as part of a team
Strong attention to detail
Commitment to exceptional guest service
Ability to maintain a positive and professional attitude when handling all situations
Adhere to the policies and procedures of the hotel
Ability to work a flexible schedule including holidays and weekends
Working knowledge of computer and math skills.
Perform repetitive hand and arm movements;
Ability to sit for long periods of time, 8 hours or more per day;
Must be able to squat, bend, kneel and twist;
Occasional lifting, pushing, or pulling of more than 10 pounds.
Other Information
The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all times.
This position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an “at-will” relationship and may be terminated by either party at any time, with or without notice.
We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.
Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.
In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.
A collection of 22 guest-first hotel brands. Where you are in business for yourself, not by yourself.
Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. The challenger in upscale and a leader in midscale and extended stay, Choice® has nearly 7,500 hotels, representing more than 630,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that range from full-service upper upscale properties to midscale, extended stay, and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® rewards program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com. At our worldwide corporate headquarters in the Washington metropolitan area (North Bethesda, MD), our IT center in Scottsdale, AZ, and Minneapolis, MN, and through our associates across the globe, we keep those hotels humming by serving as a champion for our franchisees. When you #MakeItYourChoice, you will have the environment, the tools, and the momentum to drive your career and organizational success.
Offices: 915 Meeting St, North Bethesda, Maryland 20852, US · 18615 Claret Drive, Scottsdale, AZ 85255, US
Based on 434 listings with disclosed salaries, most hospitality jobs in Minnesota pay between $50k–$82k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 5,660 open hospitality positions in Minnesota listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Kwik Trip, Inc., Bagel Brands, Compass Group, Starbucks, among others. Browse the listings above to see every active employer.
Yes — 58 of the 5660 open hospitality positions offer remote or hybrid work (22 remote, 36 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
