New York, New York, United States · On-site
$140k–$170k/yr
We are looking for a customer-focused, commercially minded Engagement Manager to own the full lifecycle of customer success and account growth. This role is ideal for someone who has experience in sales, account manageme…
Skills: Account Management, Customer Success, Project Management, Consulting, Relationship Building
New York, New York, United States · On-site
The Coordinator, Domestic Violence and Sexual Assault services will provide trauma-informed counseling, navigation, and case management services to individuals and families who have suffered or are currently suffering fr…
Skills: Trauma-Informed Counseling, Case Management, Culturally Appropriate Counseling, Biopsychosocial Assessments, Safety Planning
New York, New York, United States · On-site
Community Veterinarian To Apply: Please include a cover letter outlining your experience. Schedule Full Time - 40-hour work week, 4 days, flex or fixed. Part Time or intermittent work considered. Who We Are ACC is one of…
Skills: Soft Tissue Surgery, Urgent Care, Diagnostic Skills, Case Management, Client Communication
New York, New York, United States · On-site
Company Description AHRC New York City is a family governed organization that envisions a socially just world where the power of difference is embraced. We advocate for people who are neurodiverse to lead full and equita…
Skills: Clinical Assessment, Crisis Intervention, Care Coordination, Wound Care, Diabetes Management
New York, New York, United States · On-site
Company Description AHRC New York City is a large, complex nonprofit organization dedicated to supporting neurodivergent children and adults (those with autism, down syndrome, cerebral palsy, intellectual/developmental d…
Skills: Direct Support, Crisis Intervention, Person Centered Planning, Activities Of Daily Living, Communication
New York, New York, United States · On-site
$38/hr–$45/hr
Integrated Health 21 (IH21) is a leading provider of worksite wellness screenings and vaccination clinics across the continental United States. Headquartered in Pittsburgh, PA, with offices in New York, Wisconsin, and Oh…
Skills: Vaccine Administration, Patient Education, CPR, Customer Service, Inventory Management
New York, New York, United States · On-site
Description Overview: For over 125 years, Calvary Hospital and Calvary @Home located in the Bronx, New York has been dedicated to the palliative care of advanced cancer and other terminally ill patients and their familie…
Skills: Housekeeping, Laundry, Communication, Basic Calculations, Transcription
New York, New York, United States · On-site
Porter-Housing and Transportation Performs a variety of cleaning and housekeeping duties for MSMC Residential Realty buildings and is responsible for the overall cleaning of apartments and commons areas. Strength through…
Skills: Cleaning, Housekeeping, English Communication, Residential Maintenance
New York, New York, United States · On-site
$79k–$128k/yr
The Laboratory Supervisor is responsible for oversight of day to day laboratory operations and supervision of subordinate personnel, data collection, special projects, preparation and presentation of reports on special p…
Skills: Laboratory Operations, Personnel Supervision, Data Collection, Budget Variance Analysis, Quality Service Management
New York, New York, United States · On-site
Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release. Pay Rate: $29.25 Shift: Monday-Friday, 6:30am until route end What is the value of a WM Job? At WM w…
Skills: Commercial Driving, Route Management, Customer Service, Waste Transport, DOT Compliance
University of Mount Saint VincentNew York, New York, United States · On-site
Founded by the Sisters of Charity of New York, the University of Mount Saint Vincent is an academically excellent, authentically inclusive, Catholic and ecumenical liberal arts college. The University combines a strong c…
Skills: Entrepreneurial Leadership, Strategic Planning, Academic Governance, Workforce Development, Partnership Building
University of Mount Saint VincentNew York, New York, United States · On-site
Founded by the Sisters of Charity of New York, the University of Mount Saint Vincent is an academically excellent, authentically inclusive, Catholic and ecumenical liberal arts college. The University combines a strong c…
Skills: Academic Leadership, Entrepreneurial Leadership, Program Development, Strategic Planning, Partnership Building
University of Mount Saint VincentNew York, New York, United States · On-site
Founded by the Sisters of Charity of New York, the University of Mount Saint Vincent is an academically excellent, authentically inclusive, Catholic and ecumenical liberal arts college. The University combines a strong c…
Skills: Entrepreneurial Leadership, Strategic Planning, Academic Governance, Workforce Development, Partnership Building
New York, New York, United States · Hybrid
$32/hr–$33/hr
Overview As a Care Design New York Care Manager, you will help people with intellectual and/or development disabilities identify and realize their long-term and short-term goals by developing, implementing, and monitorin…
Skills: Case Management, Person-Centered Planning, Advocacy, Interdisciplinary Collaboration, Bilingual English/Korean
New York, New York, United States · On-site
$43k–$48k/yr
Company Description AHRC New York City is a large, complex nonprofit organization dedicated to supporting neurodivergent children and adults (those with autism, down syndrome, cerebral palsy, intellectual/developmental d…
Skills: Staff Supervision, Case Management, Regulatory Compliance, OPWDD Regulations, Crisis Intervention
New York, New York, United States · On-site
$75k–$85k/yr
Job Title: Assistant Program Director Classification: Full-time, Exempt Reports to: Vice President Location: Hunterfly Trace, Brooklyn, NY Status & Hours: Full-time, exempt with a regular daytime schedule and on-call res…
Skills: Clinical Supervision, Program Management, Trauma-Informed Care, Crisis Intervention, Case Management
