Merchandise Associate - University of Michigan-Game Day Staff
Ann Arbor, Michigan, United States · On-site
Entry level
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Part-time
high school, bachelor degree
Posted 52d ago
~40 hrs/week
Responsibilities
Provide professional customer service and handle sales transactions using POS terminals during University of Michigan game day events. Maintain organized and fully stocked merchandise locations while assisting guests with stadium information.
Requirements
Applicants must be at least 18 years old with a high school diploma or equivalent, though a college degree is preferred. Candidates must be able to stand for long periods, lift up to 30 lbs, and work flexible hours including weekends and holidays.
Full job description
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.
Legendsbrings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment?Join us to make legends happen!
LEGENDS GLOBAL MERCHANDISE
Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories. For in-venue, e-commerce and pop-up operations, Legends sets the standard when it comes to a unique shopping experience. We pride ourselves in creating a customized portfolio of inventory based on each property, and operating as a true extension of each client’s brand. Different guests want different things, and we are here to build and provide a tailored retail experience.
Merchandise Associate - University of Michigan-Game Day Staff
The Merchandise Associate will report directly to the supervisor on duty while working closely with the other sales associates & management to deliver legendary customer service surrounding University of Michigan Game Day events. In addition, it will be necessary to be very knowledgeable about the stadium and services in order to assist any and all guests.
ESSENTIAL FUNCTIONS
Customer Service– Provide fun and professional environment for teammates and fans
Proactively greet guests and assist all customers
Uphold Legends standards and policies
Sales– Accurately ring in sales and handle cash amounts in a timely manner on the Point of Sale terminal
Ensure that you are educated on the products and services sold throughout the Stadium
Assist as directed by your supervisor to ensure that your assigned location is neat, organized, clean and fully stocked for all events and set up prior to event
Assist with stocking of merchandise
Perform other duties as assigned by supervision
QUALIFICATIONS
All applicants must be at least 18 years of age
High school diploma or equivalent. College degree preferred
Energetic, self-motivated, warm, and friendly personality
Must be collaborative and a team player
Willingness and drive to exceed guest expectations
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
Basic math skills; ability to accurately count change and balance bank
Must be able to work in a fast paced and continuously changing environment
Able to bend and squat and walk/stand for extended periods of time
Ability to transport up to 30 lbs on a continuous basis
Ability to work independently or in a team during set up and to get tasks done quickly
Ability to communicate effectively with supervisor and guests
Must be flexible to work events at Georgia Tech athletic venues including late nights, weekends, and holidays
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training
COMPENSATION
Competitive Hourly Pay
WORKING CONDITIONS
Location: On Site - University of Michigan Ann Arbor, MI
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Related keywords
RetailMerchandisingOmnichannel ShoppingGame Day StaffPoint of SaleCustomer ExperienceInventory ControlSports EntertainmentVenue ManagementCashiering
ASM Global has joined Legends - uniting two industry leaders to redefine live experiences
Industry
Entertainment
Company size
10,001+ employees
Founded
2019
Headquarters
Los Angeles, California
LinkedIn followers
64,231
ASM Global is the world’s leading venue management company and producer of live event experiences. Acquired by Legends in 2024, with over 400 premier venues worldwide, ASM Global operates and invests in the world's most important stadiums, arenas, convention centers, and theaters, including entertainment districts and mixed-use developments.
We produce over 20,000 live events annually, welcoming more than 164 million guests each year. As the global leader in content programming and revenue optimization, our best-in-class management leverages the latest data-driven marketing strategies to deliver maximum value and profitability for venue owners.
Beyond the walls of our venues, ASM Global is actively working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, embodies a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-leading 50+ certified green venues) are just a couple of examples of ASM Global’s impactful, environmentally friendly outlook.
As the global industry leader, we understand the importance of setting an exceptional example while having a great time doing it.
Offices: 800 W Olympic Blvd, 3rd Floor, Los Angeles, California 90015, US · Manchester Arena Victoria Station, Manchester, GB · GPO Box 1040, Brisbane, QLD 4001, AU · Building 08 Premises 416, Dubai Media City, Dubai, AE · R Oscar Freire, 585 – 3º andar, Jardim Paulista, Sao Paulo, 01426-001, BR
Based on 211 listings with disclosed salaries, most hospitality jobs in Michigan pay between $50k–$82k per year. Individual offers vary with seniority, company size, and specialization.
How many Hospitality jobs are open in Michigan right now?
There are currently 6,231 open hospitality positions in Michigan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Michigan?
Companies currently hiring include Domino's, Compass Group, The Wendy's Company, Starbucks, Aramark Healthcare+, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Michigan?
Yes — 73 of the 6231 open hospitality positions offer remote or hybrid work (45 remote, 28 hybrid).
How do I apply for Hospitality jobs in Michigan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.