Durham, North Carolina, United States · Remote Solely
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Performance improvement, Revenue cycle management, Insurance eligibility verification, Prior authorization, Medical necessity
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient registration, Insurance verification, Appointment scheduling, Point of service collections, Medical terminology
Durham, North Carolina, United States · On-site
Now Hiring: Orthodontic Assistant- Traveling between Dunn and Durham. OFF at 12 on Fridays The Traveling Orthodontic Assistant is responsible for supporting the Orthodontist across designated practice locations (Garner, …
Skills: Chairside assistance, Radiograph exposure, iTero scanner, Dental impressions, Infection control
Durham, North Carolina, United States · On-site
You Matter Make a difference every day in the lives of the underserved Join a mission driven organization with a people first culture Excellent career growth opportunities Join us and find a career that supports: Caring …
Skills: Patient assessment, Nursing process, Patient education, Critical thinking, Communication
Turner & TownsendDurham, North Carolina, United States · On-site
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources…
Skills: Cost management, Quantity surveying, Cost estimation, Healthcare construction, Life sciences construction
Durham, North Carolina, United States · On-site
At Easterseals PORT Health (ESPH), our mission is rooted in empowering individuals and strengthening communities. We are seeking for full-time passionate Therapeutic Support Staff to to join our NC START Team in Durham. …
Skills: Therapeutic support, Crisis stabilization, Behavioral health, Mental health support, Developmental disabilities care
Durham, North Carolina, United States · On-site
$15/hr–$21/hr
Park Veterinary Hospital & Urgent Care | Durham, NC Schedule: Full-time | Four 10-hour shifts | Rotating weekends | Hospital open 7 days a week If you're an experienced Veterinary Assistant looking for a hospital where y…
Skills: Animal Handling, Patient Restraint, Laboratory Sample Collection, In-house Diagnostics, Radiography
Durham, North Carolina, United States · On-site
Riccobene Associates Family Dentistry is looking for a Registered Dental Hygienist. Working Monday and Friday at our Durham office. Are you tired of going to work with no sense of fulfillment, happiness or purpose? Take …
Skills: Dental prophylaxis, Oral cancer screenings, Periodontal maintenance, Dental charting, Patient screening
Durham, North Carolina, United States · On-site
Certified Nursing Assistant (CNA) – DAY SHIFT ONLY Griswold Home Care of Durham and Chapel Hill is seeking a compassionate and dependable full-time Certified Nursing Assistant (CNA) to join our caregiving team. ☀️ IMPORT…
Skills: Elderly care, Personal care, Companion care, Respite care, Dementia care
Durham, North Carolina, United States · Hybrid
$170k–$200k/yr
At Vynamic, we partner with leading pharmaceutical and life sciences companies to address critical strategic, operational, and organizational challenges—from early-stage planning through commercialization and beyond. Our…
Skills: Strategic Planning, Vendor Selection & Management, Process Design, Systems Implementation, Organizational Change
Durham, North Carolina, United States · Hybrid
$110k–$130k/yr
As a Manager at Vynamic, you will leverage your life science consulting expertise to drive transformative outcomes for clients, fostering innovation and strategic growth within the life sciences industry. You will play a…
Skills: Life Science Consulting, Project Management, Strategic Analysis, Stakeholder Engagement, Risk Management
Durham, North Carolina, United States · Remote OK
About the role We are seeking a skilled and motivated mid level to senior level Data Engineer to join our team and play a critical role in building and optimizing the data infrastructure that powers our healthcare AI sol…
Skills: SQL, Python, AWS, Data Engineering, ETL/ELT
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Credentialing, Privileging, Regulatory Compliance, Data Entry, Quality Control
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Mammography, Radiographic equipment operation, Patient positioning, Quality control, Diagnostic imaging
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient care, Medical records, Specimen collection, Wound care, Medical instrumentation
Durham, North Carolina, United States · On-site
$20/hr–$29/hr
School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusi…
Skills: Mouse colony management, Zebrafish endocrinology, PCR, Gel electrophoresis, DNA extraction
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient care, Vital signs monitoring, Phlebotomy, Sterile technique, Medical history documentation
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Anesthesia administration, Patient monitoring, Vital signs assessment, Airway management, Emergency response
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Nursing management, High-risk prenatal care, Clinical operations, Patient assessment, Medication management
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Laboratory testing, Specimen handling, Quality control, Quality assurance, Instrumentation calibration
Durham, North Carolina, United States • Remote Solely
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The Strategic Services Associate manages performance improvement initiatives for pre-service verification, including insurance eligibility and prior authorization workflows. They act as a liaison between clinical and revenue cycle teams to implement sustainable system improvements and operational efficiencies.
