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Provide leadership and operational oversight for Withdrawal Management and Recovery Transition programs. Supervise a multidisciplinary team of healthcare professionals to ensure coordinated, client-centered care for vulnerable populations.
Must be a regulated healthcare professional with active registration and at least 2 years of experience in addictions, mental health, or recovery-oriented programming. Requires a valid Vulnerable Sector Check and a strong understanding of trauma-informed care.
About Us
At the Calgary Drop-In and Rehab Centre (the DI), we are dedicated to serving our community with kindness. Our mission – to work with community to end homelessness, one person at a time – goes beyond providing immediate support; we strive to create an environment where individuals can regain their confidence and rebuild their lives.
We are more than an emergency shelter.
Our dedicated team of staff and volunteers work tirelessly to ensure that everyone who walks through our doors feels welcomed, respected, and valued. What sets us apart is our holistic approach to support. We offer not only safe and comfortable accommodation and meals but also access to essential resources such as health and recovery services, and housing supports.
All of our programs, including emergency shelter, are low-barrier, trauma-informed, housing-focused, and recovery-oriented, aimed at supporting Calgary’s most vulnerable citizens. And our doors are always open.
|
Department: |
Health & Recovery Services: |
Job Category: |
Salary |
|
Reports To: |
Manager, Health & Recovery Services |
Position Type: |
Full Time, Permanent |
|
Direct Reports: |
Medical Office Assistant(s), Recovery Engagement Workers, Recovery Transition Navigator, Licensed Practical Nurse(s), Registered Social Worker(s), Addictions Counsellor(s) |
Schedule: |
1.0 FTE – 40 hours/week Monday-Friday 0800-1600 hours With some flexibility as per organizational need |
|
Indirect Reports: |
None |
Location: |
Main Building |
Position Summary
Reporting to the Manager, Health & Recovery Services, the Supervisor of Recovery-Oriented System of Care (ROSC) programs provides leadership to the Withdrawal Management and Recovery Transition programs. These programs support clients in various stages of recovery—from acute withdrawal to stabilization and goal-setting. The Supervisor ensures coordinated, client-centered care through supervision of multidisciplinary teams, operational oversight, and collaboration with internal and external stakeholders.
Time Commitment
40 hours per week, Monday to Friday. This role requires participation in a compensated on-call/after-hours support rotation. The rotation is collaboratively self-scheduled among team members, based on availability, and provides coverage for evenings and weekends. Work schedules may be adjusted at the discretion of management.
Job Duties and Responsibilities
Required Competencies and Qualifications
Working Conditions
The individuals we serve are experiencing homelessness or precarious housing and may also be facing substance use disorders and/or mental or physical health challenges. Many have a history of significant trauma. These experiences can influence their interactions with both staff and one another. By recognizing these behaviors as responses to past experiences, we are able to engage with our guests in a manner that is empathetic and respectful.
This role may involve high-stress situations that require resilience, compassion, and composure. At the DI we are deeply committed to the well-being of our staff, implementing policies and providing resources that support both physical and psychological safety, as well as mental health. We address the immediate challenges faced by our team to provide the highest level of support as well as the cumulative impacts of this vital work. By prioritizing staff well-being, we empower our team to provide the highest level of support to those in need, fostering a culture of care and understanding throughout our organization.
While the work is demanding and requires a strong commitment, those who are drawn to this field often find it to be one of the most impactful and rewarding careers they can pursue. It’s about making a difference – one person at a time.
Although the DI is a smoke-free work environment, there may be occasional exposure to secondhand smoke from designated smoking areas nearby.
Why the DI?
The DI aims to be an "Employer of Choice" and affords each employee an opportunity to help make a real difference in our community, and more importantly in the lives of those who rely on our services. We take great care in hiring the right people who fit, and who share our outlook on the value of people. We believe in living our values in every work we speak and in every action we take, and we want people who share this commitment.
Our Culture
Our values form the cornerstone of our culture:
RESPECT: Our actions honour the rights, differences, and dignity of others
COMMUNITY: Through collaborative partnerships, we work together as a team, building inclusive communities
KINDNESS: We accept each person’s uniqueness with compassion and empathy
WELLNESS: We promote, provide and support holistic wellbeing
ACCOUNTABILITY: We operate with transparency and integrity in both our relationships and our commitments.
What we Offer
Staff at the DI enjoy competitive compensation packages, including employer-paid benefits depending on role and employment type.
Some of the employer-paid group benefits include:
Housing-focused. Rooted in community. Fueled by kindness.
At the Calgary Drop-In Centre, we welcome adults at risk of or experiencing homelessness. Working collaboratively with community partners, we offer a broad spectrum of care including emergency shelter, health programs, and housing options - all geared to help people find their way home. For information on how to join our team, volunteer, donate or otherwise make an impact, visit www.calgarydropin.ca.
Offices: 1 Dermot Baldwin Way SE, Calgary, Alberta T2G 0P8, CA · 3640 11A St NE, Calgary, Alberta T2E 6M7, CA · 5513 3 St SE, Calgary, Alberta T2H 1K1, CA · 835 6 Ave SW, Calgary, Alberta T2P 0V4, CA · 634 2 Ave NE, Calgary, Alberta T2E 0E8, CA
There are currently 464 open healthcare positions in Calgary, Canada listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Optima Living, AgeCare, Lifemark Health Group, Calgary Alternative Support Services, Carewest Innovative Health Care, among others. Browse the listings above to see every active employer.
Yes — 22 of the 464 open healthcare positions offer remote or hybrid work (4 remote, 18 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
