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Sanozen Inc.
Product Development Specialist
Vancouver, Washington, United States · On-site
$25/hr–$30/hr
Mid level
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$22/hr–$31/hr
Part-time
high school
Health insurance, Financial aid services, Discounts
Posted 12d ago
Apply by Aug 30
~24 hrs/week
Responsibilities
The Patient Access Representative serves as the primary non-clinical contact for hospital visits, responsible for greeting, registering, and admitting patients. They also verify insurance coverage, collect payments, and ensure all medical and financial records comply with state and federal regulations.
Requirements
Candidates must have a high school diploma or equivalent and at least one year of healthcare or clerical experience. Proficiency in electronic systems, strong communication skills, and knowledge of medical terminology are required for this role.
Full job description
Overview
You are the first face patients see — setting the tone for a welcoming and positive experience. Simply put, you are the face of Legacy.
As we work to fulfill our mission of making life better for others, we need compassionate and capable individuals to guide patients through every step of their healthcare journey. As a Patient Access Representative, you’ll use your strong communication and interpersonal skills to collect insurance and other essential information, assist patients and families in understanding their financial responsibilities, collect co-payments, and ensure required legal documentation is obtained for state and federal compliance.
Your attention to detail in creating accurate medical and financial records will make a meaningful difference for both patients and our medical teams.
Legacy Salmon Creek Medical Center is Southwest Washington’s most modern hospital, offering the latest technology in a setting designed for comfort and care for the whole family. We feature innovations in joint replacement, robotic surgery, pelvic health for women, cancer care, intensive care for newborns, neurosurgery, medical care for children and more.
Responsibilities
The Patient Access Representative serves as the primary non-clinical contact for all hospital-based patient visits. Responsibilities include:
Greeting, registering, checking in, and admitting patients according to scope and service line.
Collecting patient demographics, identifying medical providers involved in care, and documenting medical decision-makers.
Verifying insurance coverage and benefits, and determining patient financial responsibilities.
Assisting patients and families in understanding active insurance coverage and providing guidance on accessing financial and insurance resources.
Offering self-pay information and applicable discounts.
Collecting copayments, coinsurances, deposits, and payments as appropriate.
Collaborating with Revenue Cycle departments and hospital units to ensure accurate medical and financial records.
Collecting and submitting required legal documentation to meet State and Federal compliance regulations.
Qualifications
Education:
High School diploma or equivalent required.
Two years college education including satisfactory completion of college level Health Records coursework preferred.
Experience:
A minimum of one year of healthcare experience or equivalent education in at least one of the following areas required: Patient Access, Medical Records/Health Information or applicable clerical support experience.
Six months customer service experience required.
Previous registrar and third-party payor experience preferred.
An understanding of health plan and benefit structures preferred.
Skills:
Effective written and verbal communication skills.
Critical thinking and problem-solving skills required.
Ability to work efficiently with minimal supervision, exercising independent judgment within stated guidelines.
Demonstrated effective interpersonal skills which promote cooperation and teamwork.
Ability to withstand varying job pressures and organize/prioritize related job tasks.
Ability to perform multiple tasks at the same time.
Excellent public relations skills and demonstrated ability to communicate in calm, succinct, business-like manner.
Ability to deal with people in emergent and/or stressful situations.
Ability to identify alternative means of communication as needed.
Ability to adapt to change.
Keyboard skills and ability to navigate electronic systems applicable to job functions.
Ability to maneuver through several applications including electronic medical records, Microsoft Office applications, different software, website, and databases.
Demonstrated understanding of complex collection issues.
Demonstrated knowledge of multi-payor systems, and understanding and applying e-coverage results preferred.
Demonstrated knowledge of billing/collection, past balances, deposits and knowing State and Federal rules and regulations preferred.
Ability to understand and adhere to EMTALA (Emergency Medical Treatment and Labor Act) guidelines.
Able to communicate patient financial communication, offer financial aid services, educating patients on eligibility and in and out of network status.
Ability to enroll patients into Presumptive Medicaid services – which entails a detailed questionnaire with the patient to determine eligibility
Knowledge of medical terminology.
Pay Range
USD $22.32 - USD $31.90 /Hr.
Our Commitment to Health and Equal Opportunity
Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.
If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.
Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.
To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you
Good health for our people, our patients, our communities and our world. Legacy Health is a local nonprofit that provides comprehensive primary, secondary and tertiary care services across the Portland and Vancouver metro area and the mid-Willamette Valley.
That means helping people get healthy, and staying that way. Encouraging medical professionals to set a higher standard. Tending to the little things that help patients heal. And supporting our staff in doing whatever it takes to meet the needs of those we serve.
But it's not just what we do, it's why we do it. At Legacy, our fundamental responsibility is to improve the wellness of everyone we touch, to empower people to live healthier lives, and to create a legacy that truly lives on.
We strive to be a diverse, culturally competent organization. We strongly encourage individuals with diverse backgrounds and those who promote diversity and inclusion to apply.
Follow Legacy Health on Twitter: http://twitter.com/OurLegacyHealth
Join the Legacy Health Facebook community: http://www.facebook.com/legacyhealth/
Equal Opportunity Employer/Vet/Disabled
(Photo is of Legacy Salmon Creek Medical Center - Vancouver, WA)
Offices: Legacy Health System Office, 1919 NW Lovejoy, Portland, OR 97209, US · Legacy Meridian Park Medical Center, 19300 SW 65th Ave., Tualatin, OR 97062, US · Legacy Mount Hood Medical Center, 24800 SE Stark St., Gresham, OR 97030, US · Legacy Salmon Creek Medical Center, 2211 NW 139th St., Vancouver, WA 98686, US · Legacy Emanuel Medical Center, 2801 N. Gantenbein, Portland, OR 97227, US
Within our award-winning facilitieswe offer an integrated network of health care services - acute and critical careinpatient and outpatient treatmentand community health education and a variety of specialty services.HospitalHealth CareOutpatient CareWellnessHealthcare Services & HospitalsHealthcare
How many Healthcare jobs are open in Vancouver, WA right now?
There are currently 437 open healthcare positions in Vancouver, WA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Vancouver, WA?
Companies currently hiring include Legacy Health, Vancouver Clinic, Sea Mar Community Health Centers, Lifeline Connections, Cogir Senior Living, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Vancouver, WA?
Yes — 32 of the 437 open healthcare positions offer remote or hybrid work (5 remote, 27 hybrid).
How do I apply for Healthcare jobs in Vancouver, WA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.