Gurgaon, Haryana, India · On-site
Company:MPHIN My Personal Health Record Express India Pvt. Ltd. (India) Job Posting Location:India_Gurgaon Job Title: Business Support Analyst Job Description: Essential Job Functions: Essential function 25% Serve as …
Skills: SQL, Incident Management, Application Support, Data Analysis, Troubleshooting
Gurgaon, Haryana, India · On-site
Position : Project Coordinator – One Stop Elderly Centre Location : Gurgaon (Old) Reports to : State Programme Manager Tenure : 1 Year (project duration) HelpAge India is a secular, not-for-profit organisation in India, …
Skills: Program management, Stakeholder engagement, Budgeting, Service delivery, Team management
Gurgaon, Haryana, India · On-site
Position : Project Coordinator – One Stop Elderly Centre Location : Gurgaon (Old) Reports to : State Programme Manager Tenure : 1 Year (project duration) HelpAge India is a secular, not-for-profit organisation in India, …
Skills: Program management, Stakeholder management, Budgeting, Team leadership, Monitoring and evaluation
Gurgaon, Haryana, India · On-site
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…
Skills: Competitive Intelligence, Pharmaceutical Business, Commercial Strategy, Clinical Development, PharmaProjects
Gurgaon, Haryana, India · On-site
<p style="margin-top:6.0pt;margin-right:0cm;margin-bottom:6.0pt; margin-left:0cm;line-height:120%;">We are looking for a highly skilled <strong>Senior iOS SDK Engineer </strong>to lead the development of next-generation …
Skills: iOS SDK Development, Bluetooth Low Energy, Swift, Objective-C, CoreBluetooth
Gurgaon, Haryana, India · On-site
Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new ch…
Skills: Brand Management, Marketing Strategy, Consumer Insights, Profit & Loss Management, Product Launch
Gurgaon, Haryana, India · On-site
This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues …
Skills: Sales management, Account planning, Market mapping, Consultative selling, Negotiation skills
Gurgaon, Haryana, India · On-site
Job Description SummaryCustomer facing staff responsible for winning business. Executes standard sales tasks and typically subject to instructions and work routines. There is latitude to rearrange the sequence to complet…
Skills: Sales, Business strategy, Relationship management, Negotiation, Contract management
Gurgaon, Haryana, India · On-site
Job Description SummaryCustomer facing staff responsible for winning business. Executes standard sales tasks and typically subject to instructions and work routines. There is latitude to rearrange the sequence to complet…
Skills: Sales, Business strategy, Account management, Negotiation, Contract management
Gurgaon, Haryana, India · Hybrid
Role Overview We are seeking a talented Full Stack Data Engineer to join our growing Data & Analytics team. This is a hands-on role for someone who enjoys building data solutions end-to-end—from ingesting and transformin…
Skills: SQL, Microsoft Fabric, Power BI, Data Factory, Data Modeling
Gurgaon, Haryana, India · On-site
Job Description SummaryCustomer facing staff responsible for winning business. Executes standard sales tasks and typically subject to instructions and work routines. There is latitude to rearrange the sequence to complet…
Skills: Sales, Account Management, Relationship Building, Business Strategy, Negotiation
Gurgaon, Haryana, India · On-site
We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination …
Skills: Trade Sales, Distribution Management, Institutional Sales, Business Development, Channel Management
Gurgaon, Haryana, India · On-site
Job Description SummaryCustomer facing staff responsible for winning business. Executes standard sales tasks and typically subject to instructions and work routines. There is latitude to rearrange the sequence to complet…
Skills: Sales, Account Management, Business Strategy, Medical Devices, Pharmaceutical Sales
Gurgaon, Haryana, India · On-site
This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues …
Skills: Regulatory Affairs, Medical Devices, Product Registration, Compliance, Quality Assurance
Gurgaon, Haryana, India · On-site
At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headqua…
Skills: Veeva Vault, RIM Data Model, VQL, Python, Java
Gurgaon, Haryana, India · Hybrid
About Wolters Kluwer Wolters Kluwer is a global leader in professional information, software solutions, and services for healthcare, tax & accounting, governance, risk & compliance, and legal sectors. Serving customers i…
Skills: Sales Leadership, Strategic Planning, Account Management, Business Development, Sales Coaching
Gurgaon, Haryana, India · On-site
<p style="margin-top:6.0pt;margin-right:0cm;margin-bottom:6.0pt; margin-left:0cm;line-height:120%;">We are looking for a highly skilled <strong>Senior iOS SDK Engineer </strong>to lead the development of next-generation …
Skills: Swift, Objective-C, iOS SDK Development, Bluetooth Low Energy, CoreBluetooth
Gurgaon, Haryana, India · Hybrid
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scal…
Skills: Strategic sales planning, Key account management, Consultative selling, Molecular techniques, PCR
AbbottGurgaon, Haryana, India · On-site
JOB DESCRIPTION: MAIN PURPOSE OF THE ROLE Individual contributor that works under limited supervision. Applies subject matter knowledge. Requires capacity to understand specific needs or requirements to apply skills/know…
Skills: Clinical study management, Clinical trial protocols, Standard operating procedures, Good clinical practice, Budgeting
Gurgaon, Haryana, India · On-site
At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headqua…
Skills: Ecosystem Mapping, Stakeholder Management, Healthcare Network Navigation, Project Management, Data Interpretation
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Business Support Analyst serves as the first point of contact for system inquiries and monitors application performance to ensure service continuity. They are responsible for troubleshooting data issues using SQL, managing incident severity, and documenting operational processes.
