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Senior
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Full-time
high school
Posted 13h ago
Apply by Sep 10
~40 hrs/week
Responsibilities
The representative will welcome patients, manage registration and scheduling tasks, and ensure accurate collection of demographic and insurance information. They will also provide basic interpretation support and assist with point-of-service payments in a fast-paced healthcare environment.
Requirements
Candidates must have a high school diploma or equivalent and be fluent in both English and Spanish. At least one year of customer service experience is preferred for this role.
Full job description
Overview
At WakeMed, our mission is to improve the health and well-being of our community—and we do it by delivering outstanding, compassionate care.
We're hiring a Patient Registration Representative, Bilingual to be one of the first friendly faces patients see when they arrive for care. In this role, you'll help create a positive patient experience by welcoming patients, managing registration and scheduling tasks, supporting communication needs, and ensuring accurate patient information is collected in a fast-paced healthcare environment.
What you'll do
Welcome patients and families, check them in for appointments, and provide outstanding customer service.
Register patients by accurately entering demographic, insurance, and other required information.
Collect copays and point-of-service payments and assist with checkout processes.
Schedule and coordinate follow-up appointments, procedures, and services as needed.
Provide basic interpretation support and assist with communication in both English and Spanish.
Who you are
Fluent in written and spoken English and Spanish.
Comfortable interacting with patients, families, healthcare professionals, and community members.
Able to stay organized and maintain accuracy while managing multiple tasks in a fast-paced environment.
Skilled in customer service, communication, and problem-solving.
Committed to creating a welcoming and positive experience for every patient.
If you enjoy helping others, thrive in a busy healthcare setting, and are passionate about providing excellent service, we encourage you to apply and join the WakeMed team.
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visitwww.wakemed.org.
EOE
Licensure
Not Applicable Education
High School Diploma or Equivalent Required Experience
Wake County's premiere health system | FB & T: @WakeMed | IG: @WakeMedHospitals
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1961
Headquarters
Raleigh, NC
LinkedIn followers
58,163
WakeMed Health & Hospitals is a private, not-for-profit health care organization based in Raleigh, N.C.
The 900+ bed system comprises a network of health care facilities that includes:
• Level I Trauma Center and tertiary referral hospital, children’s hospital and rehabilitation hospital in Raleigh, N.C.
• Community hospital in Cary
• Women’s hospital and family health center in North Raleigh
• Comprehensive outpatient centers and freestanding emergency departments in Brier Creek, Garner and Apex
• Freestanding Children's Emergency Department and dedicated Children’s Hospital
• One of the highest volume heart centers in the United States
• Level IV Neonatal Intensive Care Unit
• Multiple outpatient rehabilitation sites
• 40+ primary care and specialty physician practices
• Home health services
WakeMed’s team of 8,000+ nurses, technologists and medical support staff and more than 1,000 affiliated physicians serve the residents of Wake County and beyond using the most advanced technologies and facilities to ensure the finest in health care.
Specialties
WakeMed is home to two nationally accredited, award winning Chest Pain Centers and two nationally accredited, award winning Stroke Centers. Centers of excellence include cardiac and vascular care, women’s and children’s services, physical rehabilitation, emergency and trauma, orthopedics, neurosciences, home care and numerous wellness and community outreach programs.
Offices: 3000 New Bern Avenue, Raleigh, NC, US · 1900 Kildaire Farm Rd, Cary, North Carolina 27518, US · 10000 Falls of Neuse Rd, Raleigh, North Carolina 27614, US
How many Healthcare jobs are open in Raleigh, NC right now?
There are currently 1,798 open healthcare positions in Raleigh, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Raleigh, NC?
Companies currently hiring include WakeMed, Duke University Hospital, PruittHealth, Duke University School of Medicine, ProPharma, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Raleigh, NC?
Yes — 319 of the 1798 open healthcare positions offer remote or hybrid work (99 remote, 220 hybrid).
How do I apply for Healthcare jobs in Raleigh, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.