New York, New York, United States · Remote OK
$160k–$220k/yr
Who We Are Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We’re a team of doctors, engineers…
Skills: Enterprise Integrations, Software Engineering, EHR Systems, API Design, Incident Management
New York, New York, United States · On-site
$100k–$110k/yr
Salary: 100,000 - 110,000 / year based on experience Other Forms of Compensation: Annual Performance Bonus, Flexible Paid Time Off, Benefits, 401K Pay Grade: 16 Morrison Healthcare, a Compass Healthcare company, is a lea…
Skills: Operational Excellence, Financial Performance Management, Regulatory Compliance, Patient Satisfaction, Team Development
New York, New York, United States · On-site
$17/hr–$18/hr
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer Service, Emergency Response, Patrolling, Incident Reporting, Access Control
New York, New York, United States · Remote Solely
Job Title: Claims Examiner – Life, Accident, Critical Illness, LTC, and Hospital Indemnity Overview: As a Claims Analyst specializing in Accident, Critical Illness, Short-Term Disability, and Hospital Indemnity lines of …
Skills: Claims Processing, Policy Analysis, Medical Record Review, Customer Service, Regulatory Compliance
New York, New York, United States · On-site
$17/hr–$24/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer Service, Cash Handling, Inventory Management, Retail Sales, Merchandising
New York, New York, United States · On-site
$160k–$185k/yr
Blue Matter is a rapidly growing management consultancy focused primarily in the biopharmaceutical industry. We partner with our clients to help them achieve commercial success across the lifecycle of their products, por…
Skills: Market Access Strategy, Product Commercialization, Product Launch, Portfolio Planning, U.S. Coverage and Coding
New York, New York, United States · Remote OK
$101k–$151k/yr
Job Description SummaryCustomer facing staff responsible for winning business Jobs at this level operate with some autonomy but are covered by well-defined Commercial policies or review of end results. The job allows mod…
Skills: Sales Strategy, Analytical Thinking, Project Management, Interpersonal Skills, Customer Relationship Management
New York, New York, United States · On-site
$54k–$54k/yr
Job DetailsJob Location: Jacobi - Bronx, NY 10461Position Type: Regular Full-TimeSalary Range: $53,550.00 - $53,550.00 Salary/yearJob Shift: 1Job Category: Administrative/ClericalPhysician Affiliate Group of New York (PA…
Skills: Case Management, Conflict Mediation, Violence Prevention, Mentoring, Crisis Intervention
New York, New York, United States · On-site
$27/hr–$32/hr
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Day Shift - 7.5 Hours (United States of America) Under the Supervisi…
Skills: Decontamination, Sterilization, Case Cart Preparation, Patient Care Equipment Cleaning, Surgical Instrumentation Handling
New York, New York, United States · On-site
$16/hr–$21/hr
Requisition ID: 937456 Store #: 002288 LensCrafters Position:Part-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology wit…
Skills: Sales, Customer Service, Optical Care, Patient Care
New York, New York, United States · On-site
$28/hr–$30/hr
LocationNew York, New YorkShift:Evening (United States of America)Description: Pace-Setting Central Sterile Care: Where Amazing Work NewYork-Presbyterian/Columbia University Medical Center is a shining example of top rat…
Skills: Manual Cleaning, Reprocessing Scopes, Sterilization, Equipment Assembly, Patient Safety
New York, New York, United States · On-site
$241k–$246k/yr
Job DetailsJob Location: South Brooklyn - Brooklyn, NY 11235Position Type: Regular Full-TimeSalary Range: $241,000.00 - $246,000.00 Salary/yearJob Shift: 1Job Category: PhysicianPhysician Affiliate Group of New York (PAG…
Skills: Medical Management, Inpatient Care, Internal Medicine, Patient Safety, Quality Improvement
New York, New York, United States · On-site
$170k–$188k/yr
LocationBrooklyn, New YorkShift:Day Flex (United States of America)Description: Nurse Practitioners: Setting Standards, Changing Lives NewYork-Presbyterian Medical Groups (NYPMG) are part of the physician enterprise of N…
Skills: Outpatient Cardiology Care, Nuclear Stress Testing, Cardiac Rhythm Interpretation, IV Placement, Patient Education
New York, New York, United States · On-site
$66k–$66k/yr
Job DetailsJob Location: Brooklyn Day Hab, 177 Livingston St. FL 2, Brooklyn, NY - Brooklyn, NY 11201Position Type: Full-TimeEducation Level: Associates Degree or EquivalentSalary Range: $66,300.00 - $66,300.00 SalaryTra…
Skills: Staff Supervision, Program Management, OPWDD Regulations, Medicaid Compliance, Person-Centered Planning
New York, New York, United States · On-site
$18/hr–$170/hr
About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of al…
Skills: Ambulatory Care, Patient Assessment, Patient Education, Case Management, Epic EMR
New York, New York, United States · On-site
$18/hr–$170/hr
About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of al…
Skills: Outpatient Assessment, Patient Education, Case Management, EPIC, Neurology Nursing
New York, New York, United States · On-site
$20/hr–$25/hr
Job DetailsJob Location: Bronx, NY 10457Position Type: Part TimeSalary Range: $20.00 - $25.00 HourlyPosition: Youthlink Activity Specialist- Life Skills Who we are: The Police Athletic League (PAL) of New York City is an…
Skills: Social-Emotional Learning, Wellness Programming, Stress Management, Mentorship, Workshop Facilitation
New York, New York, United States · On-site
$20/hr–$25/hr
Job DetailsJob Location: New York, NY 10039Position Type: Part TimeSalary Range: $20.00 - $25.00 HourlyPosition: Youthlink Activity Specialist- Life Skills Who we are: The Police Athletic League (PAL) of New York City is…
Skills: Social-Emotional Learning, Wellness Programming, Stress Management, Mentorship, Workshop Facilitation
Melville, Louisiana, United States · On-site
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. We have cases! Choose what works with your flexible availability! Al…
Skills: Ultrasound-Guided Midline Catheter Placement, Vascular Access, Infusion Therapy, Patient Education, Clinical Documentation
New York, New York, United States · On-site
Position Summary As a Personal Training Manager, you will lead a team of Fitness Professionals through their career at Life Time. You will supervise all revenue departments and Team Members within Life Time Training. You…
Skills: Team Leadership, Revenue Management, P&L Management, Hiring And Onboarding, Performance Management
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Own the stability and scale of strategic enterprise accounts by building account health infrastructure and resolving integration incidents. Develop native-feeling EHR integrations and agentic AI workflows to reduce churn and improve clinician experience.