Candidates must have at least 3 years of experience in business or application support within an SLA-driven environment. A bachelor's degree in IT, Business Administration, or Computer Science is preferred, along with proficiency in SQL and incident management.
Essential Job Functions:
Essential function
25%
Serve as the first line of support for business and system-related inquiries via ticketing systems, email, and phone; ensure timely response and resolution within defined SLAs.
20%
Monitor application and system performance; correlate monitoring alerts and system events to identify root causes and ensure service continuity.
15%
Analyze data using structured query language (SQL) and other tools to troubleshoot issues and validate business logic.
15%
Assess incident severity and urgency; initiate corrective action and escalate to appropriate technical or engineering teams when necessary.
10%
Maintain accurate documentation of incidents, resolutions, and operational processes in designated systems.
10%
Identify opportunities for process improvement and recommend enhancements to documentation, workflows, and support practices.
5%
Participate in rotational shifts, including on-call responsibilities, to support 24x7 operations as required.
Other Job Functions:
Adhere to company policies, procedures, and compliance requirements.
Support continuous improvement initiatives across business and technical operations.
Collaborate with cross-functional teams to ensure seamless communication during system-impacting events.
Demonstrate strong customer service orientation and professionalism in all stakeholder interactions.
Perform additional duties and special projects as assigned.
Required Qualifications:
Minimum Experience
3+ years of experience in business support, application support, or client support roles.
Experience supporting global stakeholders in a structured SLA-driven environment.
Healthcare or healthcare technology experience preferred.
Education:
Bachelor’s degree in information technology, Business Administration, Computer Science, or related field preferred, or equivalent experience.
Knowledge, Skills and Abilities:
Strong written and verbal communication skills with the ability to interact effectively with diverse stakeholders.
Working knowledge of SQL and ability to analyze and troubleshoot data issues.
Understanding of Service Level Agreements (SLAs) and incident management processes.
Strong analytical and problem-solving skills.
Basic knowledge of Linux environments and database systems (e.g., MongoDB) preferred.
Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
Team-oriented mindset with the ability to work independently when required.
Strong attention to detail and commitment to service excellence.
Empowering physicians to transform health care in our communities.
agilon health is transforming health care for seniors by empowering primary-care physicians to focus on the entire health of their patients. Through our platform and partnership model, agilon health is leading the nation in creating the system we need – one built on the value of care, not the volume of fees. We honor the independence of local physicians and serve as their long-term partner so they can be the physicians they trained to be. agilon is built for physicians by physicians, as the patient-physician relationship is the cornerstone of care. We allow primary care physicians to take the long view of their relationships with patients, and to be confident in the long-term financial viability of their own practices. We do this through a Total Care Model that maintains the independence of physicians; unites them in a network of like-minded leaders; and integrates all of the components of a global risk business model into a single platform. Protect yourself: agilon health will never send unsolicited job offers or request payments or financial information. Such communications are fraudulent. Learn how to spot them: https://www.agilonhealth.com/candidate-safety/
Offices: Westerville , OH, US
There are currently 129 open healthcare positions in Gurgaon, India listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Baxter International Inc., SUN PHARMA, Eli Lilly and Company, Becton, Dickinson and Company, Noise, among others. Browse the listings above to see every active employer.
Yes — 23 of the 129 open healthcare positions offer remote or hybrid work (5 remote, 18 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
