San Francisco, California, United States · On-site
Entry level
About Us Located in San Francisco’s Pacific Heights neighborhood, Serenity AG partners with an innovative mental health practice designed around one simple goal: delivering an exceptional patient experience at every step…
Skills: Patient experience, Hospitality, Concierge services, Customer service, Clinical support
San Francisco, California, United States · On-site
$68k–$103k/yr
Entry level
Company Description The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Departm…
Skills: Patient Care, Medical Documentation, Phlebotomy, Observation and Reporting, Infection Control
San Francisco, California, United States · On-site
$69k–$106k/yr
Entry level
Company Description The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Departm…
Skills: Direct Patient Care, Patient Observation, Medical Documentation, Phlebotomy, Infection Control
San Francisco, California, United States · On-site
$131k–$159k/yr
Mid level
Company Description The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Departm…
San Francisco, California, United States · On-site
$134k–$162k/yr
Mid level
Company Description The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Departm…
San Francisco, California, United States · On-site
$92k–$111k/yr
Entry level
Company Description The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Departm…
Skills: Medication Administration, Patient History Taking, Vital Signs Monitoring, Medical Record Maintenance, Direct Patient Care
Enterprise Account Executive, Healthcare & Life Sciences
San Francisco, California, United States · On-site
$280k–$360k/yr
Senior+$592M raised
Responsibilities: Responsible for new business development within large enterprise accounts and closing of opportunities within the Healthcare & Life Sciences industry Foster and expand the company’s relationship with bu…
Skills: Enterprise sales, Healthcare industry knowledge, Life sciences industry knowledge, SaaS sales, Strategic value-based selling
Nurse Practitioner (2328) All Specialties - Citywide - H00175
San Francisco, California, United States · On-site
$213k–$308k/yr
Mid level
Company Description The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Departm…
Nurse Practitioner (2328) All Specialties - Citywide - H00175
San Francisco, California, United States · On-site
$218k–$314k/yr
Mid level
Company Description The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Departm…
San Francisco, California, United States · On-site
$176k–$235k/yr
Mid level
Company Description The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Departm…
Skills: Public Health Nursing, Case Management, Maternal and Child Health, Infection Control, Community Organization
San Francisco, California, United States · On-site
$172k–$231k/yr
Mid level
Company Description The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Departm…
Skills: Public Health Nursing, Case Management, Patient Education, Care Coordination, Infection Control
San Francisco, California, United States · Remote OK
Mid level
About Stratis Group: Stratis Group is an independent pharmaceutical consulting firm that specializes in commercialization throughout a brand’s lifecycle, our core passions include: market access, patient services, field …
San Francisco, California, United States · Remote OK
Mid level$213M raised
About us Health is the most important thing in life, and the American healthcare system is completely broken - poor outcomes, high cost, bad patient experience. We're building a new system from the ground up. Our mission…
Skills: Software Engineering, AI Development, Digital Health, System Architecture, Product Development
San Francisco, California, United States · Remote OK
$140k–$170k/yr
Senior$3M raised
As the leading global type 1 diabetes (T1D) research and advocacy organization, Breakthrough T1D helps make everyday life with T1D better while driving toward cures. We invest in the most promising research to turn ideas…
Skills: Major gift fundraising, Principal gift strategy, Portfolio management, Relationship management, Strategic planning
San Francisco, California, United States · On-site
$29/hr–$32/hr
Mid level
Job DetailsJob Location: Baldwin SAFE Nav Center - SAN FRANCISCO, CA 94103Position Type: Full-TimeSalary Range: $29.00 - $32.00 HourlyJob Shift: AnyMission Statement Through the use of social and restorative justice prin…
Skills: Case management, Trauma-informed care, Crisis intervention, Homeless management information system (HMIS), Documentation
Director/Senior Manager of Revenue Cycle Management - Remote or Hybrid San Francisco
San Francisco, California, United States · Remote OK
$140k–$180k/yr
Senior$25M raised
About Clarity Pediatrics Clarity Pediatrics is redefining pediatric chronic care in a fragmented, $100B category. Clarity is fast emerging as one of the most innovative leaders in pediatric health. One in three American …
San Francisco, California, United States · On-site
$36/hr–$45/hr
Entry level
Employment Duration: 4 months (w/ potential for extension) Department: Cancer Shared Services Under supervision of a clinical leader, guided by policies and procedures of the Ambulatory Services, and in collaboration wit…
Career-defining. Life-changing. At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can…
Skills: Project Management, Embedded Systems, Hardware Development, Firmware Development, Medical Device Development
PHIL, Inc.
Senior Marketing Manager
San Francisco, California, United States · Remote OK
$120k–$140k/yr
Senior$182M raised
Company Overview Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions…
San Francisco, California, United States · On-site
$204k–$281k/yr
Senior+
On Site - South San Francisco. About This Role At Biogen, we are committed to discovering, developing, and delivering innovative therapies for people living with serious neurological and immunological diseases. In this r…
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Full-time
Paid holidays, Vacation, Sick time, Medical insurance, Dental insurance, Vision insurance
Posted 7d ago
~40 hrs/week
Responsibilities
The Patient Experience Coordinator will manage daily clinic operations, including patient check-in, room preparation, and administrative support to ensure a high-end, personalized experience. They will also assist the clinical team with patient rooming, vital signs, and maintaining clinic supplies to ensure a smooth and welcoming environment.
Requirements
The ideal candidate possesses a strong hospitality mindset with excellent emotional intelligence and organizational skills. While healthcare experience is welcomed, it is not required, provided the candidate is professional, proactive, and comfortable with clinic technology.