Candidates must hold a bachelor's degree in a business or health-related field. A minimum of 5 years of work experience is required, including 3 years in performance or process improvement and experience leading work teams.
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.
Pre-Service Verification is an integral part of the revenue cycle, responsible for the verification of patient insurance eligibility, prior authorization, and medical necessity for physician and hospital inpatient and outpatient services provided across Duke Health.
The Strategic Services Associate supports the management team and acts as a liaison to stakeholders (service lines, clinic leadership, providers, revenue managers, revenue cycle operational teams, etc.) to support eligibility, prior authorization, and medical necessity standardized processes. This position evaluates and implements sustainable system workflows that improve operational performance and clear lines of responsibility between clinical, clinic, and pre-service verification teams. The Strategic Services Associate contributes to the achievement of department goals through the development and leadership of performance improvement activities.
Design and implement strategies for enhancing performance, reducing denials, and write-offs through utilization of performance improvement techniques and methodologies.
Evaluate operational workflows and identify components that will improve operational efficiency by leveraging technology/bot/automation.
Implement and maintain technology solutions for the department.
Recommend policy/procedure and training documentation related to initiatives and projects.
Establish department performance targets.
Maintain full knowledge of departmental operations and act as a subject matter expert for eligibility, authorization, and medical necessity.
Develop, maintain, and enhance knowledge of Electronic Health Record system and third-party vendor functionality to support recommendations on optimal workflows.
Serve as an expert resource on performance improvement methodologies.
Maintain liaison with service line and other revenue cycle departments as it relates to pre-service verification operations.
Partner with supporting clinics to educate on pre-service verification processes and resolve system related workflows impacting operations.
Communicate overall strategy for departmental improvement and develop strategies to meet performance metrics.
Serve as a project manager for interdisciplinary teams.
Ensure adequate training and documentation is provided on new and changing processes.
Promote PRMO strategic vision, mission, and purpose while emphasizing teamwork and results.
Support organizational diversity and equal treatment for all employees.
Create and foster a department culture that provides a satisfying and enriching environment in which staff can be developed and retained.
Interact with and provide timely verbal/written responses to all stakeholders (patients, providers, payors, and departmental personnel).
Acknowledge management requests and emails in a professional, timely manner.
Attend meetings and participate in Work Culture initiatives, committees or workgroups, as assigned.
Accomplish all tasks as assigned.
Perform other related duties incidental to work described herein.
Education: Bachelors degree in a business or health-related field is required.
Experience: Minimum of 5 years work experience, including 3 years of experience with significant responsibility for performance/ process improvement. Experience leading work teams required.
Degrees, Licensure, and/or Certification: Knowledge, Skills, and Abilities: Effective written and verbal communication skills Ability to communicate with customers/staff with diverse educational backgrounds Analysis of data and processes for opportunities for improvement Ability to manage numerous diverse projects simultaneously through effective priority setting, efficient use of time, organization Knowledge of revenue cycle operations Attention to detail and accuracy Computer literacy
Distinguishing Characteristics of this Level N/A
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
We put the person who needs our care at the center of everything we do.
Duke University Hospital (DUH) is consistently rated as one of the best hospitals in the United States and is known around the world for its outstanding care and groundbreaking research. Driven to bring extraordinary discoveries to fruition, deliver cutting edge clinical services to patients, and apply care and compassion to all stages of care, we maintain an unwavering focus on making the individuals and communities we serve healthier. Today, DUH is the flagship of the Duke University Health System and a full-service, 957-bed, tertiary and quaternary academic medical center. Ranked nationally in 10 adult specialties by U.S. News and World Report for 2019-2020 and ranked first in North Carolina and first in the Raleigh-Durham area, care is delivered with inspiring passion and a deep commitment to put the person who needs our care at the center of everything we do.
Offices: 2301 Erwin Rd, Durham, North Carolina 27705, US
There are currently 2,482 open healthcare positions in Durham, NC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Duke University School of Medicine, Duke University Hospital, IQVIA, Duke Health Technology Solutions, Laboratory Corporation of America Holdings, among others. Browse the listings above to see every active employer.
Yes — 419 of the 2482 open healthcare positions offer remote or hybrid work (174 remote, 245 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
