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$32/hr–$36/hr
Full-time
bachelor degree
Dental Insurance, Life Insurance, Long-term Disability Insurance, Medical Insurance, Employee Assistance Program (EAP), Flexible Spending Account (FSA)
Posted 8d ago
~40 hrs/week
Responsibilities
The Milieu Counselor is responsible for maintaining a safe, therapeutic environment for residents through proactive engagement and direct support. Key duties include monitoring security, distributing medication, and collaborating with an interdisciplinary team to ensure housing stability.
Requirements
Candidates must be able to meet Washington Department of Health requirements for registration as a Registered Agency Affiliated Counselor (AAC). A basic understanding of homelessness and the ability to work with clients displaying complex behavioral health issues is required.
Full job description
Description
Days Off: Sunday, Monday
Shift: Night (11:30pm - 8am)
Shift Differential: $1.00 per hour
Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.
About DESC:
Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home.
DESC operates five shelter/emergency housing programs,19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder.
PROGRAM DESCRIPTION:
Clover Place will be a new DESC housing site that will include 95 units of affordable housing in Seattle's Woodland neighborhood. This vital project will provide stable, supportive housing and 24/7 on-site services for single adults living with disabilities and experiencing chronic homelessness. The community will also feature welcoming indoor and outdoor common spaces.
JOB DEFINITION:
The Milieu Counselor is a key member of the on-site team, responsible for cultivating a safe, therapeutic, and welcoming environment for residents, internal/external stakeholders, and emergency responders. This role is centered on proactive resident engagement, building a sense of community, and providing direct support in shared and private living spaces. The Milieu Counselor promotes resident well-being by fostering a supportive community and helping individuals develop the skills necessary for long-term housing stability.
MAJOR DUTIES AND RESPONSIBILITIES:
Participate in shift briefs and read logs before the start of each shift daily
Provide front desk coverage when needed
Distribute client medication and serve food on shift
Assertively engage residents in the general milieu and common areas
Create a healthy and welcoming environment for residents which includes maintaining the general cleanliness of grounds and common areas. This includes conducting regular perimeter walk-throughs, enforcing good neighbor policy by ensuring individuals are not loitering outside of the building and on the property premises.
Maintain safety and security by monitoring all general access areas and enforcing project rules
As part of an interdisciplinary team, assist residents in maintaining their housing and a healthy living environment, through proactive engagement and hands on in unit support as needed
Assist building/care team staff with engaging residents through creative, resourceful strategies that build trust and confidence for tenants who are resistant to engaging with project/program staff.
Assist building/care team staff in the initiation, facilitation and promotion of on-site activities, therapeutic support groups, outings and community meetings.
Documenting in housing service notes and UECL in Chasers
Participate in consumer feedback activities and meetings to ensure the client voice is integrated into program operations.
Proactively intervene in crises using de-escalation skills, respond to emergencies, and initiate action as required, including contact and collaborating with emergency response systems
Write significant events involving residents and building operations activities in a daily log; read log daily
Assist with unit turnovers, new resident leasing and orientation; rent collection and facilities inspections
Respond to resident complaints in a manner consistent with DESC values
Work cooperatively with staff at the project and with visiting providers and/or emergency responders when on site.
Escort emergency responders and/or outside vendors/providers through the building when on site. This includes but is not limited to capturing and logging pertinent data pertaining to fire alarms or any work related to visits from Emergency Responders during or at the end of each shift.
Initiate maintenance repairs by submitting work orders when noticed
Assist with new tenant moves ins
Participate in staff meetings and trainings
Responding to in unit emergencies, water shut off, remediation, and cleanup after significant events
Assist with maintaining a hygienic living environment including but limited to participating with in unit prep for pest inspections, and trash room clean up while on shift
Assist with grounds & common area upkeep. Ensuring cleanliness and safety of hallways, laundry rooms, lobbies, and outdoor areas
Assist with other property management functions as assigned by the site Project Manager or designated leadership team member
Requirements
MINIMUM QUALIFICATIONS:
Ability to meet Washington Department of Health requirements for registration as a Registered Agency Affiliated Counselor (AAC) or any other superseding credential.
Basic understanding of homelessness and various characteristics of homeless adult population.
Ability to communicate and work effectively with staff from various backgrounds.
Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors.
Subscription to philosophy of cooperation and continuity across programs and of consideration and respect for clients.
PREFERRED QUALIFICATIONS:
BA degree in social or behavioral science.
Residential property management experience.
Experience with the challenges of mental illness and substance use.
Ability to drive an agency or personal vehicle to conduct agency related business, which requires a current Washington State driver's license and insurable driving record.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, lift and carry items weighing up to 40 pounds, and operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Related keywords
Social ServicesBehavioral HealthHomelessnessSupportive HousingRegistered Agency Affiliated CounselorAACSEIU Healthcare 1199NWCrisis StabilizationMental HealthSubstance Use DisorderDe-escalationProperty ManagementTherapeutic EnvironmentHousing StabilityClient Advocacy
DESC works to end the homelessness of vulnerable people, particularly those living with serious mental illnesses or substance use disorders. Through partnerships and an integrated array of comprehensive services, treatment and housing, we give people the opportunity to reach their highest potential.
DESC is the largest multi-service agency serving homeless adults in the Pacific Northwest, reaching over 9,000 people annually with an array of state-licensed mental health and substance abuse treatment programs—including street outreach and engagement, crisis diversion and respite, case management, short-term and ongoing care, psychiatric assessment and treatment, supported employment, individual and group substance abuse counseling, 468 emergency shelter beds, and over 1,100 units of permanent supportive housing. DESC adheres to the Housing First philosophy, the belief that housing is a basic human right, not a reward for clinical success and once the chaos of homelessness is eliminated from a person's life, clinical and social stabilization occur faster and are more enduring.
DESC's innovative programs have earned recognition regionally and nationally. Every day at DESC we see what innovative clinical care and supportive housing can do: people who have been homeless for years regain their health, their dignity and their humanity. They reconnect with parents, children, brothers, sisters. They make friends, rediscover interests, and find work or other meaningful activity.
And when they recover their lives, the quality of life is improved for all of us. Our community becomes a better place in which to live and work.
Offices: 515 Third Avenue, Seattle, WA 98104, US
Emergency ShelterMental Health & Chemical Dependency ServicesPermanent Supportive HousingDay CenterCrisis Diversionand Employment Support ProgramSocialHealth CareNon ProfitHomeless Shelter
How many Healthcare jobs are open in Seattle, WA right now?
There are currently 2,332 open healthcare positions in Seattle, WA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Seattle, WA?
Companies currently hiring include UW Medicine, PROVIDENCE MEDICAL INSTITUTE, Seattle Children's, DESC (Downtown Emergency Service Center), Virginia Mason Franciscan Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Seattle, WA?
Yes — 348 of the 2332 open healthcare positions offer remote or hybrid work (132 remote, 216 hybrid).
How do I apply for Healthcare jobs in Seattle, WA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.