Full job description
About Us
Located in San Francisco’s Pacific Heights neighborhood, Serenity AG partners with an innovative mental health practice designed around one simple goal: delivering an exceptional patient experience at every step.
The practice specializes in the treatment of treatment-resistant depression and combines leading clinical care with a highly personalized, hospitality-driven approach. From the design of the clinic to the way patients are welcomed, supported, and cared for, every detail is intended to create an experience that feels calm, comfortable, thoughtful, and highly individualized.
Our patients are supported by an exceptional clinical team and a dedicated Patient Advocate who helps manage scheduling, transportation, insurance paperwork, and other logistical details so patients can focus on their treatment and recovery.
This is a highly patient-facing role that combines concierge-level hospitality with hands-on clinical support in an elevated mental health setting.
Job Description
We are seeking an energetic, polished, and service-oriented professional to help us redefine what a patient-centered healthcare experience can be.
This role is especially well suited for someone with experience in hospitality, luxury service, concierge, high-end customer service, or another environment where anticipating needs and creating an exceptional experience are part of the job. Healthcare experience is welcome but not required.
The ideal candidate takes genuine pride in caring for people, notices the details others may miss, and enjoys creating an environment that feels organized, welcoming, and exceptionally well run. You should be friendly, dependable, proactive, highly organized, comfortable with technology, and able to manage multiple priorities without losing attention to the patient experience.
The role includes in-clinic patient support, clinic operations, administrative responsibilities, and hands-on assistance to physicians and the clinical team. You should be comfortable working closely and one-on-one with a physician and taking ownership of the day-to-day details that make the clinic experience exceptional.
What You Do
Create an exceptional, highly personalized experience for every patient from arrival through departure, ensuring they feel welcomed, comfortable, and genuinely cared for.
Own the in-clinic patient experience, including treatment-room readiness, warm greeting and check-in, personalized amenities, comfort needs, safety requirements, and coordination throughout the visit.
Take pride in the appearance and atmosphere of the clinic, keeping patient rooms and shared spaces exceptionally clean, organized, stocked, welcoming, and ready throughout the day.
Prepare and reset treatment rooms between patients, making sure every detail is in place for the next visit.
Work closely with physicians and the clinical team to keep the clinic running smoothly and create an outstanding experience for both patients and providers.
Perform supporting clinical responsibilities, including rooming patients, taking and recording vital signs, assisting with self-assessments and testing, and supporting treatments and procedures as appropriate.
Maintain inventories of clinical supplies, patient amenities, and office supplies so the clinic is consistently well stocked and prepared.
Support day-to-day clinic operations, including opening or securely closing the clinic, scheduling and care coordination, collecting payments or copays, insurance eligibility assistance, and basic administrative tasks.
Maintain accurate and organized paperwork, scanning, filing, mail, deliveries, and other clinic administrative needs.
Help patients safely and comfortably navigate the clinic, including providing physical assistance such as pushing a wheelchair when needed.
Take ownership of the details. Notice when something is out of place, a patient needs something, supplies are running low, or a process could work better—and take action to make it right.
What We're Looking For
A genuine hospitality mindset—you enjoy taking care of people, anticipate what they need, and take satisfaction in creating an exceptional experience.
Experience in hospitality, luxury service, concierge, high-end customer service, patient experience, or a similarly service-focused environment is strongly preferred. Healthcare experience is welcome but not required.
Exceptional emotional intelligence, empathy, and interpersonal skills, with the ability to make different personalities feel comfortable and cared for.
Polished, professional, and approachable presence with high standards for both personal presentation and the environment around you.
Naturally attentive to details—you notice what is out of place, what needs to be replenished, and what could make someone’s experience better without waiting to be asked.
Proactive, dependable, and accountable. You take ownership of your responsibilities and follow through.
Organized and efficient, with the ability to manage multiple priorities while remaining calm and focused.
Flexible and adaptable, with a positive attitude toward changing priorities and an evolving, entrepreneurial environment.
A problem solver who enjoys identifying opportunities for improvement and bringing practical solutions to the team.
Collaborative and comfortable working closely with physicians, clinical staff, and other team members.
Comfortable learning and using everyday technology, including Google Workspace, computers, mobile apps, and clinic systems.
Interested in building a stable, long-term role and growing with the organization.
Able to sit, stand, and walk throughout an 8-hour workday and occasionally lift or carry up to 30 pounds.
Part-time and full-time opportunities
Paid holidays, vacation, and sick time
Medical, dental, and vision insurance for eligible full-time employees
401(k) retirement plan with a company match
Short-term and long-term disability insurance
Life insurance
Employee Assistance Program (EAP)
Opportunities for professional growth and advancement
Partnerships in Innovative Healthcare, Patient Advocacy, & Leadership
Industry
Mental Health Care
Company size
51-200 employees
Founded
2022
LinkedIn followers
1,395
Patient Advocacy, Integrity, Access, Equity, and Freedom. Serenity AG is the trusted partner for doctors and investors driven by a passion to deliver unprecedented access to innovative treatments with unparalleled patient advocacy support.
Mental Health CarePatient Advocacyand Healthcare Consulting
How many Healthcare jobs are open in San Francisco, CA right now?
There are currently 2,804 open healthcare positions in San Francisco, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in San Francisco, CA?
Companies currently hiring include UCSF Department of Anesthesia and Perioperative Care, Sutter Health, San Francisco Department of Public Health, One Medical, San Francisco Campus for Jewish Living, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in San Francisco, CA?
Yes — 838 of the 2804 open healthcare positions offer remote or hybrid work (193 remote, 645 hybrid).
How do I apply for Healthcare jobs in San Francisco, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.