Who we are: Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. O…
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$22/hr–$35/hr
Full-time
high school
Health insurance, Dental insurance, Vision insurance, 403B retirement savings plan, Pre-tax MBTA pass program, Paid time off
Posted 2d ago
Apply by Nov 5
~40 hrs/week
Responsibilities
The Patient Benefits Coordinator is responsible for patient registration, insurance eligibility verification, and appointment scheduling. They also assist patients with benefits enrollment and maintain accurate demographic and insurance data in the electronic medical record system.
Requirements
Candidates must have a high school diploma or equivalent and effective English communication skills. Two years of benefits experience in a clinical environment is preferred, along with proficiency in computer spreadsheet software.
Full job description
Who we are: Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.
From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.
Job Summary: Hours: Full Time, Monday – Friday, 8:00am – 4:30 pm/8:30am-5:00pm Union: Yes Union Name: 1199SEIU Patient Facing: Yes
The Patient Benefits Coordinator (Outreach & Enrollment) provides administrative and patient support services to ensure timely access to care. This position is responsible for patient registration, insurance eligibility verification, appointment scheduling, and benefits enrollment assistance for both clinic-based and outreach operations.
Responsibilities:
Reviews insurance eligibility on all patients presenting for scheduled appointments or admission or on a walk-in basis to provide patient benefits assistance and process required documentation in a timely manner.
Enter all insurance and demographic information into the assigned databases in an accurate and timely manner.
Timely and accurate completion of the Medicare Secondary Payer form for all patients who have Medicare upon admission.
Refer all patients to the benefits coordinator whose benefits have been pended or terminated.
Timely and accurate completion of MassHealth/Free care, and any other applications for patients who require them.
Create an MSI tracking number for each patient being registered to create a medical record in the EMR system.
Will update registration records for each patient regarding benefits information.
Serves as backup to Clinic Coordinator, i.e., covering front desk in absence of clinic coordinator, including covering lunch, and assisting in fielding front desk calls.
Qualifications: Basic Knowledge/Skills:
Effective English communication skills (verbal and written).
Telephone communication skills.
Detail oriented.
Ability to take direction.
Bilingual (Spanish/English or Haitian Creole/English) strongly preferred.
Life support training certification (e.g., CPR, BLS, ACLS) from a course that includes a hands-on, in-person component. If not certified prior to the start date, applicant must submit certification within 60 days of the start date.
Experience and Education:
High School Diploma or Equivalency.
Strong computer skills including working knowledge of P.C. spreadsheet software (Excel) and familiarity with SDK, REVS, and NEHEN patient eligibility system.
2 years of benefits experience in a clinical environment preferred.
Able to work with indirect supervision successfully.
Compensation and Benefits:
The compensation increases based on years of experience and ranges from $22.25 - $35.60 per hour.
BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees.
Does this amazing opportunity interest you? Then we'd love to hear from you.
As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.
Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.
Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.
Related keywords
Patient BenefitsOutreachEnrollmentInsurance EligibilityRegistrationAppointment SchedulingMassHealthMedicareEMRClinical EnvironmentAdministrative SupportData EntryHealthcareSocial Determinants Of HealthBilingualCPR
We are the face of health care for Boston's homeless individuals and families. Last year alone, Boston Health Care for the Homeless Program delivered services to more than 11,000 homeless individuals and families
In our 30+ year history, we have evolved into the largest and most comprehensive health care for the homeless program in the country. Our success as a national model results from:
--The commitment of talented professionals and clinicians;
--A strong record of responsible financial stewardship;
--A network of public and private community partnerships; and,
--A willingness to take reasonable risks to pursue our mission.
Boston Health Care for the Homeless Program began in 1985 as one of 19 Health Care for the Homeless Programs funded nationally by the Robert Wood Johnson Foundation and the Pew Charitable Trust.
Offices: 780 Albany Street, Boston, Ma 02118, US · 17 Court St., Boston, MA 02108, US · 444 Harrison Ave, Boston, MA 02118, US
Primary CareBehavioral Health CareDental ClinicMedical Respite CareStreet OutreachFamily OutreachHIV/AIDS ServicesSubstance Use Disorder ServicesHepatitis C Servicesand Transgender Program
How many Healthcare jobs are open in Boston, MA right now?
There are currently 4,574 open healthcare positions in Boston, MA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Boston, MA?
Companies currently hiring include Mass General Brigham, BOSTON MEDICAL CENTER, BOSTON, Anna Jaques Hospital, CVS Health, Vertex Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Boston, MA?
Yes — 1348 of the 4574 open healthcare positions offer remote or hybrid work (328 remote, 1020 hybrid).
How do I apply for Healthcare jobs in Boston, MA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.