Requires 5+ years of software engineering experience with a focus on production-critical enterprise integrations, preferably within healthcare or EHR systems. Must be available to work during US Eastern business hours and possess strong ownership and collaborative skills.
Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.
We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.
In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.
Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.
Heidi is investing in a dedicated Integrations Engineer to own the stability and scale of our most strategic enterprise accounts — starting with Beth Israel Lahey Health (BILH) and Franciscan — and to build the account health infrastructure that lets us move from reactive fixes to proactive engineering.
This is a senior, largely independent role. You'll work closely with our GTM and Enterprise teams and report to the NA Regional Integration Team Lead, joining three existing integrations engineers who together own 10+ active initiatives.
Own the health of Heidi's strategic enterprise accounts (BILH, Franciscan, and others), including building and maintaining account health dashboards.
Respond to session-loss and integration incidents against a sub-2-hour initial response target, and help define realistic SLAs across incident severities.
Identify recurring failure patterns and drive the architectural improvements that fix root causes — not repeated surface-level patches.
Build systems that live inside clinical workflows: shape how Heidi integrates with the EHRs that run American healthcare, so integrations feel native rather than bolted on.
Turn clinical and billing complexity — payer constraints, compliance requirements, health-system-specific rules — into systems that absorb that complexity so clinicians never see it.
Write clean, testable, observable code for workflows that clinicians, operators, and downstream systems depend on.
Own outcomes, not just code: care whether what you build actually reduces churn risk and improves account health, not just whether it technically works.
Ship agentic workflow functionality — AI-assisted extraction, reconciliation, and drafting — with human review, auditability, and clear controls.
Partner closely with the GTM and Enterprise account teams during US business hours, since our largest customers depend on real-time coverage rather than a 24-hour turnaround.
Operate independently while looping in the NA Regional Integration TL on roadmap, prioritization, and cross-initiative dependencies.
5+ years of software engineering experience, with a track record of owning complex, production-critical systems end-to-end.
Direct experience with enterprise integrations and, ideally, EHR or healthcare-adjacent systems — you're comfortable being the person a hospital system's stability depends on.
Sound engineering judgment: you make sensible trade-offs, scope clearly, and raise quality through testing and thoughtful design rather than heroics.
Genuine ownership and follow-through — you take responsibility for what you commit to, communicate early when something changes, and unblock yourself.
A collaborative operator who works comfortably alongside GTM and account teams, not just other engineers.
Full availability during US Eastern business hours. This isn't a nice-to-have: our largest accounts need real-time coverage, and this role exists specifically to close that gap.
Fluency with modern AI coding tools to accelerate delivery, while staying rigorous about correctness and validation.
Fully remote, with a hard requirement to work US Eastern business hours to stay in step with the GTM team and our largest customers.
Healthcare, Dental, Vision benefit options.
401k with 3% match.
Personal development budget of $500 per annum.
Become an owner, with shares (equity) in the company — if Heidi wins, we all win.
The rare chance to create global impact as you immerse yourself in one of the leading healthtech startups.
The opportunity to fast-track your startup career!
Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of opportunity for all.
Heidi is building an AI Care Partner to expand clinical capacity by supporting every stage of care delivery. In addition to its AI scribe, Heidi has introduced Evidence, giving clinicians access to trusted medical research at the point of care, and Comms, enabling healthcare teams to coordinate patient communications. Heidi supports more than 2.7 million patient interactions each week in 110 languages from 190 countries. Founded in Melbourne, Australia, Heidi has raised $96.6M USD from global investors including Point72 Private Investments, Blackbird, Headline, Phoenix Court's growth fund Latitude, Possible Ventures and Archangel. Heidi aligns with leading international healthcare and privacy frameworks, including NHS requirements, GDPR, HIPAA, and the Australian Privacy Principles, and maintains enterprise-grade security certifications including ISO 27001, SOC 2 Type II, Cyber Essentials Plus, and ISO 42001. Learn more at heidihealth.com
Offices: Melbourne, Victoria 3000, AU · 360 Elizabeth Street, 360 Elizabeth St, Richmond, Victoria 3121, AU · 420 George St, Sydney, New South Wales 2000, AU · 215 Park Ave S, 215 Park Ave S, New York, NY 10003, US
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