New York, New York, United States · On-site
SPECIFIC RESPONSIBILITIES: Caseworker with Child (30%) Maintains on-going qualitative social work/child, and social/child care contacts in accordance with regulatory mandates. Lobbies and advocates energetically for the …
Skills: Case Management, Social Work, Advocacy, Crisis Intervention, Family Therapy
New York, New York, United States · Hybrid
$110k–$113k/yr
Job Description This position is within the Center for Population Health Data Science, Bureau of Vital Statistics. The Director of the Corrections and Amendments Unit (CAU) provides strategic leadership and operational o…
Skills: Strategic Leadership, Operational Oversight, Customer Service, Process Modernization, Financial Reconciliation
New York, New York, United States · Hybrid
$73k–$84k/yr
Job Description ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE PUBLIC HEALTH EPIDEMIOLOGIST CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The mission of the Bureau of Immu…
Skills: Epidemiologic Investigation, Case Management, Data Analysis, Surveillance, Outbreak Response
New York, New York, United States · Hybrid
$62k–$80k/yr
Job Description ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE PUBLIC HEALTH EDUCATOR CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The Division of Disease Control's missi…
Skills: Community Outreach, Public Health Education, Stakeholder Coordination, Program Evaluation, Patient Advocacy
New York, New York, United States • On-site
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The Engagement Manager owns the full customer lifecycle, from scoping pilots and leading implementations to driving long-term account growth and retention. They serve as the primary point of contact for healthcare customers, conducting Quarterly Business Reviews to demonstrate ROI and identify expansion opportunities.
Candidates need 3–6 years of experience in customer-facing roles such as sales, account management, or consulting, with a proven track record of managing commercial conversations. Strong project management skills and a data-driven mindset are required, with a preference for experience in healthcare SaaS or clinical operations.
We are looking for a customer-focused, commercially minded Engagement Manager to own the full lifecycle of customer success and account growth. This role is ideal for someone who has experience in sales, account management, customer success, or consulting and enjoys building trusted customer relationships, identifying expansion opportunities, and helping customers realize clear ROI.
Partnering closely with our Account Executives, you’ll help ensure pilots are well-scoped, implementations run smoothly, onboarding is seamless, and long-term relationships grow into meaningful expansions. This role is equal parts account manager, project manager, consultant, and trusted advisor. You’ll work directly with healthcare customers to understand their goals, drive adoption, surface new opportunities, and help Predoc become an essential partner in their operations.
Customer & Account Ownership
Serve as a primary customer-facing point of contact after initial sale, building strong relationships with executive sponsors, operational leads, and day-to-day users.
Pilot Management
Partner with Account Executives to scope and execute customer pilots. Define success criteria, align stakeholders, track progress, and help convert successful pilots into broader adoption.
Implementation & Onboarding
Lead end-to-end implementation, coordinating with internal teams to ensure workflows, integrations, training, and launch milestones are delivered on time.
Account Management & Growth
Develop a deep understanding of each customer’s goals, workflows, and pain points. Proactively identify opportunities for expansion, upsell, cross-sell, and deeper account penetration.
Customer Success Management
Drive adoption, satisfaction, and retention across customer accounts. Monitor engagement, identify risks early, and work cross-functionally to resolve issues quickly.
Quarterly Business Reviews
Regularly meet with customers to review performance metrics, ROI, operational impact, and evolving priorities. Use these conversations to reinforce value and uncover growth opportunities.
Commercial Partnership
Work closely with Account Executives and the broader go-to-market team to support renewals, expansions, vendor reviews, contracting processes, and customer strategy.
Customer Advocacy
Build high-trust customer relationships that lead to testimonials, referrals, case studies, and long-term partnerships.
Internal Collaboration
Act as the voice of the customer internally, surfacing customer needs, product feedback, workflow gaps, and opportunities to improve the customer experience.
Required
Preferred
Predoc solves for medical record access and availability. Axe the Fax, and End Chart Chase, forever, with Predoc.
Our mission is to improve human health by connecting and organizing the nation’s healthcare data. Predoc is an AI-native health information management service tackling two of healthcare’s most persistent challenges: access and availability of patient data. We address access by retrieving complete medical records from both offline and digital sources, assembling a comprehensive view of each patient’s history. We ensure availability through high-quality data curation, transforming fragmented records into structured, analysis-ready information for healthcare and life sciences organizations. We are building a reality where healthcare teams have access to the right data at the right time, enabling them to fulfill their core purpose - to improve human health.
Offices: New York, US
There are currently 11,471 open healthcare positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Mount Sinai Health System, Northwell Health, New York City Housing Authority (NYCHA), CVS Health, Presbyterian Healthcare Services, among others. Browse the listings above to see every active employer.
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